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Work From Home It Support Jobs in Raleigh, NC (NOW HIRING)

WORK FROM HOME

Cary, NC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ... Ability to work from home with a hard-wired Ethernet connection (cable not provided). * PC, two ...

New

Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ... Ability to work from home with a hard-wired Ethernet connection (cable not provided). * PC, two ...

New

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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Work From Home It Support information

See Raleigh, NC salary details

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$15

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How much do work from home it support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for work from home it support in Raleigh, NC is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Work From Home It Support vs Help Desk Technician?

AspectWork From Home It SupportHelp Desk Technician
CredentialsCompTIA A+, Network+ or similar certificationsCompTIA A+, HDI Support Center Analyst, or similar certifications
Work EnvironmentRemote, home-based setup with remote troubleshooting toolsTypically on-site or remote, assisting end-users directly
Employer & Industry UsageIT support companies, tech departments, remote service providersCorporate IT departments, service providers, tech support centers
Search & Comparison IntentLooking for remote IT support roles with troubleshooting skillsSeeking help desk roles, often on-site or hybrid

Work From Home It Support focuses on remote troubleshooting and technical assistance, often requiring specific certifications and a home office setup. Help Desk Technicians may work on-site or remotely, providing user support within organizations. Both roles share similar certifications but differ mainly in work environment and job scope.

What are the main challenges faced by IT Support professionals working from home, and how can they be addressed?

One of the main challenges for IT Support professionals working remotely is effective communication with both users and team members, as troubleshooting often relies on clear, real-time exchanges. Additionally, managing security protocols and accessing internal systems securely from a home environment can be complex. To address these challenges, many organizations provide robust collaboration tools, VPN access, and regular training on security best practices. Building strong documentation habits and staying proactive in updates also help streamline support operations and maintain team cohesion.

What is a Work From Home IT Support job?

A Work From Home IT Support job involves providing technical assistance and troubleshooting services to clients or employees remotely. This typically includes resolving issues related to software, hardware, networks, and other IT systems via phone, email, or chat. Professionals in this role use remote access tools to diagnose and fix problems, guide users through solutions, and ensure systems are running smoothly. The position allows IT specialists to perform their duties without needing to be physically present in the office.

What are the key skills and qualifications needed to thrive as a Work From Home IT Support specialist, and why are they important?

To thrive as a Work From Home IT Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, networking basics, and often a relevant certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and communication platforms is typically required. Strong problem-solving abilities, patience, and clear written and verbal communication skills help you support users effectively from a distance. These skills and qualities are crucial for quickly resolving technical issues, maintaining productivity, and ensuring user satisfaction in a remote work environment.
What are popular job titles related to Work From Home It Support jobs in Raleigh, NC? For Work From Home It Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Work From Home It Support jobs in Raleigh, NC look for? The top searched job categories for Work From Home It Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Work From Home It Support jobs? Cities near Raleigh, NC with the most Work From Home It Support job openings:
Infographic showing various Work From Home It Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $33,168 per year, or $15.9 per hour.

WORK FROM HOME

The Jernigan Agency

Cary, NC • On-site, Remote

$300 - $500/wk

Part-time

Posted 6 days ago


Job description

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products. Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help. You must be a US citizen to qualify for this position. SCHEDULE AN INTERVIEW TODAY!
As this is a commission based income, there is no cap on your earnings. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.
The candidate we are looking for is disciplined, honest, confident, and passionate about helping people achieve their financial goals. Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process.
Sales Job Description:
  • Call on our lead prospects to set up appointments.
  • Help each client to review their options and apply for that coverage.
  • See the application through the underwriting process and get our clients covered.

Requirements for Sales Position:
  • Must be licensed in life products or willing to get licensed.
  • Must have a computer and phone to service the clients.
  • This is all online so internet connection is a must.
  • We provide all of the training.
  • We have warm leads available who have contacted us first. No COLD calling.
  • Must be a US citizen.

We provide:
  • Training
  • Mentorship
  • Lead system for getting in front of clients

If you are interested in learning more about working with us, please SCHEDULE AN INTERVIEW TODAY!