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Remote Azure Support Engineer Jobs in Boston, MA

... on Azure. • Maintain SLA compliance and ensure accurate, timely ticket documentation throughout ... Working Conditions & Environment: • Fully remote role within the United States • Periodic ...

Azure Architect

Boston, MA · Remote

$69 - $90/hr

... Remote Apps etc. Experience and understanding of security requirements for cloud like IAM, Web ... and DevOps (preferred) Additional Information All your information will be kept confidential ...

Work with Red Hat's Global Customer Support team and partner support teams on resolving customer ... For positions with Remote-US locations, the actual salary range for the position may differ based ...

Customer Support Associate (Remote)

Boston, MA · Remote

$18 - $24.50/hr

We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... You'll work cross-functionally with Engineering, Product, Professional Services, and Customer ...

AI Engineer Location: 100% Remote Duration: 6+ month contract-to-hire Interviews: 2 rounds Top ... Strong Azure cloud experience. * Python/PySpark, Java programming. * Experience building UI with ...

Sr SAP Basis Engineer

Boston, MA · On-site +1

$120K - $140K/yr

Perform project-based and production support responsibilities as needed to support apiphani managed ... AWS and Azure service usage on commercial or government cloud * Development experience with a high ...

Sr SAP Basis Engineer

Boston, MA · Remote

$120K - $140K/yr

Perform project-based and production support responsibilities as needed to support apiphani managed ... AWS and Azure service usage on commercial or government cloud * Development experience with a high ...

Cloud Platform Engineer

Lowell, MA · Remote

$55.50 - $74.25/hr

This is a remote position. Maximus is a trusted federal partner supporting mission‑critical ... Job-Specific Minimum Requirements: - Demonstrated experience supporting AWS / Azure IaaS and PaaS ...

Cloud Platform Engineer

Cambridge, MA · Remote

$61.50 - $82/hr

This is a remote position. Maximus is a trusted federal partner supporting mission‑critical ... Job-Specific Minimum Requirements: - Demonstrated experience supporting AWS / Azure IaaS and PaaS ...

Cloud Platform Engineer

Babson Park, MA · Remote

$61 - $81.50/hr

This is a remote position. Maximus is a trusted federal partner supporting mission‑critical ... Job-Specific Minimum Requirements: - Demonstrated experience supporting AWS / Azure IaaS and PaaS ...

Cloud Platform Engineer

Brockton, MA · Remote

$56 - $75/hr

This is a remote position. Maximus is a trusted federal partner supporting mission‑critical ... Job-Specific Minimum Requirements: - Demonstrated experience supporting AWS / Azure IaaS and PaaS ...

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Remote Azure Support Engineer information

See Boston, MA salary details

$18

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How much do remote azure support engineer jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for remote azure support engineer in Boston, MA is $43.31, according to ZipRecruiter salary data. Most workers in this role earn between $32.12 and $50.67 per hour, depending on experience, location, and employer.

What is the difference between Remote Azure Support Engineer vs Remote Cloud Support Engineer?

AspectRemote Azure Support EngineerRemote Cloud Support Engineer
CertificationsAzure Certifications (e.g., AZ-104, AZ-303)Cloud certifications (e.g., AWS, Azure, Google Cloud)
Work EnvironmentRemote, supporting Azure cloud servicesRemote, supporting multiple cloud platforms
Industry UsagePrimarily in organizations using Microsoft AzureIn organizations using various cloud providers
Job FocusAzure-specific support and troubleshootingSupport across multiple cloud environments

The Remote Azure Support Engineer specializes in supporting Microsoft Azure services, requiring Azure-specific certifications and knowledge. In contrast, the Remote Cloud Support Engineer offers support across various cloud platforms, including Azure, AWS, and Google Cloud. Both roles are remote and involve troubleshooting cloud issues, but the Azure Support Engineer focuses solely on Azure environments, making it ideal for organizations heavily invested in Microsoft cloud solutions.

What are some common challenges faced by Remote Azure Support Engineers and how can they be managed effectively?

Remote Azure Support Engineers often encounter challenges such as troubleshooting complex cloud environments without physical access to client infrastructure, managing multiple high-priority tickets simultaneously, and keeping up with frequent Azure updates. Effective communication skills and a structured approach to problem-solving are essential, as much of the support work involves collaborating with customers and internal teams through virtual channels. Staying current with Azure documentation and actively participating in knowledge-sharing within the team can help engineers resolve issues efficiently and stay ahead of technological changes.

What are the key skills and qualifications needed to thrive as a Remote Azure Support Engineer, and why are they important?

To thrive as a Remote Azure Support Engineer, you need a strong understanding of Microsoft Azure services, cloud computing concepts, and troubleshooting methodologies, typically backed by a degree in computer science or a related field. Familiarity with tools like Azure Portal, PowerShell, Azure CLI, and certifications such as Microsoft Certified: Azure Administrator Associate are highly valuable. Excellent problem-solving abilities, communication skills, and a customer-focused mindset help you resolve issues efficiently and provide high-quality support remotely. These skills and qualifications are vital to ensuring system reliability, resolving technical challenges quickly, and maintaining customer satisfaction in a dynamic cloud environment.

What is a Remote Azure Support Engineer?

A Remote Azure Support Engineer is an IT professional who provides technical assistance and troubleshooting for Microsoft Azure cloud services, working from a remote location. They help customers resolve issues related to Azure infrastructure, networking, security, and application deployment. These engineers typically communicate with clients via email, chat, or phone to diagnose and solve problems, implement solutions, and ensure optimal use of Azure services. In addition, they may provide guidance on best practices, monitor system performance, and escalate complex issues as needed.
What are popular job titles related to Remote Azure Support Engineer jobs in Boston, MA? For Remote Azure Support Engineer jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Azure Support Engineer jobs in Boston, MA look for? The top searched job categories for Remote Azure Support Engineer jobs in Boston, MA are:
Implementation & Support Engineer

Implementation & Support Engineer

Psyche Systems Corporation

Hopkinton, MA • Remote

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Overview

Plays a key role in supporting and implementing Laboratory Information System (LIS) environments for customers. This position serves as the primary technical point of contact throughout the implementation lifecycle, advising internal deployment teams and customers on supported infrastructure requirements, identifying workflow issues, and delivering effective technical solutions. The role also provides long-term support for LIS installations, client access to hosted products, and contributes to continuous process improvement. In addition, this individual provides backup to support a broad range of infrastructure technologies—including servers, virtualization, cloud services, security, and end-user systems—and may provide occasional on-site hardware support at the company’s data center.

Essential Functions and Responsibilities:

Position Requirements

  • Advise Deployment group and customers on supported infrastructure and system requirements for customer LIS installations
  • Serve as the technical POC throughout the implementation process, providing customer support as needed to properly build and implement their LIS
  • Identify installation workflow issues and provide alternate solutions as needed
  • Provide customers with local client installation instructions or our Hosted Access Guide
  • Long-term support of the LIS installation and client access to hosted products
  • Continually review internal procedures for process improvements
  • Being on call for client support (average rate of off-hours calls: one per quarter)
  • Receive on-the-job training to provide backup for infrastructure such as firewalls, vCenter, VDI, Azure backup, M365, Teams Voice, AV, Windows servers, AD/GPOs, SQL, staff helpdesk, etc.

Qualification Requirements

  • Experience as a System Administrator/Systems Engineer or equivalent
  • Experience as a desktop/helpdesk support technician
  • Some experience in networking, or firewalls/VPNs
  • Familiar with Hypervisors and SANs
  • Leadership skills, flexible team player; ability to work independently and in groups
  • Excellent oral and written communication skills, including presentation skills
  • Excellent problem-solving skills
  • Detail-oriented and organized
  • Ability to prioritize, multi-task, and meet deadlines

If you have experience in the following areas, it would be considered a strong plus:

  • Certifications in Windows Server/workstation, or networking disciplines
  • Previous experience with top-tier cloud solutions (Azure, AWS, GCP)
  • Previous experience with security and healthcare compliance

Company Description

Psyche Systems Corporation is a privately held software company that has focused exclusively on delivering laboratory information systems to hospitals and clinics since 1976. This long-standing commitment to the healthcare laboratory industry has helped Psyche build strong customer relationships, maintain employee loyalty, and consistently deliver high-quality products and services.
With conservative fiscal practices, low overhead, and strong cost controls, Psyche Systems has earned a reputation as one of the most stable and dependable vendors in the laboratory information systems market.
What truly sets Psyche apart is its culture. Psyche operates without traditional managers, relying instead on self-directed, collaborative teams that value initiative, accountability, and creativity. Employees enjoy flexible schedules, remote work, and autonomy in their daily activities, creating an environment where motivated professionals can perform at their highest potential.
Psyche Systems also offers opportunities for career growth and new skill development. Join our team to work alongside laboratory and information technology professionals dedicated to solving problems and helping healthcare organizations improve their laboratory operations.