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Remote Sql Support Engineer Jobs in Boston, MA (NOW HIRING)

10Beauty

Technical Support Engineer

Burlington, MA · Remote

We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person ... Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

$100K - $115K/yr

Technical Support Engineer Burlington, Massachusetts, United States 10Beauty is a robotics startup ... Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

$100K - $115K/yr

Technical Support Engineer Burlington, Massachusetts, United States 10Beauty is a robotics startup ... Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote ...

10Beauty

Technical Support Engineer

Boston, MA · Remote

$100K - $115K/yr

We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person ... remote access tools. You will partner closely with our engineering, product, and customer teams to ...

10Beauty

Technical Support Engineer

Boston, MA · Remote

$100K - $115K/yr

We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person ... remote access tools. You will partner closely with our engineering, product, and customer teams to ...

Devoted Health

Support Engineer

Waltham, MA · On-site +1

$55K - $64K/yr

Provide technical support for our entire workforce, whether they are in-office or remote, across ChromeOS and MacOS environments. * SaaS Administration: Learn the administration and maintenance of ...

3B Staffing LLC

SQL DevOps Engineer

Boston, MA · Remote

Mid-LevelSQL DevOps Engineers Location: 100% remote, EST hours required Start: ASAP Duration: 6 ... Solid understanding of SQL engineering with DevOps experience * Experience with: * Scripting ...

New

3B Staffing LLC

SQL DevOps Engineer

Boston, MA · Remote

Mid-LevelSQL DevOps Engineers Location: 100% remote, EST hours required Start: ASAP Duration: 6 ... Solid understanding of SQL engineering with DevOps experience * Experience with: * Scripting ...

New

RL Recruiting

Tech Support Engineer III (473)

Boston, MA · Remote

$35 - $45/hr

Remote Boston, MA - will need to be able to reach office in 30 minutes to support any tech emergencies if needed. Certification: Office 365 Cert (Highly Preferred) Pay Rate: $35-45 an hour Job ...

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All JobsSql Support Engineer JobsRemote Sql Support Engineer JobsRemote Sql Support Engineer Jobs in Boston, MA

Remote Sql Support Engineer information

See Boston, MA salary details

$18

$43

$73

How much do remote sql support engineer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote sql support engineer in Boston, MA is $43.31, according to ZipRecruiter salary data. Most workers in this role earn between $32.12 and $50.67 per hour, depending on experience, location, and employer.

What is the difference between Remote Sql Support Engineer vs Remote Database Administrator?

AspectRemote Sql Support EngineerRemote Database Administrator
Required CredentialsSQL certifications, technical support experienceDatabase management certifications, SQL expertise
Work EnvironmentCustomer support, troubleshooting, technical assistanceDatabase setup, maintenance, performance tuning
Employer & Industry UsageIT support firms, software companies, tech servicesFinancial institutions, healthcare, large enterprises
Common Search & Comparison IntentUnderstanding support roles, troubleshooting SQL issuesDatabase management, system optimization

The Remote Sql Support Engineer primarily focuses on providing technical support and troubleshooting SQL-related issues for clients, often in a customer service setting. In contrast, the Remote Database Administrator manages and maintains databases, ensuring performance, security, and integrity. While both roles require SQL knowledge and certifications, their daily tasks and work environments differ significantly.

What are popular job titles related to Remote Sql Support Engineer jobs in Boston, MA?

For Remote Sql Support Engineer jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Sql Support Engineer jobs in Boston, MA look for?

The top searched job categories for Remote Sql Support Engineer jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Sql Support Engineer jobs?

Cities near Boston, MA with the most Remote Sql Support Engineer job openings:

Remote Sql Support Engineer jobs near you
Infographic showing various Remote Sql Support Engineer job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $90,095 per year, or $43.3 per hour.

Technical Support Engineer

10Beauty

Burlington, MA • Remote

Full-time

Posted 16 days ago

Job description

Introduction:

We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the field through remote access tools. You will partner closely with our engineering, product, and customer teams to ensure a seamless support experience and help drive continuous product improvement.

This is an ideal opportunity for someone with prior experience supporting hardware or connected devices, a passion for troubleshooting, and a customer-first mindset focused on delivering thoughtful, timely, and high-quality support experiences.

What You'll Do:

  • Serve as the first point of contact for technical support issues related to deployed robotic systems
  • Diagnose and resolve hardware, software, networking, and connectivity issues remotely
  • Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote support tools
  • Escalate complex technical issues to Level 2 support or engineering teams when necessary
  • Document issues, root causes, resolutions, and recurring trends within ticketing systems
  • Monitor system health alerts and proactively respond to operational issues
  • Partner cross-functionally with Engineering, Product, Operations, and Field Service teams to improve support processes and product reliability
  • Contribute to internal knowledge base documentation and troubleshooting guides
  • Help identify patterns in support requests and provide feedback to improve product performance and user experience
  • Participate in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail hours)

What You Have:

  • 3+ years of experience in technical support, support engineering, technical operations, or customer-facing engineering roles within a hardware, robotics, IoT, embedded systems, or connected device environment
  • Proven ability to diagnose and troubleshoot both hardware and software issues in real-world production environments
  • Experience working with ticketing systems and remote support tools
  • Comfortable analyzing logs, system behavior, and technical error reports
  • Familiarity with Linux, networking fundamentals, APIs, or scripting languages is a plus
  • Strong verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users
  • Highly organized with strong attention to detail and follow-through
  • Self-starter mentality with the ability to operate effectively in a fast-paced startup environment
  • Willingness to work a Wednesday-Sunday schedule on retail hours

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