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Remote Application Support Jobs in Cary, NC (NOW HIRING)

Hip eCommerce

General Job Application

Raleigh, NC · On-site +1

We're also a worldwide, fully remote team with a strong employee presence in the United States and ... supports the employee's ability to dedicate their full attention to their job duties during work ...

KEYENCE

Field Application Engineer '27

Raleigh, NC · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

SAS

Sr Application Security Architect

Cary, NC · On-site +1

Senior Application Security Architect- Hybrid in Cary, NC or Glasgow, Scotland or Remote in EST or ... Ensure all applicable security policies and processes are followed to support the organization ...

SAS

Sr Application Security Architect

Cary, NC · On-site +1

Senior Application Security Architect- Hybrid in Cary, NC or Glasgow, Scotland or Remote in EST or ... Ensure all applicable security policies and processes are followed to support the organization ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Cary, NC

Remote Application Support information

See Cary, NC salary details

$28.7K

$149.3K

$190.8K

How much do remote application support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote application support in Cary, NC is $149,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,300.00 and $189,900.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What are the most commonly searched types of Application Support jobs in Cary, NC?

The most popular types of Application Support jobs in Cary, NC are:

What are popular job titles related to Remote Application Support jobs in Cary, NC?

For Remote Application Support jobs in Cary, NC, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Cary, NC look for?

The top searched job categories for Remote Application Support jobs in Cary, NC are:

What cities near Cary, NC are hiring for Remote Application Support jobs?

Cities near Cary, NC with the most Remote Application Support job openings:

Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Cary, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $149,328 per year, or $71.8 per hour.

Mainframes Application Support (Remote)

Sky Solutions LLC.

Raleigh, NC • On-site, Remote

Contractor

Re-posted 20 days ago

Job description

Company Description
  • Everything we do is about empowering people to do the extraordinary - from our clients who are transforming the world to our team who are driving change through technology. It was true when Sky Solutions was founded in 2008, and it's just as true today.

Job Description
  • Role: Mainframes Application Support
  • Location: Raleigh, NC - Remote
  • Duration: FTE/long term
  • Visa - OPEN

Preferred Requirements: Anywhere in the US, but willing to relocate to Raleigh once client offices open up.
Minimum Requirements:
  • 3+ years' experience in in systems support, application development and/or integration
  • 3+ years' experience in the following: z/OS MVS/ISPF, DB2, SQL, JCL, QMF, PL/I
  • Fluent English

Preferred Requirements:
  • Experience developing technical solutions from new business requirements
  • Financial Planning and/or Accounting experience
  • Experience in working with agile teams, experience with JIRA
  • Experience in the following technical areas: IMS, CICS, MVS REXX, VM REXX, OPC, MQ Series, FTP, SCLM

Qualifications
Minimum Requirements:
  • 3+ years' experience in in systems support, application development and/or integration
  • 3+ years' experience in the following: z/OS MVS/ISPF, DB2, SQL, JCL, QMF, PL/I
  • Fluent English

Preferred Requirements:
  • Experience developing technical solutions from new business requirements
  • Financial Planning and/or Accounting experience
  • Experience in working with agile teams, experience with JIRA
  • Experience in the following technical areas: IMS, CICS, MVS REXX, VM REXX, OPC, MQ Series, FTP, SCLM

Additional Information
All your information will be kept confidential according to EEO guidelines.

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