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Assistant Call Center Pharmacist Jobs (NOW HIRING)

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our ... Outbound calls to different medical facilities, pharmacies and other related locations to determine ...

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our ... Outbound calls to different medical facilities, pharmacies and other related locations to determine ...

Aston Carter

HR Assistant (Call Center)

Las Vegas, NV · On-site

$21/hr

MUST HAVE STRONG CALL CENTER EXPERIENCE! WILL BE ASSIGNED A SCHEDULE AFTER OFFER! WILL BE ASSIGNED ... Description A MHLS HR Assistant takes ownership of employee contacts ensuring that each case is ...

Aston Carter

HR Assistant (Call Center)

Fresno, CA · On-site

$21/hr

MUST HAVE STRONG CALL CENTER EXPERIENCE! WILL BE ASSIGNED A SCHEDULE AFTER OFFER! WILL BE ASSIGNED ... Description A MHLS HR Assistant takes ownership of employee contacts ensuring that each case is ...

Global Channel Management

Call Center

East Hartford, CT · On-site

$16 - $19.75/hr

Provide one-to-one telephone contact with consumers and providers. Assist with password resets. Accurately respond to incoming calls received by the call center. Accurately document all interactions ...

Aston Carter

HR Assistant (Call Center)

Bakersfield, CA · On-site

$21/hr

MUST HAVE STRONG CALL CENTER EXPERIENCE! WILL BE ASSIGNED A SCHEDULE AFTER OFFER! MAY BE ASSIGNED TO WORK WEEKENDS! WILL HAVE TWO DAYS OFF IN A ROW! Description A MHLS HR Assistant takes ownership of ...

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How much do assistant call center pharmacist jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for assistant call center pharmacist in the United States is $60.91, according to ZipRecruiter salary data. Most workers in this role earn between $56.01 and $67.31 per hour, depending on experience, location, and employer.

What is an assistant call center pharmacist?

Assistant Call Center Pharmacists are licensed pharmacy professionals who support customers and healthcare providers over the phone or through digital channels. They handle medication inquiries, provide drug information, process prescription requests, and assist with medication therapy management. Their role is crucial in ensuring patients receive accurate information and support, especially for mail-order or specialty pharmacy services. They also help resolve issues related to insurance, billing, and medication delivery, ensuring a smooth and safe pharmaceutical experience for callers.

What skills and qualifications are needed to be an assistant call center pharmacist?

To thrive as an Assistant Call Center Pharmacist, you need a solid background in pharmacy practice, strong medication knowledge, and typically a pharmacy degree with appropriate licensure. Familiarity with pharmacy management software, electronic prescription systems, and call center communication tools is crucial. Excellent communication, problem-solving skills, and patience help you effectively support patients and healthcare providers over the phone. These skills ensure accurate medication guidance, efficient issue resolution, and high-quality service in a fast-paced, remote healthcare environment.

What challenges do assistant call center pharmacists face and how are they addressed?

Assistant Call Center Pharmacists often encounter challenges such as managing high call volumes, handling complex medication inquiries, and ensuring clear communication with both patients and healthcare providers. To address these, most call centers provide comprehensive training in customer service, effective use of pharmacy software, and protocols for escalating clinical issues to senior pharmacists. Team collaboration and regular debriefs help share best practices and support each other in delivering accurate, efficient service.

What cities are hiring for Assistant Call Center Pharmacist jobs?

Cities with the most Assistant Call Center Pharmacist job openings:

What are the most commonly searched types of Call Center Pharmacist jobs?

The most popular types of Call Center Pharmacist jobs are:

What states have the most Assistant Call Center Pharmacist jobs?

States with the most job openings for Assistant Call Center Pharmacist jobs include:

Assistant Call Center Pharmacist jobs near you

Call Center Representative

Denton, TX • On-site

VRC Investigations
Investigation and Physical Security Services • 501 - 1,000 employees
Learn more about VRC Investigationsexternal

$16 - $17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our HOSPITAL CANVASS.COM division. Veracity Research Co. Investigations (VRC), is one of the nation's leading and most experienced investigation companies.
HOSPITALCANVASS.COM, serves the insurance industry as a leading national service provider in researching and locating information request from clients. We currently have career opportunities for experienced, self-determined, and highly motivated individuals that would like to join our team of professionals in our efforts to deter and combat insurance fraud.
VRC is seeking qualified call center research assistants with nationwide call center experience. The primary responsibility of this position is to assist in the day-to-day insurance fraud defense investigations and operational needs for multi-state regions. As a key member of the VRC team, the research assistant will make outbound calls to medical facilities to validate worker's compensation claims. The call center research assistant will complete tasks with other team members under management supervision. All team members must have good phone etiquette, excellent computer skills, be able to multi-task, and problem solve. This position is a full-time, non-exempt, position located in our corporate office in Denton, TX.
The successful candidate will have related experience in one or more of the follow areas:

  • Nationwide high-volume call center experience
  • Nationwide collections experience
  • Experience meeting deadlines
Core Duties & Responsibilities:
  • Outbound calls to different medical facilities, pharmacies and other related locations to determine medical history
  • Make 120 - 150 calls a day
  • Set up files for processing by facilities located within a provided geographical range
  • Meet departmental goals for outbound calls
  • Document all call information according to standard operating procedures
  • Track and report all information received
  • Format and edit canvass reports
  • Assist in ensuring canvasses are completed by deadlines
  • Assist other team members in daily functions.
Applicants must meet the following requirements:
  • Nationwide high call volume experience (1 year or more required)
  • Nationwide collections experience (1 year or more required)
  • Upbeat, positive demeanor with an attitude for success
  • Meet individual and team performance standards while maintaining good attendance and dependability
  • Show courtesy and professionalism on all calls to ensure a positive experience
  • Be highly motivated and possess the ability to work under little supervision
  • Demonstrate ability to effectively manage time, and understand directives
  • Excellent written and verbal communication skills
  • Ability to read, decipher and summarize information quickly
  • Must be proficient in Microsoft Office applications to include Microsoft Outlook, Excel, Word, and PowerPoint
  • Must pass a drug test and pre-employment testing
  • Upon hiring you must proficiently learn and utilize all electronic tools as required within the scope of this position to include the company's IMS case tracking system

Benefits:
VRC offers medical, dental, vison, disability benefits, as well as paid vacation, and a 401K/Profit Sharing retirement plan.
Compensation:
VRC employees are paid on a bi-weekly basis at an hourly wage of $16 to $17 an hour, commensurate with experience.
For more information and to apply online, please visit our web site located at www.vrcinvestigations.com

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