Remote Application Support Jobs in Colorado (NOW HIRING)

ABOUT THE ORGANIZATION Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are a committed team of dedicated former military and civilian professionals who believe in providing ethical and quality services to Government customers. Our leadership team is composed primarily of Veterans who are now serving in a corporate environment rather than in uniform. Our customer's missions become our own and we are committed to working as a team to achieve success. Because of the depth and experiences of our corporate leadership, we can assure all our customers that "we will do what we say we can do" and will focus on our customer's missions rather than corporate goals. Our business model is based on a personal commitment from our leaders to maintain contact with our customers to continually and consistently gauge our performance. Yorktown Systems Group was founded on the idea that providing quality and ethical services with a laser focus on our customer's goals is an effective long-term business model. Our mission, therefore, is to help our customers meet their requirements and goals. The contractor will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This provision shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as a part of such employee's essential job functions discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless such disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or is consistent with the contractor's legal duty to furnish information. The Unconventional, LLC is a wholly-owned subsidiary of Yorktown Systems Group, Inc.
Job Title
Digital Integration/Enterprise Application Support Specialist, USAFA
Location
Colorado Springs, CO - Colorado Springs, CO 80903 US (Primary)
Remote Operations Support - Huntsville, AL 35806 US
Job Description
Summary:
Yorktown Systems Group, Inc. (YSG) is seeking a highly qualified Digital Integration/Enterprise Application Support Specialist to provide comprehensive Warfighter Training Support Services at the United States Air Force Academy (USAFA). The purpose of this position is to support the planning, development, execution, management, and evaluation of military training for approximately 4,200 cadets annually during both the academic year and summer training programs. This position will assist the USAFA in delivering a coherent, progressive, and operationally relevant 47-month cumulative military training continuum aligned with Department of the Air Force (DAF) readiness objectives, Joint Force expectations, and USAFA cadet development outcomes.
Specific duties may include, but are not limited to:

• Ensure TUTOR/Moodle workflows support usable, structured, and longitudinal training data capture, reporting, dashboards, and longitudinal visibility.
• In collaboration with team members, provide design, evaluation, data, and digital support that may be performed through local presence, remote support, hybrid, travel-supported engagement, or corporate reach-back based on mission need, talent availability, security/access requirements, and Government-approved coordination.
• Coordinate with the ISD Team, Evaluation Team, WTAs, and TU technical reach-back to maintain alignment among curriculum, assessment tools, data fields, dashboards, exports, and reporting requirements.
• Utilize assessment data, performance observations, AAR inputs, safety findings, instructor feedback, and resource lessons inputs to inform courseware updates, scenario refinements, remediation pathways, instructor preparation, dashboard reporting, and annual program recommendations.
• Ensure TUTOR/Moodle workflows support usable, structured, and longitudinal training data capture.
• Perform configuration, user support, data workflows, reporting, and continuous improvement within the Warfighter Training Integration Solutions (WTIS) environment.

Job Requirements
Required Qualifications:

• Must possess 5 - 8 years' experience with Learning Management Systems (LMS) and application support.
• Bachelor's degree or equivalent certifications Education Technology, Information Systems, Information Technology, Computer Science, Software Engineering, or a related field. Certification(s) with LMS Administration is desired.
• Requires experience Moodle or other configuration coordination, user support, role/access support, routine exports/reporting, usability support, coordination with reach-back, and data workflow troubleshooting.
• Demonstrated experience maintaining large databases and implementing data governance policies.
• Demonstrated experience with enterprise application support, identity management, cloud-based collaboration tools, SQL databases, Microsoft 365 technologies, and instructional technology standards.
• Demonstrated experience maintaining and supporting compliance with DoD cybersecurity and information assurance requirements.

Clearance: Must be able to obtain a SECRET security clearance.
Location: Colorado Springs, CO / Remote
Travel: Sometravel will be required
Security Clearance
Secret (3)
Travel
Some travel may be required
Job Type
Full-Time
Exemption Type
Exempt
Category
Contractors
EEO STATEMENT Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are an Equal Opportunity Employer. No employee or applicant for employment is denied equal opportunity because of race, color, sex, national origin, religion, age, disability, marital status, pregnancy, sexual orientation, gender identity, genetic information, any other non-merit-based factor, or other characteristics protected by law. As part of the company's equal employment opportunity policy, Yorktown Systems Group, Inc., and its subsidiaries, will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. The Unconventional, LLC. is a wholly-owned subsidiary of Yorktown Systems Group, Inc.