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Remote Automotive Technical Support Jobs in Alabama

Harris

Manage billable consulting services and technical implementations for healthcare clients, ensuring ... Remote work and more! Why Join Our Team? Our small software business offers a collaborative ...

Harris

Manage billable consulting services and technical implementations for healthcare clients, ensuring ... Remote work and more! Why Join Our Team? Our small software business offers a collaborative ...

EarLens Corporation

Remote AL Audiologist

Birmingham, AL · Remote

$90K - $125K/yr

Operational Support: Coordinate with local and national clinical resources to support the patient ... Technical Evolution: Stay at the forefront of advancements in audiological research, Earlens ...

EarLens

Remote AL Audiologist

Birmingham, AL · Remote

$90K - $125K/yr

Operational Support: Coordinate with local and national clinical resources to support the patient ... Technical Evolution: Stay at the forefront of advancements in audiological research, Earlens ...

Summit 7 Systems

Service Desk Analyst

AL · On-site +1

$40K - $55K/yr

Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, Wi-Fi, and security * Basic remote access solution support: IPSEC & SSL VPN, Remote Desktop Services, etc.

4P Consulting Inc.

Structural Engineer (Senior)

Birmingham, AL · On-site +1

$94K - $127K/yr

Contract Structural Engineer (Senior) -Remote Work We are looking for a Senior Structural Engineer ... Providing technical support to project managers and architects * Working with other engineers and ...

Huntington

Integrated Receivables Manager

Hoover, AL · Remote

This role provides direct support to clients, Sales partners, and technical contacts, primarily ... Remote Deposit Capture (RDC), and Merchant Services. Serving as the primary point of contact for ...

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All JobsAutomotive Technical Support JobsRemote Automotive Technical Support JobsRemote Automotive Technical Support Jobs in Alabama

Remote Automotive Technical Support information

What are the typical daily tasks and responsibilities for remote automotive technical support?

In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.

What is remote automotive technical support?

A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.

What are the key skills and qualifications needed to thrive in remote automotive technical support?

To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.

What are popular job titles related to Remote Automotive Technical Support jobs in Alabama? For Remote Automotive Technical Support jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Automotive Technical Support jobs in Alabama look for? The top searched job categories for Remote Automotive Technical Support jobs in Alabama are:
What cities in Alabama are hiring for Remote Automotive Technical Support jobs? Cities in Alabama with the most Remote Automotive Technical Support job openings:
Remote Automotive Technical Support jobs near you

KBB VEHICLE AQUISITIONS

Shottenkirk Honda Decatur

Decatur, AL • Remote

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Automotive Sales Associate/Product Specialist

Shottenkirk Honda Decatur 

Shottenkirk Automotive Group is family-owned and has been in business for over 60 years. We currently operate 27 Automotive Dealerships in 6 states and employ over 2,500 people. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

As part of our continued growth, we are expanding our vehicle acquisition team to support the Kelley Blue Book Instant Cash Offer program.  As a Kelley Blue Book Instant Cash Offer Buyer, you will be responsible for acquiring vehicles directly from customers through inbound leads and appointments. This is a fast-paced, customer-facing role focused on evaluating, negotiating, and purchasing vehicles for dealership inventory.

Compensation

  • Expected Annual Earnings: Over $100,000

  • Base pay plus performance-based bonuses

  • Opportunities for growth into sales and management roles

 
Responsibilities

  • Respond to and manage incoming Kelley Blue Book Instant Cash Offer leads

  • Contact customers to schedule in-store or remote vehicle appraisals

  • Evaluate vehicles and present purchase offers based on market data

  • Negotiate and close vehicle purchases with customers

  • Provide a seamless and professional customer experience

  • Work closely with management to meet acquisition goals

Qualifications

  • Sales or customer-facing experience required

  • Automotive experience required

  • Strong communication and negotiation skills

  • Self-motivated with a goal-oriented mindset

  • Comfortable working in a fast-paced environment

  • Basic computer and CRM skills

  • Valid driver’s license

Preferred Backgrounds
  • Used Car Manager / General Sales Manager / General Manager experience highly preferred

  • Automotive Sales or BDC

  • Retail Sales

  • Call Center or Customer Service

  • Hospitality or high-volume customer interaction roles

Why Join Shottenkirk Honda of Decatur

  • High volume of inbound leads through Kelley Blue Book

  • Clear career path into automotive sales or management

  • Paid training and ongoing development

  • Supportive, team-oriented environment

Benefits

  • Medical, dental, and vision insurance

  • 401(k) with company match

  • Paid time off (PTO)

  • Employee discounts

Equal Employment Opportunity Statement

Shottenkirk Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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