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Temporary Call Center Pharmacist Jobs in Rochester, NY

University of Rochester

Pharmacy Access Rep

Rochester, NY · On-site

$21.97 - $29.66/hr

Facilitates communication between the patient, pharmacist, insurance, and staff to ensure ... Provides excellent customer service through the Pharmacy Call Center. Triages patient calls to the ...

TEKsystems

Claims Support Specialist II

Rochester, NY

$15 - $16/hr

Previous customer service, call center, administrative, receptionist, or office support experience ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

New

TEKsystems

Claims Support Specialist II

Rochester, NY

$15 - $16/hr

Previous customer service, call center, administrative, receptionist, or office support experience ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

New

Oak Orchard Community Health Center

LPN

Brockport, NY · On-site

$27 - $30.50/hr

Answer and document phone calls from patients, pharmacies, etc.in accordance with HIPAA regulations ... Document refrigerator/freezer temps twice a day. * Check expiration dates: injections, medications ...

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Temporary Call Center Pharmacist information

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$27

$60

$73

How much do temporary call center pharmacist jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for temporary call center pharmacist in Rochester, NY is $60.10, according to ZipRecruiter salary data. Most workers in this role earn between $55.24 and $66.39 per hour, depending on experience, location, and employer.

What is a temporary call center pharmacist?

A Temporary Call Center Pharmacist is a licensed pharmacist who works in a call center setting for a limited period, often to cover staffing shortages or busy seasons. Their main responsibilities include answering medication-related questions, providing clinical advice, processing prescription orders, and assisting patients and healthcare providers over the phone. This role requires strong communication skills, up-to-date pharmacy knowledge, and the ability to work efficiently in a fast-paced environment. Temporary positions may last from a few weeks to several months, depending on the employer's needs.

What are some typical challenges faced by a temporary call center pharmacist, and how can they be managed effectively?

Temporary Call Center Pharmacists often encounter challenges such as quickly adapting to new systems, managing high call volumes, and efficiently addressing patient concerns within time constraints. Since the position is temporary, learning the company's protocols and workflow rapidly is essential. Effective communication skills, familiarity with pharmacy software, and the ability to remain calm under pressure are crucial for success. Collaborating closely with pharmacy technicians and other healthcare professionals helps ensure accurate information is provided to patients and prescribers, while regular check-ins with supervisors can clarify expectations and support ongoing learning.

What are the key skills and qualifications needed to thrive as a temporary call center pharmacist, and why are they important?

To thrive as a Temporary Call Center Pharmacist, you need a current pharmacist license, strong pharmaceutical knowledge, and experience with prescription verification and medication counseling. Familiarity with pharmacy management software, customer relationship management (CRM) systems, and secure telecommunication tools is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in handling remote patient interactions and resolving medication-related inquiries. These skills and qualities are vital for ensuring accurate medication guidance, regulatory compliance, and high-quality patient service in a fast-paced call center environment.

What is the difference between Temporary Call Center Pharmacist vs Retail Pharmacist?

AspectTemporary Call Center PharmacistRetail Pharmacist
CredentialsPharmacy license, state certificationPharmacy license, state certification
Work EnvironmentCall centers, telepharmacy settingsRetail stores, community pharmacies
Employer & IndustryPharmaceutical companies, healthcare providersIndependent or chain pharmacies, retail industry
Job FocusProviding medication info via calls, patient counseling remotelyDispensing medications, in-person patient counseling

The main difference is that Temporary Call Center Pharmacists work primarily in call centers providing medication advice remotely, while Retail Pharmacists work in physical pharmacy locations dispensing medications and counseling patients face-to-face. Both roles require pharmacy licensure and serve different work environments within the pharmacy industry.

What are the most commonly searched types of Call Center Pharmacist jobs in Rochester, NY?

The most popular types of Call Center Pharmacist jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Temporary Call Center Pharmacist jobs?

Cities near Rochester, NY with the most Temporary Call Center Pharmacist job openings:

Temporary Call Center Pharmacist jobs near you
Infographic showing various Temporary Call Center Pharmacist job openings in Rochester, NY as of August 2026, with employment types broken down into 77% Full Time, 8% Part Time, and 15% Contract. Highlights an 100% In-person job distribution, with an average salary of $125,012 per year, or $60.1 per hour.

Pharmacy Support Center Representative

Wegmans Food Markets

Rochester, NY

$19/hr

Part-time

Medical, Life, Retirement, PTO

Re-posted 16 days ago

Wegmans Food Markets rating

7.9

Company rating: 7.9 out of 10

Based on 836 frontline employees who took The Breakroom Quiz

4th of 123 rated grocery stores

Job description

Schedule: Part time
Availability: Morning, Afternoon, Evening (Includes Weekends).
Age Requirement: Must be 18 years or older
Location: Rochester, NY
Address: 1500 Brooks Ave
Pay: $19 - $20 / hour
Job Posting: 08/24/2026
Job Posting End: 09/14/2026
Job ID:R0292713

Note: This position is based in Rochester, NY and requires up to 6 weeks of training at our corporate office during the availability hours listed below. Upon completion of training, this position is fully work from home.

Availability: This is a part-time position that includes evening and weekend shifts. Shift times will vary between the hours of 8:30am-9pm Monday through Friday, 8:30am-6pm Saturday, and 830am-5pm Sunday.

What will I do?

  • Able to answer a high volume of incoming calls; assist customers by answering any questions
  • Communicate with internal customers (store pharmacies) regarding customer information/orders
  • Meet individual goals and team averages for number of calls per hour and talk time per call
  • Able to multi-task and complete work efficiently and effectively
  • Comply with all policies, state and federal laws including HIPAA - Must have a secure and private workspace to answer calls per HIPAA guidelines

Required Qualifications:

  • Ability to work in a fast-paced environment 
  • Systems aptitude, data entry and multitasking skills 

Preferred Qualifications:

  • 1 or more years of pharmacy technician experience
  • Call center experience 
  • Medical or insurance experience 
  • Proficiency with EnterpriseRx

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. Retirement plan with a 401(k) match
  5. A generous scholarship program to help employees meet their educational goals
  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

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At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*
  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. Retirement plan with a 401(k) match
  5. A generous scholarship program to help employees meet their educational goals
  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

What Wegmans Food Markets employees say

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About Wegmans Food Markets

Sourced by ZipRecruiter

Wegmans Food Markets, situated in Rochester, NY, US, is a widely recognized name in the retail grocery industry. The company was founded in 1916 by Walter Wegman as Rochester Fruit and Vegetable Company and has since been providing a diverse series of high-quality grocery products. It is built on the mission of “helping families live healthier, better lives through food.” Core values of caring, high standards, making a difference, respect, and empowerment drive the firm to uphold its quality, bringing every meal an opportunity for happiness. Wegmans has been celebrated with multiple accolades and was named the best grocery chain in the U.S. by Food & Wine in 2020.

Industry

Food and beverage stores

Company size

10,000+ Employees

Headquarters location

Rochester, NY, US

Year founded

1916

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