2

Remote Voip Technical Support Jobs in Alabama (NOW HIRING)

Develop deep functional and technical knowledge of our ERP applications, with a focus on Human ... Understand support service agreements and appropriately scope requests outside of standard support

Develop deep functional and technical knowledge of our ERP applications, with a focus on Human ... Understand support service agreements and appropriately scope requests outside of standard support

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Collaborate with Product, Support, QA, and Engineering teams to improve customer outcomes.

FMS Aerospace is seeking a skilledTechnical Writer for our Huntsville location to support a various ... Strong interpersonal skills and the ability to work proficiently with remote employees * Proficient ...

Dillon Product Manager

AL · Remote

$80K - $121K/yr

This role will provide technical support to the sales channel and end users through product ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

Help build, support and operate technology used by more than 8,000 organizations in over 100 ... Remote Summary of Position: The Technical Account Manager (TAM) is responsible for delivering ...

next page

Showing results 1-20

Remote Voip Technical Support information

What are some common challenges faced by Remote VoIP Technical Support specialists, and how can they be managed effectively?

Remote VoIP Technical Support professionals often encounter challenges such as troubleshooting connectivity issues, managing customer expectations, and supporting a wide variety of hardware and software configurations. Effective management involves strong communication skills, a systematic approach to problem-solving, and staying updated with the latest VoIP technologies and security practices. Collaborating closely with network engineers, customer service representatives, and end-users is essential to quickly resolve issues and provide a seamless support experience.

What are the key skills and qualifications needed to thrive as a Remote VoIP Technical Support specialist?

To thrive as a Remote VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and troubleshooting, often supported by relevant IT certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and VoIP platforms such as Asterisk or Cisco Unified Communications is typically required. Exceptional problem-solving skills, patience, and strong communication abilities set top performers apart in this role. These competencies ensure efficient issue resolution, high customer satisfaction, and reliable voice communication services.

What is a Remote VoIP Technical Support specialist?

A Remote VoIP Technical Support specialist is a professional who provides technical assistance and troubleshooting for Voice over Internet Protocol (VoIP) services and systems. They work remotely to help customers or clients resolve issues related to internet-based phone services, such as call quality problems, connectivity issues, or configuration errors. These specialists typically use chat, email, or phone to diagnose and solve issues, guide users through setups, and ensure the smooth operation of VoIP systems.

What is the difference between Remote Voip Technical Support vs Remote Network Support?

AspectRemote Voip Technical SupportRemote Network Support
CertificationsCCNA, CCNP, VoIP-specific certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentCustomer support, troubleshooting VoIP systems remotelyNetwork infrastructure, troubleshooting connectivity issues remotely
Industry UsageTelecommunications, VoIP service providersIT, enterprise networks, data centers

Remote Voip Technical Support focuses on troubleshooting and maintaining VoIP systems, while Remote Network Support handles broader network infrastructure issues. Both roles require networking certifications and often work remotely for similar industries, but their technical focus differs.

What are the most commonly searched types of Voip Technical Support jobs in Alabama?

The most popular types of Voip Technical Support jobs in Alabama are:

What are popular job titles related to Remote Voip Technical Support jobs in Alabama?

For Remote Voip Technical Support jobs in Alabama, the most frequently searched job titles are:

What cities in Alabama are hiring for Remote Voip Technical Support jobs?

Cities in Alabama with the most Remote Voip Technical Support job openings:

Accounting/Technical Consultant

FH Black and Company Incorporated

Huntsville, AL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 hours ago


Job description

We need an Accounting Technical Consultant to join our REMOTE TEAM

We are looking for an experienced, motivated, and technically skilled Technical Consultant to join our team. In this role, you will be responsible for assisting internal teams and clients in the implementation of industry-leading tools and software. This role serves as technical support to the implementation team utilizing standard accounting skills and practices to build financial reporting templates in accordance with FHB standards.

About Us:

For over 25 years, our firm has implemented, integrated, and optimized industry-leading tools and best practices to improve our clients' finance function. Our mission is to enable finance to do more with less, do it better than it was done before, and do it faster. Our clients are governments, universities, corporations, and public practice accounting firms across Canada and the United States.

Do you:


  • Thrive on challenges?

  • Like to work outside your comfort zone, doing difficult & interesting things?

  • Often find yourself saying, "There has to be a better way of doing this"?

  • Need to be continuously learning and evolving?

  • Achieve great satisfaction in helping others and providing creative solutions to difficult problems?

  • Want to be led, not micro-managed?

  • Loathe commuting and being stuck in traffic, wasting your time?

Job Duties:


  • Creates project documents and templates for client projects.

    • Document review & examples prep (structure, data, formats

    • Spreadsheets - complex formulas, linking and data validation.

    • Create and link cashflow worksheets.

    • FHB branding consistency check

    • Adjusting journal entries

    • Reconciliation

  • Complete all tasks within a client engagement with laser focus for accuracy and completeness in preparation for internal review.

  • Effective time management with the ability to prioritize multiple projects and deadlines in an organized manner.

  • Exemplary data analytical skills with high attention to detail and ability to share this knowledge to other team members.

  • Such other duties as may be assigned from time to time at the discretion of FHB.a


You possess.


  • 3 to 5 years of accounting technician experience working in public practice accounting, public sector, or corporate finance.

  • The ability to effectively use the entire MS Office Suite including Outlook, Word & PowerPoint, and an Excel Power User,

  • The capacity to solve complex challenges within a defined framework and timeline.

  • A proven ability to learn and master technology.

  • Outstanding verbal, written, and presentation skills. You are a regular, clear, concise, and professional communicator.

  • Impeccable attention to detail and high standards for quality and creativity

  • Solid time management skills: we don't believe in micro-managing our people.

  • A knack for building solid relationships; people want to work with you.

  • Sensitivity to confidential matters.

The perfect candidate will also possess:

  • A minimum of 3 years of work experience with Workiva & Wdata,
  • 2+ years of experience building custom CaseView documents,
  • Familiarity with other finance department tools such as PowerBi, Blackline, Trintech, Gravity, SAP Concur Invoice Solutions.

Remote Requirements:

  • Private home office to ensure confidentiality.
  • High speed internet

Benefits:


  • Competitive Salary

  • Work remotely - from a secure home office or with a laptop & Wi-Fi from a location where you can ensure privacy and maintain confidentiality.

  • Optional Compressed Work Week subject to training progress and performance

  • Generous Vacation Policy

  • Comprehensive benefits package including medical, dental, vision care coverage and retirement savings options.

  • Fitness reimbursement

  • Professional development reimbursement


FH Black is dedicated to fostering a diverse and inclusive workforce. We encourage applications from candidates of all backgrounds, and we are committed to accommodating the needs of all candidates during our selection process. Please note that replies may filter to your "Other" inbox.