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Remote Walmart Resolution Specialist Jobs in Rochester, NY

Coder - Inpatient

Rochester, NY · On-site +1

$21.50 - $26/hr

Riedman- Remote SCHEDULE: Day shift ATTRIBUTES * Abides by the Standards of Ethical Coding as set ... Certified Coding Specialist (CCS), Certified Coding Specialist - Physician Based (CCS-P), Certified ...

Remote Walmart Resolution Specialist information

See Rochester, NY salary details

$13

$28

$55

How much do remote walmart resolution specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote walmart resolution specialist in Rochester, NY is $28.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $35.58 per hour, depending on experience, location, and employer.

What is the difference between Remote Walmart Resolution Specialist vs Remote Customer Service Representative?

AspectRemote Walmart Resolution SpecialistRemote Customer Service Representative
Primary RoleResolve Walmart customer issues, refunds, and order discrepanciesAssist customers with inquiries, product info, and general support
Required SkillsProblem-solving, conflict resolution, knowledge of Walmart policiesCommunication, patience, product knowledge
Work EnvironmentRemote, Walmart-specific systemsRemote, various industries
CertificationsCustomer service experience, familiarity with retail policiesCustomer service experience often preferred

The Remote Walmart Resolution Specialist focuses on resolving specific issues related to Walmart orders and refunds, requiring knowledge of Walmart policies. In contrast, a Remote Customer Service Representative handles a broader range of customer inquiries across multiple industries. Both roles are remote and require strong communication skills, but the Resolution Specialist is more specialized in retail problem-solving within Walmart's environment.

How does a remote Walmart resolution specialist collaborate with other departments to resolve customer issues?

As a Remote Walmart Resolution Specialist, you will frequently work cross-functionally with teams such as Customer Service, Logistics, and Store Operations to address and resolve customer concerns. Effective communication via digital channels and clear documentation are key, as you may need to coordinate solutions, escalate complex cases, and ensure timely follow-up. Building strong working relationships with these departments helps streamline resolutions and improves overall customer satisfaction. You'll also regularly participate in team meetings to share insights and stay updated on best practices.

What is a remote Walmart resolution specialist?

Remote Walmart Resolution Specialists are employees who work from home to handle and resolve customer concerns, complaints, or issues related to Walmart's products or services. They communicate with customers via phone, email, or chat, aiming to provide effective solutions and ensure customer satisfaction. Their duties often include investigating problems, processing returns or refunds, and collaborating with other Walmart departments to resolve complex cases. This role requires strong communication skills, problem-solving abilities, and familiarity with Walmart's policies and procedures. Working remotely allows specialists to perform these tasks outside of a traditional office setting.

What skills and qualifications are needed to be a remote Walmart resolution specialist?

To thrive as a Remote Walmart Resolution Specialist, you need strong problem-solving abilities, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, case management systems, and Walmart’s internal support tools is typically required. Excellent communication, patience, and conflict resolution skills help you address customer concerns and foster positive interactions. These skills ensure efficient issue resolution, high customer satisfaction, and alignment with Walmart’s service standards in a remote environment.
What are popular job titles related to Remote Walmart Resolution Specialist jobs in Rochester, NY? For Remote Walmart Resolution Specialist jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Walmart Resolution Specialist jobs in Rochester, NY look for? The top searched job categories for Remote Walmart Resolution Specialist jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Walmart Resolution Specialist jobs? Cities near Rochester, NY with the most Remote Walmart Resolution Specialist job openings:
Infographic showing various Remote Walmart Resolution Specialist job openings in Rochester, NY as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $58,940 per year, or $28.3 per hour.

Clinical DRG Denials Specialist

Rochester Regional Health

Rochester, NY • On-site, Remote

$37.50 - $43.25/hr

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.


Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers


Job description

Job Title: Clinical DRG Denial Specialist
Location: Remote
Schedule: Per Diem
SUMMARY:
The Clinical DRG Denials Specialist applies clinical knowledge, coding principles, payer policy interpretation, and documentation review to support appropriate reimbursement and regulatory compliance and works to protect organizational reimbursement by ensuring the accurate review, appeal, and resolution of DRG-related payer denials. Additionally, the position proactively works to identify documentation and coding risks before claim submission to reduce avoidable denials and strengthen revenue integrity. Through analysis of denial trends and appeal outcomes, the role helps improve processes and support denial prevention strategies across the revenue cycle.
RESPONSIBILITIES:
• Ensures accurate and timely resolution of DRG-related payer denials and audit activity in order to protect reimbursement and minimize avoidable revenue loss.
• Produces well-supported and compliant appeal outcomes by applying clinical, coding, and payer policy knowledge to disputed DRG determinations.
• Maintains adherence to contractual, regulatory, and documentation requirements across denial, appeal, and pre-bill review activities to support compliance and payment integrity.
• Strengthens revenue integrity by identifying and addressing documentation, coding, and medical necessity risks before claim submission.
• Improves denial prevention performance through analysis of payer trends, denial patterns, and appeal outcomes, leading to responsive strategies and process enhancements.
• Ensures denial-related information, requirements, and case status are consistently maintained to support accurate tracking, reconciliation, and operational visibility.
• Promotes effective, standardized denial and appeal practices that support efficient workflows and consistent organizational response to payer challenges.
• Applies specialized clinical and coding expertise to support accurate DRG assignment, documentation integrity, and sustainable reimbursement outcomes across the revenue cycle.
REQUIRED QUALIFICATIONS:
  • Degree in Nursing
  • NYS Registered Nurse Licensure

PREFERRED QUALIFICATIONS:
  • Knowledge of Epic preferred
  • Proficient in Microsoft Office applications preferred
  • Practical experience with computerized encoding and grouping software preferred
  • Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA) or Certified Coding Specialist certification (CCS) preferred.
  • BSN preferred.

EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$37.50 - $43.25
CITY:
Rochester
POSTAL CODE:
14617
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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