2

Remote Voip Technical Support Jobs in Alabama (NOW HIRING)

This highly technical role encompasses all aspects of software services delivery. * Fully Remote ... Lead support of customer's acceptance testing of Octave's products * Other duties as assigned #LI ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...

This position is a remote position or is a hybrid position in any of the following offices ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...

If you are not located near one of these listed officed a remote working opportunity will be ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...

Support deployment, monitoring, maintenance, and lifecycle management of AI/ML solutions and ... Technical Leadership & Collaboration * Provide mentorship, technical guidance, and operational ...

Remote Spanish Bilingual Customer Service

Dothan, AL · Remote

$14 - $17.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Remote Spanish Bilingual Customer Service

Mobile, AL · Remote

$15.50 - $19.25/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Remote Spanish Bilingual Customer Service

Decatur, AL · Remote

$14.50 - $18.25/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Remote Spanish Bilingual Customer Service

Bessemer, AL · Remote

$13.75 - $17.50/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Remote Spanish Bilingual Customer Service

Athens, AL · Remote

$15 - $18.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Showing results 41-60

Remote Voip Technical Support information

What is a Remote VoIP Technical Support specialist?

A Remote VoIP Technical Support specialist is a professional who provides technical assistance and troubleshooting for Voice over Internet Protocol (VoIP) services and systems. They work remotely to help customers or clients resolve issues related to internet-based phone services, such as call quality problems, connectivity issues, or configuration errors. These specialists typically use chat, email, or phone to diagnose and solve issues, guide users through setups, and ensure the smooth operation of VoIP systems.

What are the key skills and qualifications needed to thrive as a Remote VoIP Technical Support specialist?

To thrive as a Remote VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and troubleshooting, often supported by relevant IT certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and VoIP platforms such as Asterisk or Cisco Unified Communications is typically required. Exceptional problem-solving skills, patience, and strong communication abilities set top performers apart in this role. These competencies ensure efficient issue resolution, high customer satisfaction, and reliable voice communication services.

What are some common challenges faced by Remote VoIP Technical Support specialists, and how can they be managed effectively?

Remote VoIP Technical Support professionals often encounter challenges such as troubleshooting connectivity issues, managing customer expectations, and supporting a wide variety of hardware and software configurations. Effective management involves strong communication skills, a systematic approach to problem-solving, and staying updated with the latest VoIP technologies and security practices. Collaborating closely with network engineers, customer service representatives, and end-users is essential to quickly resolve issues and provide a seamless support experience.

What is the difference between Remote Voip Technical Support vs Remote Network Support?

AspectRemote Voip Technical SupportRemote Network Support
CertificationsCCNA, CCNP, VoIP-specific certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentCustomer support, troubleshooting VoIP systems remotelyNetwork infrastructure, troubleshooting connectivity issues remotely
Industry UsageTelecommunications, VoIP service providersIT, enterprise networks, data centers

Remote Voip Technical Support focuses on troubleshooting and maintaining VoIP systems, while Remote Network Support handles broader network infrastructure issues. Both roles require networking certifications and often work remotely for similar industries, but their technical focus differs.

What are the most commonly searched types of Voip Technical Support jobs in Alabama?

The most popular types of Voip Technical Support jobs in Alabama are:

What are popular job titles related to Remote Voip Technical Support jobs in Alabama?

For Remote Voip Technical Support jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Voip Technical Support jobs in Alabama look for?

The top searched job categories for Remote Voip Technical Support jobs in Alabama are:

What cities in Alabama are hiring for Remote Voip Technical Support jobs?

Cities in Alabama with the most Remote Voip Technical Support job openings:

Senior Manager, Pre-Sales (Remote)

Hexagon AB

Madison, AL • On-site, Remote

Full-time

Re-posted 10 hours ago


Job description

Senior Manager, Pre-Sales (Remote)
Job Location (Short): Madison, United States
Workplace Type: Remote
Req Id: 3212
Responsibilities
As a committed long-term business partner, we are investing in the future by expanding our Octave BricsCAD® team. The success of our customers and partners is key to us and having local experts available plays an important role.
As our Senior Manager, Pre-sales, you will be tasked with technical leadership to drive our Octave BricsCAD® sales development within the Architectural Engineering and Construction (AEC) and Manufacturing industries. You will work closely with Octave BricsCAD® HQ teams, Presales teams and our partners.
You will be based in US, in a Remote setup.
Your key responsibilities will include
• Present Octave BricsCAD® products and services to potential clients, identifying specific characteristics, and recommending ways to promote and sell the products.
• Develop, organize and conduct product training, technical presentations & proof of concept demonstrations for potential customers and for partners
• Build up an in depth understanding and knowledge of the Bricsys products.
• Work closely together with other colleagues to provide technical assistance on qualified sales/marketing opportunities
• Act as a point of contact for partners that develop solutions with an integration to BricsCAD, support them as needed
• Industry engagement to help increase the use and visibility of BricsCAD for professionals and students in the fields of structural engineering, construction, civil & survey engineering and mechanical engineering
• Primary presales point of contact.
• Provide feedback to product development team
Education / Qualifications
• A solid technical background in AEC with degree in engineering / construction, with a first, hands-on experience in design, modelling or engineering
• Genuine interest and curiosity in CAD software. Enjoys discovery and best uses of the tool
• Experience and knowledge of BIM involved in BEP execution, model submission and coordination is a plus
• Outstanding communication and presentation skills
• Highly motivated, flexible and adaptable nature
• International mindset
• Availability to travel (up to 30% of your time)
• 8+ years experience in presales engineering ideally within the Infrastructure or Building Construction industry
• Experience in providing training and workshops for Infrastructure or Building Construction related software is a plus
#LI-KS1 #LI-Remote
About Octave
Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
Why work for Octave?
All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
Everyone is welcome
At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
Recruitment Fraud Alert
Octave posts all official job opportunities on either https://careers.octave.com/ or https://www.octave.com/about/careers and communicates only from email addresses ending in @octave.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at careers@octave.com