Remote Application Support Jobs in Raleigh, NC (NOW HIRING)

Job Summary:
The Field Application Engineer is responsible for driving adoption of the company’s products and services by influencing architects, engineers, and construction (AEC) firms at the design and specification stage. This role serves as a trusted technical advisor to AEC stakeholders, working to embed the company’s solutions into project Basis of Design, specifications, and standard details, thereby creating commercial pull-through.

Minimum Qualifications: (Education, Experience, Knowledge, and Skills):

• Bachelor’s degree in mechanical, Electrical or Systems Engineering required.
• PE license preferred.
• 10 years’ experience engaging with AEC firms or similar experience.
• Direct experience producing or reviewing engineering designs.
• Demonstrated understanding of how Basis of Design documents, drawings and specifications are created.
• Demonstrated understanding of schematic designs, EOR responsibilities and how risk is evaluated and mitigated in design decisions.
• Prior experience in either a consulting engineering firm or EPC / design build team or OEM for distributed energy resource products/services.
• Ability to discuss system architecture and alternatives, performance tradeoffs, failure modes and operational risk, codes, standards, and compliance paths and is comfortable challenging legacy designs without appearing reckless.
• Proven experience supporting sales by creating technical justification for sole source, pre-empting substitution risk and supporting pre-bid clarifications.
• Excellent communication, problem-solving, customer focus, independence, adaptability, and a willingness to travel extensively.
• Deep knowledge of distributed energy resource solutions and their value to utilities and their C&I customers.
• Ability to translate PowerSecure’s solution value proposition in an easily understandable benefit to our customers and those defining solutions for our customers.
• Possess a strong orientation towards understanding client needs, building relationships, and ensuring satisfaction.
• Ability to explain complex technical concepts clearly to both technical and non-technical audiences, both verbally and in writing.
• Ability to collaborate effectively with sales teams, internal engineering, and customers to achieve goals.
• Strong interpersonal skills – empathy, patience, conflict resolution, and relationship-building abilities.

Job Duties and Responsibilities:

• AEC Engagement & Specification Influence
  • Develop a target company list of strategic AEC firms and design-build contractors in collaboration with sales leadership.
  • Drive early engagement to position PowerSecure solutions as the basis of design in our priority market segments (data centers, healthcare, retailers, e-logistics and federal government)
  • Proactively work to establish or change basis of design to specify PowerSecure’s products, solutions, and services.
  • Develop and maintain relationships with design engineers, specifiers, principals, and technical decision-makers.
  • Position PowerSecure products, solutions and/or services as a preferred or sole-source solution where those opportunities are viable.
• Technical Advisory & Design Support
  • Provide technical consultation during concept, schematic, and detailed design phases.
  • Assist AEC firms with:
    • System selection and sizing
    • Performance modeling and trade-off analysis
    • Code compliance and standards interpretation
    • Value engineering alternatives aligned with project goals
  • Review drawings, specifications, and submittals to ensure alignment with company offerings.
• Basis of Design & Standards Development
  • Work with engineering firms to incorporate PowerSecure products,
    solutions and/or services into master specifications and replace competitor or legacy technologies in firm basis of design standards.
  • Track AEC firm-level standards and manage long-term conversion strategies.
• Internal Coordination
  • Collaborate with sales, product management, and applications engineering teams to align technical positioning with commercial strategy.
  • Support sales teams by creating technical justifications for sole-source or preferred specifications and assisting with pre-bid and pre-award technical clarifications.
  • Provide market feedback to inform product roadmap and messaging.                                                                                                                                                                 

Working Conditions:

•  This position is remote.
• Frequent travel may be required for training or meetings.
• Must be able to work flexible hours to accommodate different time zones (Central/Eastern/Mountain/Pacific), if necessary.
• Be flexible for after-hours tasks, as needed.
                                                                                                                               

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign duties and responsibilities at any time, based on business needs.

PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.