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Remote Crm Jobs in Arizona (NOW HIRING)

Virtuous Software

General Manager, CRM +

Phoenix, AZ · On-site +1

At this time, priority will be given to applicants based in Phoenix, AZ who are open to hybrid work, over fully remote candidates. About Virtuous CRM+ Virtuous CRM+ is the core fundraising and donor ...

Strata Information Group

Slate CRM Consultant

Phoenix, AZ · On-site +1

$90K - $125K/yr

The position offers remote work flexibility. * Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a ...

ForgeFit

Remote Customer Service Specialist

Tucson, AZ · On-site +1

$16 - $21.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Phoenix, AZ · On-site +1

$17 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Chandler, AZ · On-site +1

$16.75 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Glendale, AZ · On-site +1

$17 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Scottsdale, AZ · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Mesa, AZ · Remote

$16.75 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Mesa, AZ · On-site +1

$16.75 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

LHH US

Customer Service Representative

Phoenix, AZ · Remote

$17/hr

Experience using CRM or customer management systems * High-volume phone support experience What We Offer * Fully remote opportunity * Weekly pay * Temp-to-hire career path * Supportive team ...

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All JobsCrm JobsRemote Crm JobsRemote Crm Jobs in Arizona

Remote Crm information

See Arizona salary details

$19.6K

$116K

$178K

How much do remote crm jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote crm in Arizona is $116,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,200.00 and $152,800.00 per year, depending on experience, location, and employer.

What is a remote CRM?

A Remote CRM (Customer Relationship Management) job involves managing and optimizing a company's interactions with current and potential customers using specialized CRM software, all while working from a remote location. These roles can include tasks such as maintaining customer databases, analyzing customer data, supporting sales and marketing teams, and ensuring customer satisfaction. Remote CRM professionals may work as administrators, analysts, or support specialists, and they use tools like Salesforce, HubSpot, or Zoho CRM. The goal is to improve customer relationships and drive business growth, all while collaborating with teams online rather than in a physical office.

What are the key skills and qualifications needed to thrive as a remote CRM specialist, and why are they important?

To thrive as a Remote CRM Specialist, you need expertise in customer relationship management, data analysis, and experience with CRM platforms, often backed by a degree in business, marketing, or IT. Familiarity with tools like Salesforce, HubSpot, or Zoho CRM, as well as relevant certifications, is typically required. Strong communication, problem-solving, and self-motivation are vital soft skills for engaging clients and collaborating with remote teams. These skills ensure effective customer interactions, accurate data management, and the successful implementation of CRM strategies in a virtual work environment.

How does a remote CRM professional typically collaborate with sales and marketing teams despite working offsite?

Remote CRM professionals frequently use digital communication tools like Slack, Teams, and CRM platforms to coordinate with sales and marketing teams. They participate in virtual meetings, share real-time customer data, and help design campaigns based on customer insights. Effective collaboration relies on clear communication, well-documented processes, and regular updates to ensure alignment on goals and strategies. Cultivating strong relationships remotely is essential for success in this role.

What is the difference between Remote Crm vs Remote Customer Support Specialist?

AspectRemote CrmRemote Customer Support Specialist
Required CredentialsCRM certifications, sales or marketing experienceCustomer service training, communication skills
Work EnvironmentCRM software, sales/marketing platformsHelpdesk tools, communication channels
Employer & Industry UsageSales, marketing, customer relationship managementCustomer service, support centers, client assistance

Remote Crm roles focus on managing customer relationships, sales pipelines, and marketing campaigns using CRM software. Remote Customer Support Specialists primarily handle client inquiries, troubleshoot issues, and provide assistance via support tools. While both roles require strong communication skills, Remote Crm positions often demand familiarity with CRM platforms and sales strategies, whereas Customer Support roles emphasize customer service and problem-solving skills.

More about Remote Crm jobs

What are the most commonly searched types of Crm jobs in Arizona?

The most popular types of Crm jobs in Arizona are:

What are popular job titles related to Remote Crm jobs in Arizona?

For Remote Crm jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Remote Crm jobs in Arizona look for?

The top searched job categories for Remote Crm jobs in Arizona are:

What cities in Arizona are hiring for Remote Crm jobs?

Cities in Arizona with the most Remote Crm job openings:

Remote Crm jobs near you
Infographic showing various Remote Crm job openings in Arizona as of August 2026, with employment types broken down into 62% Full Time, 25% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $116,021 per year, or $55.8 per hour.

General Manager, CRM +

Virtuous Software

Phoenix, AZ • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

About Us
Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.
Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world's leading nonprofits
We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don't take ourselves too seriously. We believe that life is too short not to love what you do.
The ideal candidate for Virtuous embodies our values by:
  • Asking questions with a spirit of curiosity
  • Giving feedback freely with candor & grace, welcoming it in return
  • Displaying a passion for philanthropy and technology
  • Serving with joy. Everyone is willing to make the coffee!
  • Celebrating the wins & milestones of others
  • Assuming good intent & demonstrating trust in others
  • Pursuing relationships with people different from themselves & creates space to be human

Find our core values & more here.
At this time, priority will be given to applicants based in Phoenix, AZ who are open to hybrid work, over fully remote candidates.
About Virtuous CRM+
Virtuous CRM+ is the core fundraising and donor management platform that powers thousands of nonprofit organizations. As the flagship product within Virtuous, CRM+ is the system of record - and increasingly, the system of intelligence and action - for how mission-driven organizations manage donor relationships, run campaigns, and grow revenue. CRM+ is the foundation for the rest of the Virtuous ecosystem.
We've built a category-defining CRM that nonprofits trust. Now we need someone to turn that trust into the next chapter of growth: a truly open, AI-native platform that nonprofit teams build their entire operation on.
Position Summary
CRM+ is a mature, market-leading business with strong retention and a loyal customer base. We're looking for a General Manager to own the full business and drive significant growth - while holding the line on what makes this business great: happy, loyal customers. This role includes a mandate to maintain the customer trust that got it here. While at the same time, continuing to transform the platform to meet the needs of our new AI-native world.
Your primary focus will be the health, innovation, and growth of the core CRM+ business - new logo acquisition, expansion within the existing base, and retention - while also serving as the driver of innovation toward our headless, API/MCP-first, agentic workflow-driven, AI-native architecture.
This is a rare role because you'll operate with the autonomy of a business owner over a scaled, profitable business, backed by the infrastructure, brand, and customer base of an established platform leader. You won't manage every function directly (sales, engineering, support, marketing, etc all have functional homes), but you will set the strategy, own the outcomes, run the product team, and be the connective tissue that makes CRM+ the platform the rest of the business is built on.
This role is for a leader who can operate a mature business with rigor and discipline, while also having the vision to lead its transformation into the AI future of SaaS.
What You'll Own
Product Vision & Roadmap
  • Own the product roadmap and long-term vision for CRM+, including how the platform evolves from a best-in-class CRM into the open, headless, AI-native foundation of the Virtuous ecosystem
  • Champion the continued shift to an AI-native architecture, ensuring every action, workflow, and data point in CRM+ is available through our Agentic AI tools or accessible programmatically and through AI tools like Claude, ChatGPT, and Copilot
  • Partner with engineering to prioritize investment across core CRM capabilities, Natural Language Analytics and AI Chat, and the emerging Agents and Agentic Workflow platform (Prospect Research Agent, Page and Form Builder, Email Builder, and future agents)
  • Serve as the voice of the customer, ensuring roadmap decisions are grounded in real fundraiser and administrator workflows, not just technical possibility
  • Set and track product KPIs that connect platform investment to retention, expansion, and new-logo revenue
Go-to-Market Strategy
  • Define and continuously refine the GTM motion for CRM+ across new logo acquisition, expansion, and renewal - including ICP definition, channel mix, sales cycle design, and pricing/packaging strategy for a maturing platform
  • Partner with CRO, VP of Marketing, and sales leadership to set pipeline and expansion targets, and to remove friction across the buyer and customer journey
  • Own the strategy for platform-led growth: positioning CRM+'s new capabilities as a distribution and expansion lever
  • Refine the playbook for cross-sell and upsell across the broader Virtuous eco-system in close partnership with those business unit leaders
  • Identify and develop strategic partnerships (CRM ecosystem players, consulting firms, platform partners) that accelerate distribution and retention
Market Presence & Thought Leadership
  • Make CRM+ the most trusted and technically credible platform in fundraising, donor management, and agentic workflow automation.
  • Orchestrate a content and thought leadership strategy, in conjunction with Marketing and the Chief AI Officer, that educates the market on the AI future of CRM
  • Cultivate relationships with nonprofit influencers, consultants, systems integrators, and Virtuous partners who shape how organizations evaluate and adopt fundraising technology
  • Be a public-facing voice for CRM+ at industry events and in media, particularly on the future of AI-powered fundraising infrastructure
Business Performance
  • Own the CRM+ P&L and report on key business metrics to Virtuous leadership
  • Co-own annual and quarterly targets for ARR, NRR/GRR, pipeline, and customer health with the CRO and CCO
  • Build a culture of accountability across a cross-functional team that doesn't formally report to you
  • Identify resource gaps and revenue opportunities and make the case for investment when the business requires it
You Must Have
  • 7+ years of experience in B2B SaaS, with meaningful exposure to GTM, product strategy, or general management of a scaled software product
  • Demonstrated ability to grow an existing revenue base while protecting or improving retention - you know how to balance new growth against churn risk
  • Strong commercial instincts. You can intuit customer needs, diagnose pipeline and retention issues, and design fixes across product, pricing, and go-to-market
  • Comfort operating a platform business. Thinking in terms of integrations, ecosystems, and partner/developer motions, not just direct sales
  • Experience working with or selling to nonprofits, higher education, or mission-driven organizations is a plus
  • Exceptional communicator (writing, on Zoom, and on stage)
  • Comfortable operating with dotted-line authority. You lead through influence and clarity, not org chart position
  • Bias for action balanced with the discipline required to run a mature business while pushing innovation forward.
Nice to Have
  • Experience with AI-first SaaS products, especially agentic or AI-native platforms
  • Familiarity with CRM platforms common in the nonprofit sector (Salesforce NPSP, Blackbaud, etc.)
  • Prior experience working closely with nonprofit teams
Why This Role
  • A proven, durable business. CRM+ is a market leader with strong retention, good growth and a loyal customer base. You're scaling something that already works.
  • Platform-defining moment. CRM+ is becoming the open, AI-native foundation for the entire Virtuous ecosystem. We expect to become the Agentic AI System of Action for nonprofits. This should be a redefining moment for the business and the sector.
  • Category tailwinds. AI adoption in the nonprofit sector is accelerating, and CRM+ is positioned to lead it.
  • Virtuous platform advantage. You have distribution, credibility, and infrastructure behind you from day one.
  • High autonomy, high impact. Own a large business with a clear path to triple revenue and make real decisions with agency.
  • Mission that matters. Helping nonprofits raise more money and operate more efficiently means more good gets done in the world.

What We Offer
  • Market competitive pay leveraging Carta data
  • Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)
  • 401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days
  • We value our employee's work-life balance and encourage taking advantage of Unlimited PTO
  • Supportive time off including paid volunteer days and company holidays
  • Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
  • 12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)
  • We pride ourselves on Community and host exciting company outings and events.

We've recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.
Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately.

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