Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop, VNC * Hands on experience removing viruses and spyware using various tools (Windows) Identifies ...
Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop, VNC * Hands on experience removing viruses and spyware using various tools (Windows) Identifies ...
Desktop Support Associate
Columbus, OH · On-site
$80K - $95K/yr
Provide in-person and remote support; handle complex issues and escalations, including executive/VIP support when needed * Hardware & Software Ownership: Install, configure, and upgrade desktops ...
Desktop Support Associate
Columbus, OH · On-site
$80K - $95K/yr
Provide in-person and remote support; handle complex issues and escalations, including executive/VIP support when needed * Hardware & Software Ownership: Install, configure, and upgrade desktops ...
Desktop Support Sr Analyst
$22.25 - $30/hr
Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ... Desktop Management-Desktop Administration * White Glove/VIP support experience * Must have a proven ...
Desktop Support Sr Analyst
$22.25 - $30/hr
Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ... Desktop Management-Desktop Administration * White Glove/VIP support experience * Must have a proven ...
Desktop Support Sr Analyst
Pataskala, OH · On-site
$22.25 - $30/hr
Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ... Desktop Management-Desktop Administration * White Glove/VIP support experience * Must have a proven ...
Desktop Support Sr Analyst
Pataskala, OH · On-site
$22.25 - $30/hr
Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ... Desktop Management-Desktop Administration * White Glove/VIP support experience * Must have a proven ...
Desktop Support Sr Analyst
$22.25 - $30/hr
Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ... Desktop Management-Desktop Administration * White Glove/VIP support experience * Must have a proven ...
Desktop Support Sr Analyst
$22.25 - $30/hr
Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ... Desktop Management-Desktop Administration * White Glove/VIP support experience * Must have a proven ...
Lead Desktop Administrator
New Albany, OH · On-site
Take inbound Desktop support calls resolving customer issues timely and effectively as needed ... Ability to create training documentation and train in a formal in person or remote setting * High ...
Lead Desktop Administrator
New Albany, OH · On-site
Take inbound Desktop support calls resolving customer issues timely and effectively as needed ... Ability to create training documentation and train in a formal in person or remote setting * High ...
Lead Desktop Administrator
New Albany, OH · On-site
Take inbound Desktop support calls resolving customer issues timely and effectively as needed ... Ability to create training documentation and train in a formal in person or remote setting * High ...
Lead Desktop Administrator
New Albany, OH · On-site
Take inbound Desktop support calls resolving customer issues timely and effectively as needed ... Ability to create training documentation and train in a formal in person or remote setting * High ...
Explorer, Netscape, Firefox) o VPN and remote dial-in users o Support for laptop, desktops, and printers o PDA and blackberry support o Others: Adobe Acrobat and other common desktop applications ...
Explorer, Netscape, Firefox) o VPN and remote dial-in users o Support for laptop, desktops, and printers o PDA and blackberry support o Others: Adobe Acrobat and other common desktop applications ...
Help Desk Analyst 2/HDA2 (39574)
$19.75 - $27/hr
Client is looking for an individual that can provide Desktop Support functions at the Department of ... site or remote simulation and/or re-creation of the user's problem; -Documents steps taken to ...
Help Desk Analyst 2/HDA2 (39574)
$19.75 - $27/hr
Client is looking for an individual that can provide Desktop Support functions at the Department of ... site or remote simulation and/or re-creation of the user's problem; -Documents steps taken to ...
Nexthink Engineer
Columbus, OH · On-site
$95K - $100K/yr
... Remote Actions and Digital Experience. • Proficient in NQL. • Ability to collect, analyze and ... Desktop Support • Experience in Intune, AD • Experience in Application Monitoring • ...
Nexthink Engineer
Columbus, OH · On-site
$95K - $100K/yr
... Remote Actions and Digital Experience. • Proficient in NQL. • Ability to collect, analyze and ... Desktop Support • Experience in Intune, AD • Experience in Application Monitoring • ...
Help Desk Analyst - Columbus, OH
Columbus, OH · On-site
$19.75 - $27/hr
... remote access, and internal applications. • Customer service state of mind, with the possibility ... desktop support • Basic understanding of the operations of the Active Directory. • Basic ...
Help Desk Analyst - Columbus, OH
Columbus, OH · On-site
$19.75 - $27/hr
... remote access, and internal applications. • Customer service state of mind, with the possibility ... desktop support • Basic understanding of the operations of the Active Directory. • Basic ...
IT Site Operations Lead
Columbus, OH · On-site
The person will also supervise the troubleshooting of technical problems (in person, by remote ... Experience in leading a team of support or IT technicians involving hardware, AV, and desktop ...
IT Site Operations Lead
Columbus, OH · On-site
The person will also supervise the troubleshooting of technical problems (in person, by remote ... Experience in leading a team of support or IT technicians involving hardware, AV, and desktop ...
Accountant - Entry Level
Columbus, OH · Remote
$60K - $80K/yr
... remote facilities * Assist with Sarbanes-Oxley (SOX) compliance and quarterly reviews * Support the ... entry level
Quick apply
Accountant - Entry Level
Columbus, OH · Remote
$60K - $80K/yr
... remote facilities * Assist with Sarbanes-Oxley (SOX) compliance and quarterly reviews * Support the ... entry level
Entry-Level IT Support Associate
Lewis Center, OH · On-site
$32K - $37K/yr
The entry-level IT Support Associate, in our Columbus / Dublin, OH data center, will join the ... Handle client tickets and questions, daily shift walks, routine audits, remote hands requests, etc ...
Quick apply
Entry-Level IT Support Associate
Lewis Center, OH · On-site
$32K - $37K/yr
The entry-level IT Support Associate, in our Columbus / Dublin, OH data center, will join the ... Handle client tickets and questions, daily shift walks, routine audits, remote hands requests, etc ...
Entry-Level IT Support Associate
Lewis Center, OH · On-site
$32K - $37K/yr
The entry-level IT Support Associate,in our Columbus / Dublin, OH data center, will join the ... Handle client tickets and questions, daily shift walks, routine audits, remote hands requests, etc ...
Entry-Level IT Support Associate
Lewis Center, OH · On-site
$32K - $37K/yr
The entry-level IT Support Associate,in our Columbus / Dublin, OH data center, will join the ... Handle client tickets and questions, daily shift walks, routine audits, remote hands requests, etc ...
Entry-Level IT Support Associate (B)
Dublin, OH · On-site
$16 - $20.75/hr
Expedient is hiring for an entry-level IT Support Associate position in their Dublin data center ... Responsibilities : • Handle Tier 1 tickets, daily shift walks, routine audits, remote hands ...
Entry-Level IT Support Associate (B)
Dublin, OH · On-site
$16 - $20.75/hr
Expedient is hiring for an entry-level IT Support Associate position in their Dublin data center ... Responsibilities : • Handle Tier 1 tickets, daily shift walks, routine audits, remote hands ...
Entry-Level IT Support Associate Overnight (F)
Upper Arlington, OH · On-site
$32K - $40K/yr
The entry-level IT Support Associate, in our Upper Arlington / Columbus, OH data center, will ... Handle client tickets and questions, daily shift walks, routine audits, remote hands requests, etc ...
Quick apply
Entry-Level IT Support Associate Overnight (F)
Upper Arlington, OH · On-site
$32K - $40K/yr
The entry-level IT Support Associate, in our Upper Arlington / Columbus, OH data center, will ... Handle client tickets and questions, daily shift walks, routine audits, remote hands requests, etc ...
Entry-Level IT Support Associate Overnight (F)
Upper Arlington, OH · On-site
$32K - $40K/yr
The entry-level IT Support Associate,in our Upper Arlington / Columbus, OH data center, will join ... Handle client tickets and questions, daily shift walks, routine audits, remote hands requests, etc ...
Entry-Level IT Support Associate Overnight (F)
Upper Arlington, OH · On-site
$32K - $40K/yr
The entry-level IT Support Associate,in our Upper Arlington / Columbus, OH data center, will join ... Handle client tickets and questions, daily shift walks, routine audits, remote hands requests, etc ...
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Business Sales Associates - ENTRY LEVEL
Columbus, OH · On-site
$40K - $55K/yr
PLEASE NOTE THIS IS NOT A REMOTE POSITION FULL PAID TRAINING BURLETTO is super excited about 2026 ... · Support and coaching from the best · There is no ceiling to what you can earn! · Top ...
Quick apply
Be Seen First
Business Sales Associates - ENTRY LEVEL
Columbus, OH · On-site
$40K - $55K/yr
PLEASE NOTE THIS IS NOT A REMOTE POSITION FULL PAID TRAINING BURLETTO is super excited about 2026 ... · Support and coaching from the best · There is no ceiling to what you can earn! · Top ...
Be Seen First
Business Sales Associates - ENTRY LEVEL
Columbus, OH · On-site
$40K - $55K/yr
PLEASE NOTE THIS IS NOT A REMOTE POSITION FULL PAID TRAINING BURLETTO is super excited about 2026 ... · Support and coaching from the best · There is no ceiling to what you can earn! · Top ...
Quick apply
Be Seen First
Business Sales Associates - ENTRY LEVEL
Columbus, OH · On-site
$40K - $55K/yr
PLEASE NOTE THIS IS NOT A REMOTE POSITION FULL PAID TRAINING BURLETTO is super excited about 2026 ... · Support and coaching from the best · There is no ceiling to what you can earn! · Top ...
Remote Entry Level Desktop Support information
See Columbus, OH salary details
$9.75 - $12.88
4% of jobs
$12.88 - $16
1% of jobs
$16 - $19.12
12% of jobs
$20.19 is the 25th percentile. Wages below this are outliers.
$19.12 - $22.25
23% of jobs
The median wage is $23.73 / hr.
$22.25 - $25.37
20% of jobs
$25.37 - $28.50
14% of jobs
$28.69 is the 75th percentile. Wages above this are outliers.
$28.50 - $31.62
9% of jobs
$31.62 - $34.74
5% of jobs
$34.74 - $37.87
5% of jobs
$37.87 - $40.99
4% of jobs
$40.99 - $44.12
2% of jobs
$9
$26
$44
How much do remote entry level desktop support jobs pay per hour?
What is the difference between Remote Entry Level Desktop Support vs Remote Help Desk Technician?
| Aspect | Remote Entry Level Desktop Support | Remote Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, ITIL Foundation |
| Work Environment | Supporting desktops, laptops, peripherals | Handling user issues via phone, email, chat |
| Industry Usage | IT support, tech companies, MSPs | IT service providers, corporate IT departments |
Remote Entry Level Desktop Support and Remote Help Desk Technician roles often overlap, but Desktop Support focuses more on hardware and software troubleshooting directly on user devices, while Help Desk roles emphasize remote user support and issue resolution. Both require similar certifications and are common in IT support environments, making them closely related entry-level positions in the tech industry.

Contractor
Posted 13 days ago
Job description
Base Skill Set :
- A+ Certification or equivalent experience
- Good working knowledge of Active Directory
- 2+ years' experience providing technical support in a fast paced and constantly changingenvironment up to executive management level.
- Excellent customer service and communicationskills including providing VIP support
- Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7 OS / office 2010 as well as Win 8 andO365
- Advanced knowledge of Microsoft Office suite of applications
- Support of End User for video conferencing units. Support of mobile devices
Duties & Responsibilities:
Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this positionworks collaboratively with the Service Desk for end user break/fix and other support functions.
Duties shall include, but not be limited to:
- Diagnosing and troubleshooting desktop system,printer and operating problems
- Consulting and instructing users on hardware andsoftware questions/issues
- Collaborate with other IT Services Data Centerand Network Infrastructure teams
- Install, maintain and upgrade equipment and itsassociated infrastructure
- Runs diagnostic tests to isolate system problemsas well as proactive activities
- Operating Systems Windows, OS-X
- MS Office (Windows and knowledge of Mac)software
- Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
- Hands on experience removing viruses and spyware using various tools (Windows) Identifies, researches, and resolves technical problems including forming an RCA
- Responds to telephone calls, email, service tickets, and dispatched requests for technical support
- Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window
Base Requirements
-
- Excellent written and verbal communication and customer service skills with proven ability towork in fast paced environments
- Commercial experience in an IT support technician role that includes 2 years of technical support experience in a hybrid Windows and MAC environment
- Experience in working with a helpdesk operation,to include Windows and Mac clients
- 2 years' Experience with mobile applications/products including: iPhone, iPad, and Android Platforms Expertise in iPad / iPhone
- Self-starter that is able to collaborate actively withothers in a cross-functional team
- Proven attention to detail and high standards for quality
- Excellent organizational/administrative/technicalskills with agility to re-prioritize as necessary
- Skilled in documenting written troubleshootingsteps and instructions
- Business professional attire
About Sybex Support Services
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