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Remote Business Operations Manager Jobs in Raleigh, NC

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Business Development Manager

Raleigh, NC · Remote

$78K - $150K/yr

Book discovery calls from outbound efforts CRM & Operations * Maintain clean, accurate CRM records ... remote position, there will be periodic opportunities to travel and represent the company at ...

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Remote Business Operations Manager information

See Raleigh, NC salary details

$34.5K

$87K

$151.6K

How much do remote business operations manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for remote business operations manager in Raleigh, NC is $87,020.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $106,400.00 per year, depending on experience, location, and employer.

What does a Remote Business Operations Manager do?

A Remote Business Operations Manager oversees and coordinates the daily operations of a company or department from a remote location. Their responsibilities include streamlining processes, managing budgets, supervising teams, and ensuring that business objectives are met efficiently. They use digital tools to communicate, monitor performance metrics, and implement strategies for improvement. This role requires strong organizational, leadership, and communication skills to successfully manage operations without being physically present in the office.

What are the key skills and qualifications needed to thrive as a Remote Business Operations Manager, and why are they important?

To thrive as a Remote Business Operations Manager, you need strong organizational, analytical, and project management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with tools like Microsoft Office Suite, project management software (e.g., Asana, Trello), and data analysis platforms is essential, and certifications like PMP can be beneficial. Excellent communication, problem-solving, and self-motivation are standout soft skills in this remote role. These competencies allow for effective coordination, efficient process execution, and proactive issue resolution across distributed teams, ensuring smooth business operations.

What is the difference between Remote Business Operations Manager vs Remote Operations Coordinator?

AspectRemote Business Operations ManagerRemote Operations Coordinator
CredentialsBachelor's degree, experience in operations or managementAssociate's or bachelor's degree, entry-level experience
Work EnvironmentOversees teams, strategic planning, cross-department collaborationSupports daily operations, coordinates tasks, assists teams
Employer UsageUsed in companies seeking strategic operational leadershipCommon in organizations needing task coordination and support
Search IntentLooking for managerial operational rolesSearching for support or coordination roles

The Remote Business Operations Manager typically holds a strategic, leadership role overseeing operations and managing teams, requiring more experience and higher-level skills. In contrast, the Remote Operations Coordinator focuses on supporting daily tasks and coordinating activities, often suitable for entry-level candidates. Both roles are essential in remote work environments but serve different functions within an organization.

How does a Remote Business Operations Manager effectively collaborate with cross-functional teams in a virtual environment?

As a Remote Business Operations Manager, effective collaboration with cross-functional teams hinges on clear communication, regular virtual meetings, and the use of project management tools. You’ll coordinate with departments such as finance, HR, and IT to streamline workflows and ensure alignment on business objectives. Building strong relationships virtually requires proactive check-ins and clear documentation of processes. Leveraging collaboration platforms like Slack, Microsoft Teams, or Asana helps maintain transparency and keeps everyone on track with project milestones.
What are popular job titles related to Remote Business Operations Manager jobs in Raleigh, NC? For Remote Business Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Business Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Remote Business Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Business Operations Manager jobs? Cities near Raleigh, NC with the most Remote Business Operations Manager job openings:
Remote Business Operations Manager jobs near you
ServiceNow Platform Administrator (Remote)

ServiceNow Platform Administrator (Remote)

A.C. Coy

Raleigh, NC • On-site, Remote

Other

Posted 15 days ago

Job description

Overview
  • Tier One Technologies is seeking a certified ServiceNow Platform Administrator to support our US Government client.
  • This remote contract-to-hire position will be located in Raleigh, NC.
  • SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

Responsibilities
  • Provide day-to-day platform administration, user support, configuration management, upgrade support, integration coordination, change management support, data quality oversight, audit support, and architectural guidance to ensure the platform effectively supports business operations and IT Service Management (ITSM) requirements.
  • Administer users, groups, roles, ACLs, and overall platform configuration.
  • Manage platform updates, patches, releases, instance clone activities, and upgrades.
  • Monitor platform performance, instance health, and ServiceNow emails and incident tickets requesting technical assistance.
  • Submit updates to common data elements: categorizations, application data, location data, user data, knowledgebase articles, support group roles, report design, and CMDB.
  • Perform monthly ServiceNow SOX audit activities as defined by the company.
  • Maintain ServiceNow foundation data and ensure data quality.
  • Plan, design, and implement new applications and configurations, including organizational group roles and Change Coordinator groups as needed.
  • Configure and support workflows, business rules, forms, catalogs, reports, dashboards, and notifications.
  • Recommend and create application configurations, standards, and administrative evaluations based on functional specifications and application reviews.
  • Confirm that all configurations conform to company's standards.
  • Implement assigned Change Requests.
  • Perform CAT/functionality tests prior to production implementations.
  • Support system interfaces, eBonding, and internal services (e.g., eAccess).
  • Coordinate and support integration between ServiceNow and other enterprise systems.
  • Provide architectural guidance for platform design, integration strategy, and long-term maintainability.
  • Support REST API integrations, data imports/exports, Transform Maps, MID Server, and Integration Hub.
  • Provide administration and operations support across the full ServiceNow suite, including Incident Management, Problem Management, Change Management, Service Catalog, Service Level Management, and Asset Management.
  • Provide Change Management administration, oversight, and operational support.
  • Perform Risk Management oversight.
  • Unit test systems and provide SIT/CAT plans and assistance.
  • Support Automated Test Framework (ATF), regression testing, and customer acceptance testing.
  • Document and verify that all work meets company's standards.
  • Act as an escalation point for ServiceNow support for end-user inquiries and consultation.
  • Perform application and end-user support; serve as a ServiceNow Subject Matter Expert (SME).
  • Provide ServiceNow education and training to end users and stakeholders.
  • Collaborate with stakeholders to gather requirements, support enhancements, and participate in solution reviews.
  • Provide new development requirements as needed.

Qualifications
  • A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then 4 additional years of related experience is required.
  • 8+ years of experience in IT support, systems administration, or a related technical field.
  • Current ServiceNow System Administrator certification is required.
  • ITIL certification is preferred.
  • Hands-on experience with core ServiceNow modules, including Incident Management, Problem Management, Change Management, Request Management, Knowledge Management, and CMDB (Configuration Management Database).
  • Experience administering the ServiceNow platform, including users, groups, roles, ACLs, and overall platform configuration.
  • Experience configuring and supporting workflows, business rules, forms, catalogs, reports, dashboards, and notifications.
  • Experience managing platform updates, releases, instance clone activities, patches, and upgrades.
  • Experience monitoring platform performance, instance health, and maintenance activities.
  • Experience supporting integrations between ServiceNow and other enterprise systems.
  • Experience collaborating with stakeholders to gather requirements, support enhancements, and participate in solution reviews.
  • Experience maintaining platform governance, compliance, data quality, documentation, and SOX audit activities.
  • Experience providing end-user support, training, and operational guidance.
  • Working knowledge of JavaScript and ServiceNow development concepts sufficient to support technical review and solution guidance.
  • Experience supporting Automated Test Framework (ATF), regression testing, and customer acceptance testing.
  • Experience providing architectural guidance for platform design, integration strategy, and long-term maintainability.
  • Knowledge and experience with SDLC practices and Agile methodologies.
  • Knowledge and experience with Change Management, Configuration Management, and Application Lifecycle Management (ALM).
  • Knowledge and experience of Problem and Risk Management.
  • Ability to leverage AI tools (e.g., GitHub Copilot, Playwright) to improve productivity and solution quality.
  • Proficiency in MS Office Suite.
  • Strong oral and written communication skills, including the ability to present to management and communicate effectively with both business and technical audiences.
  • Strong facilitation skills to lead discussions across multiple groups and technical development teams.
  • Must be able to obtain a Position of Public Trust Clearance.
  • Must be a US Citizen or have US Permanent Residence status (Green Card).
  • Must have resided in the US for the last 5 years and have not traveled outside the US for a combined total of 6 months or more in the last 5 years. Military Service excluded.
A.C. Coy Company- Staffing & Consulting Services logo

About A.C. Coy Company- Staffing & Consulting Services

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Since 1986, our mission is to be the “Always on Target” staffing and consulting provider by helping people and companies achieve their hiring goals. The team is dedicated to achieving these goals by attracting and retaining top talent that meets our clients’ culture and environment. We are fully engaged with our people and companies through ongoing communication to ensure expectations are met.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Canonsburg, PA, US

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