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Remote Entry Level Desktop Support Jobs in Raleigh, NC

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

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Remote Entry Level Desktop Support information

See Raleigh, NC salary details

$9

$26

$44

How much do remote entry level desktop support jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for remote entry level desktop support in Raleigh, NC is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $29.90 per hour, depending on experience, location, and employer.

What is the difference between Remote Entry Level Desktop Support vs Remote Help Desk Technician?

AspectRemote Entry Level Desktop SupportRemote Help Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentSupporting desktops, laptops, peripheralsHandling user issues via phone, email, chat
Industry UsageIT support, tech companies, MSPsIT service providers, corporate IT departments

Remote Entry Level Desktop Support and Remote Help Desk Technician roles often overlap, but Desktop Support focuses more on hardware and software troubleshooting directly on user devices, while Help Desk roles emphasize remote user support and issue resolution. Both require similar certifications and are common in IT support environments, making them closely related entry-level positions in the tech industry.

What are popular job titles related to Remote Entry Level Desktop Support jobs in Raleigh, NC? For Remote Entry Level Desktop Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Entry Level Desktop Support jobs in Raleigh, NC look for? The top searched job categories for Remote Entry Level Desktop Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Entry Level Desktop Support jobs? Cities near Raleigh, NC with the most Remote Entry Level Desktop Support job openings:
Infographic showing various Remote Entry Level Desktop Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,583 per year, or $26.2 per hour.
Virtual Desktop Infrastructure Operator, Citrix

Virtual Desktop Infrastructure Operator, Citrix

Next Step Systems

Durham, NC • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago


Job description

Virtual Desktop Infrastructure Operator, Citrix, Durham, NC
We are looking for a Virtual Desktop Infrastructure Operator, Citrix candidate to join the team. This position is Hybrid Remote/Onsite with at least 1 day per week onsite in the Durham, NC office location.
Responsibilities:
- The Virtual Desktop Infrastructure Operator will perform Level 3 Support for the Citrix and NetScaler environment.
- The VDI Operator will assist with day to day support activities.
- The Virtual Desktop Infrastructure Operator will manage Server and Desktop images for Citrix.
- The VDI Operator will coordinate infrastructure maintenance activities (Patching, Maintenance, etc.).
Qualifications:
- Native English (other languages will be valuable).
- Strong knowledge with following technologies: Citrix XenApp and Citrix XenDesktop 7 x, PVS, MCS, UPM, Active Directory, VmWare.
- Proactive person with initiative and focused on the customer.
- Mandatory to live in Durham, NC or nearby.
Benefits:
- Joining a consolidated team, with great experience and knowledge.
- Wide opportunities for promotion in the company.
- Excellent work environment and very collaborative.
- Flexible schedule.
- Fully remote work.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Durham NC Jobs, Virtual Desktop Infrastructure Operator, Citrix XenApp, XenDesktop, VmWare, NetScaler, Servers, Desktops, PVS, MCS, UPM, Active Directory, Support, VDI, North Carolina Recruiters, Information Technology Jobs, IT Jobs, North Carolina Recruiting
Looking to hire a Virtual Desktop Infrastructure Operator in Durham, NC or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Virtual Desktop Infrastructure Operators for jobs Durham, North Carolina and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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