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Remote Application Support Jobs in Cary, NC (NOW HIRING)

AppSec Sales Engineer - East

Raleigh, NC ยท Remote

$57 - $76.25/hr

They provide critical technical support, drive and manage the technology evaluation stage, ensure ... Deliver world-class platform presentations and demos focused on Application Security Testing and ...

Remote Account Executive

Raleigh, NC ยท Remote

$65K - $125K/yr

Build rapport and foster long-term relationships with clients to support retention and growth ... Applicants requiring alternative methods of application or screening should contact a member of our ...

Remote Account Executive

Raleigh, NC ยท Remote

$65K - $125K/yr

Build rapport and foster long-term relationships with clients to support retention and growth ... Applicants requiring alternative methods of application or screening should contact a member of our ...

Remote Customer Service Agent

Chapel Hill, NC ยท Remote

$13.25 - $17.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Apex, NC ยท Remote

$11.75 - $15.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Wake Forest, NC ยท Remote

$13.25 - $17.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Cary, NC ยท Remote

$14.25 - $19.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Durham, NC ยท Remote

$15 - $20/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Raleigh, NC ยท Remote

$15 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Sanford, NC ยท Remote

$13.50 - $18.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Showing results 41-60

Remote Application Support information

See Cary, NC salary details

$28.7K

$149.3K

$190.8K

How much do remote application support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote application support in Cary, NC is $149,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,300.00 and $189,900.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the most commonly searched types of Application Support jobs in Cary, NC?

The most popular types of Application Support jobs in Cary, NC are:

What are popular job titles related to Remote Application Support jobs in Cary, NC?

For Remote Application Support jobs in Cary, NC, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Cary, NC look for?

The top searched job categories for Remote Application Support jobs in Cary, NC are:

What cities near Cary, NC are hiring for Remote Application Support jobs?

Cities near Cary, NC with the most Remote Application Support job openings:

Infographic showing various Remote Application Support job openings in Cary, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $149,328 per year, or $71.8 per hour.

Remote Entry-Level Sales

Fisher Organization

Durham, NC โ€ข Remote

Full-time

Posted 3 days ago

New


Job description

Remote Benefits & Client Support Representative (Entry-Level)

Location: Remote (U.S.)

Schedule: Full-Time | Flexible Hours

About the Opportunity

We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In this role, you'll connect with clients virtually, educate them on available benefits, and provide ongoing support. No previous experience is necessaryโ€”we offer comprehensive training, mentorship, and opportunities to advance into leadership positions.

Ideal Candidate

Excellent communication and interpersonal skills

Self-motivated with a willingness to learn

Positive, professional attitude

Comfortable working independently in a remote environment

Interested in developing leadership skills and growing within the company

Why Join Our Team?

No experience requiredโ€”we train the right people

Opportunities for rapid career growth

Supportive team culture with ongoing mentorship

Meaningful work helping individuals and families understand their benefit options

Apply Today

If you're looking for a flexible remote opportunity with room to grow, we'd love to hear from you. Submit your application today or reach out to learn more and schedule a brief introductory interview.

Requirements

Assist families in understanding and enrolling in eligible programs

Deliver exceptional customer service and build lasting client relationships

Coordinate appointments and maintain accurate client records

Follow a proven system with guidance from experienced mentors

Benefits

100% remote work with a flexible schedule

Continuous mentorship

Weekly coaching, team meetings, and professional development

Career advancement opportunities based on performance

Recognition programs and performance-based bonuses

Must be a resident of the United States to obtain necessary licensures.