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Remote Crm Jobs (NOW HIRING)

Practice Builders

CRM

The CRM executes the established scope of plan, delivering solutions to the client within the determined project SLA. Responsible for coordinating timeline and all resources internally to achieve ...

Alay Home Care

CRM

Maple Shade, NJ · Remote

$45K/yr

Join us as a Full Time Customer Relationship Manager at Alay Home Care in Bayonne, New Jersey. This position offers the flexibility of working from home, allowing you to balance your professional and ...

Alay Home Care

CRM

Brick, NJ · Remote

$45K/yr

Join us as a Full Time Customer Relationship Manager at Alay Home Care in Bayonne, New Jersey. This position offers the flexibility of working from home, allowing you to balance your professional and ...

New

FabFitFun

Manager, CRM

Beverly Hills, CA · On-site +1

This role is based out of our HQ in Beverly Hills, CA and is not eligible for remote. We are ... Lead CRM support for key business moments including Acquisition, Seasonal Box launches ...

Tripadvisor

CRM Manager

Needham, MA · On-site +1

Remote US East Coast What You'll Do: * Campaign Strategy & Execution: * Conceptualize, develop, and launch innovative CRM campaigns across email, push, in-app, and onsite channels to support ...

Tripadvisor

CRM Manager

Needham, MA · On-site +1

Remote US East Coast What You'll Do: * Campaign Strategy & Execution: * Conceptualize, develop, and launch innovative CRM campaigns across email, push, in-app, and onsite channels to support ...

Salas O'Brien

CRM Coordinator

$24 - $26/hr

CRM Coordinator At Salas O'Brien we tell our clients that we're engineered for impact. This passion ... Remote (US) Travel : 0% Compensation & Benefits: Salas O'Brien health and welfare benefits are ...

WorldWide Electric Corp

CRM Analyst

Atlanta, GA · Remote

Position DescriptionThe CRM Business Analyst (HubSpot & Analytics) is responsible for managing, optimizing, and analyzing Worldwide Electric Corporation's CRM platform to support data-driven decision ...

ALICE + OLIVIA

CRM Specialist

Manhattan, NY · On-site +1

$75K - $85K/yr

As the CRM Specialist, you will support and execute the company's CRM strategy across Email and SMS, helping drive customer engagement, retention, and revenue growth. Reporting directly to the Sr. ...

Made In Cookware

CRM Manager

Austin, TX · On-site +1

We are expanding our team and looking for our next CRM Manager. In this position, you'll be responsible for creating and implementing a CRM strategy and customer retention at Made In. You'll take ...

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Remote CRM information

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$21K

$124.5K

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How much do remote crm jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote crm in the United States is $124,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $164,000.00 per year, depending on experience, location, and employer.

What is a remote CRM?

A Remote CRM (Customer Relationship Management) job involves managing and optimizing a company's interactions with current and potential customers using specialized CRM software, all while working from a remote location. These roles can include tasks such as maintaining customer databases, analyzing customer data, supporting sales and marketing teams, and ensuring customer satisfaction. Remote CRM professionals may work as administrators, analysts, or support specialists, and they use tools like Salesforce, HubSpot, or Zoho CRM. The goal is to improve customer relationships and drive business growth, all while collaborating with teams online rather than in a physical office.

What are the key skills and qualifications needed to thrive as a remote CRM specialist, and why are they important?

To thrive as a Remote CRM Specialist, you need expertise in customer relationship management, data analysis, and experience with CRM platforms, often backed by a degree in business, marketing, or IT. Familiarity with tools like Salesforce, HubSpot, or Zoho CRM, as well as relevant certifications, is typically required. Strong communication, problem-solving, and self-motivation are vital soft skills for engaging clients and collaborating with remote teams. These skills ensure effective customer interactions, accurate data management, and the successful implementation of CRM strategies in a virtual work environment.

How does a remote CRM professional typically collaborate with sales and marketing teams despite working offsite?

Remote CRM professionals frequently use digital communication tools like Slack, Teams, and CRM platforms to coordinate with sales and marketing teams. They participate in virtual meetings, share real-time customer data, and help design campaigns based on customer insights. Effective collaboration relies on clear communication, well-documented processes, and regular updates to ensure alignment on goals and strategies. Cultivating strong relationships remotely is essential for success in this role.

What is the difference between Remote Crm vs Remote Customer Support Specialist?

AspectRemote CrmRemote Customer Support Specialist
Required CredentialsCRM certifications, sales or marketing experienceCustomer service training, communication skills
Work EnvironmentCRM software, sales/marketing platformsHelpdesk tools, communication channels
Employer & Industry UsageSales, marketing, customer relationship managementCustomer service, support centers, client assistance

Remote Crm roles focus on managing customer relationships, sales pipelines, and marketing campaigns using CRM software. Remote Customer Support Specialists primarily handle client inquiries, troubleshoot issues, and provide assistance via support tools. While both roles require strong communication skills, Remote Crm positions often demand familiarity with CRM platforms and sales strategies, whereas Customer Support roles emphasize customer service and problem-solving skills.

More about Remote CRM jobs

What cities are hiring for Remote Crm jobs?

Cities with the most Remote Crm job openings:

What are the most commonly searched types of Crm jobs?

The most popular types of Crm jobs are:

What states have the most Remote Crm jobs?

States with the most job openings for Remote Crm jobs include:

What job categories do people searching Remote Crm jobs look for?

The top searched job categories for Remote Crm jobs are:

Remote CRM jobs near you
Infographic showing various Remote Crm job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 3% Part Time, and 4% Contract. Highlights an 77% Physical, 4% Hybrid, and 19% Remote job distribution, with an average salary of $124,501 per year, or $59.9 per hour.

Customer Relationship Management (CRM) Manager

rockler

Hamel, MN • On-site, Remote

Full-time

Re-posted 7 days ago

Job description

Summary of Position

The CRM (Customer Relationship Management) Manager leads Rockler's CRM and Data team, owning the Salesforce CRM platform and overseeing a Data Analyst to drive customer intelligence, audience strategy, lifecycle marketing, and customer engagement. This role is responsible for developing CRM strategies that increase customer retention, repeat purchases, and customer lifetime value through data-driven marketing and personalized customer experiences.

The CRM Manager owns customer audience segmentation, lifecycle marketing automation, and reporting while ensuring the integrity of Rockler's customer data across key systems. This individual serves as the subject matter expert for Salesforce CRM, customer data governance, promotional discounts, reward cards, gift cards, and coupon execution. In partnership with Marketing, Merchandising, Ecommerce, and IT, the CRM Manager delivers actionable customer insights, governs CRM best practices, and helps shape strategies that improve marketing effectiveness and business performance.

Major Areas of Accountability

CRM Strategy & Leadership
  • Lead and manage the CRM and Data team, including direct oversight of a Data Analyst, fostering a collaborative, customer-focused, and insight-driven culture.
  • Own the Salesforce CRM platform, serving as the strategic lead for platform configuration, data governance, roadmap development, and ongoing optimization.
  • Develop CRM strategies that improve customer acquisition, engagement, retention, loyalty, and customer lifetime value.
  • Partner cross-functionally with Marketing, Ecommerce, Merchandising, Creative, IT, and Retail Operations to deliver coordinated customer experiences across channels.
 Customer Lifecycle & Personalization
  • Develop customer segmentation strategies and manage audiences within Salesforce to enable highly targeted communications across email, direct mail, SMS, and other marketing channels.
  • Design, build, optimize, and maintain customer lifecycle journeys, including welcome, post-purchase, loyalty, promotional, win-back, and other automated customer communications.
  • Develop personalized customer experiences using behavioral, transactional, demographic, and engagement data.
  • Lead ongoing testing and optimization of customer audiences, messaging, timing, offers, and lifecycle journeys to improve campaign performance and customer engagement.
 Analytics & Customer Insights
  • Lead CRM analytics efforts by partnering with the Data Analyst to develop reporting frameworks, customer KPIs, dashboards, and actionable business insights.
  • Own, execute, analyze, and communicate the results and trends of Net Promoter Score (NPS) and Customer-First Interaction Tracking (CFIT) programs.
  • Govern the marketing customer database, ensuring data quality, segmentation accuracy, customer integrity, and meaningful reporting.
  • Translate customer behavior and campaign performance into actionable recommendations that improve marketing effectiveness and support strategic business decisions.

Promotions & CRM Governance

  • Serve as the subject matter expert (SME) for promotional discounts, coupon codes, reward cards, and gift card execution processes.
  • Ensure promotional pricing, discounts, offers, and related marketing communications are executed accurately across all marketing channels.
  • Maintain D365 documentation and standard operating procedures (SOPs) supporting promotional execution, rewards programs, and gift card processes.

Troubleshoot D365-related issues and support testing for system upgrades and enhancements.

Requirements For Position

 Required Qualifications
  • Bachelor's degree in Marketing, Business, Analytics, or a related field, or equivalent professional experience.
  • Minimum of 5-7 years of experience in CRM, customer marketing, marketing technology, or database marketing within a complex multi-channel retail and/or eCommerce environment.
  • Strong understanding of customer data, segmentation strategies, lifecycle marketing, personalization, and CRM best practices.
  • Demonstrated ability to use customer insights, KPIs, and analytics to develop strategic recommendations and improve business performance.
  • Experience contributing to marketing strategy, process development, and continuous improvement initiatives.
  • Strong project management, communication, and cross-functional collaboration skills.
  • Full-time position with Hybrid to Fully remote options available 
 Preferred Qualifications
  • Hands-on experience with Salesforce Data Cloud or a comparable enterprise CRM.
  • Experience managing or mentoring direct reports and developing high-performing teams.
  • Experience with customer lifecycle marketing, loyalty programs, and marketing automation.
  • Experience with retail and/or eCommerce customer marketing.
  • Experience using analytics and reporting platforms such as Power BI, Tableau, GA4, or similar business intelligence tools.
  • Working knowledge of SQL or experience partnering closely with technical and data teams.

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