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Remote Overnight It Support Jobs in Colorado (NOW HIRING)

IT Manager

Denver, CO · Remote

$97K - $119K/yr

Lead, develop, and support a team of IT professionals responsible for employee-facing technology ... Demonstrated experience managing IT for a fully remote or distributed workforce. * Solid ...

MSP Level 3 Technician

Colorado Springs, CO · On-site +1

$95K - $105K/yr

At least 3 years of experience in IT support or related technical roles, with demonstrated ... Flexible working hours and remote work options * Supportive and collaborative work environment This ...

IT Service Desk Specialist

Denver, CO · On-site +1

$60K - $65K/yr

As our IT Service Desk Specialist - US, you'll own day-to-day IT operations and support for our US-based employees. You'll independently evaluate technical needs, administer and improve systems ...

New

IT Systems Engineer

Colorado Springs, CO · On-site +1

$120K - $160K/yr

TS/SCI Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Mid-Level IT Systems ... Collaboration and Support: * Work closely with cross-functional teams, including systems ...

... remote environment. Required Qualifications • Proven Service Desk or IT Support experience. • Strong background in phone-based technical support. • Experience with ServiceNow or similar ...

Senior IT Auditor

Denver, CO · On-site +1

$96K - $127K/yr

Formulate meaningful, well-supported audit conclusions and provide practical recommendations for ... Proven commitment to continuous learning, ability to work as part of a team using remote ...

Senior IT Portfolio & Governance Lead

Denver, CO · On-site +1

$134K - $135K/yr

The Senior IT Portfolio & Governance Lead supports the execution and continuous improvement of ... Remote position located in the USA. At Cepheid, our vision is to be the leading provider of ...

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Remote Overnight It Support information

What is a remote overnight IT support specialist?

A Remote Overnight IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees during nighttime hours, typically from a remote location. Their duties include monitoring systems, resolving IT issues, responding to support tickets, and ensuring the continuous operation of technology infrastructure outside of traditional business hours. This role is crucial for organizations that operate 24/7 or have users in multiple time zones, as it helps maintain productivity and minimize downtime.

What are the key skills and qualifications needed to thrive as a remote overnight IT support specialist?

To excel as a Remote Overnight IT Support specialist, you need strong troubleshooting skills, a solid understanding of networking and operating systems, and typically at least an associate degree in IT or relevant certifications like CompTIA A+ or Microsoft Certified solutions. Familiarity with remote desktop tools, ticketing systems (such as ServiceNow or Jira), and monitoring software is essential for effective issue resolution. Excellent communication, problem-solving abilities, and the capacity to work independently during non-standard hours are crucial soft skills. These competencies ensure timely technical support, minimize downtime, and maintain organizational productivity around the clock.

What are some common challenges faced by remote overnight IT support professionals, and how can they prepare for them?

Remote Overnight IT Support professionals often encounter unique challenges such as limited access to on-site resources, working independently during off-hours, and handling urgent technical issues without immediate in-person collaboration. To prepare, it's important to develop strong problem-solving skills, be comfortable with remote communication tools, and maintain a proactive approach to learning about the company’s systems. Staying organized and establishing a clear escalation process with daytime teams can also help ensure smooth operations and effective issue resolution.

What is the difference between Remote Overnight It Support vs Remote Help Desk Technician?

AspectRemote Overnight It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentNight shifts, remote support for critical issuesDay shifts, remote support for general user issues
Industry UsageIT support, network troubleshooting, system maintenanceCustomer support, troubleshooting, user assistance

Remote Overnight It Support and Remote Help Desk Technician roles share certifications like CompTIA A+ but differ mainly in work hours and focus. Overnight support handles critical issues during night shifts, while Help Desk Technicians typically work during the day assisting users with common problems. Both roles are essential in IT support but serve different operational needs.

What are popular job titles related to Remote Overnight It Support jobs in Colorado?

For Remote Overnight It Support jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Remote Overnight It Support jobs in Colorado look for?

The top searched job categories for Remote Overnight It Support jobs in Colorado are:

What cities in Colorado are hiring for Remote Overnight It Support jobs?

Cities in Colorado with the most Remote Overnight It Support job openings:

Infographic showing various Remote Overnight It Support job openings in Colorado as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Remote job distribution.

Information Technology (IT) Support Specialist

University of Colorado Boulder

Boulder, CO • On-site, Remote

$62K - $70K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 3 days ago

New


Key responsibilities

  • Support the implementation and maintenance of technology solutions to improve workflows and operational efficiency within OCG.

  • Coordinate technology-related projects by tracking timelines, communicating progress, and maintaining documentation.

  • Provide training and create documentation for technology tools used by OCG staff.


University Of Colorado Boulder rating

8.2

Company rating: 8.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

151st of 630 rated colleges and universities


Job description

Requisition Number:

74606

Location:

Boulder, Colorado

City

Boulder

State

Colorado

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date:

08-Sep-2026

Date Posted:

01-Sep-2026
Close All
Job Summary

The Office of Contracts and Grants (OCG) within the Research & Innovation Office (RIO) seeks an Information Technology (IT) Specialist to support OCG through the effective use of automation and technology solutions.

This position serves as the bridge between OCG staff and technology solutions. The incumbent will work closely with OCG staff, leadership, campus partners, and IT staff to find opportunities to streamline workflows, reduce manual effort, create transparency, and increase operational efficiency. The position reports to the Associate Director, Organizational Effectiveness in OCG and RIO, and is part of the Organizational Effectiveness Team.

The position will evaluate, implement, and maintain new technologies, including workflow tools, automation platforms, sponsored project management solutions, reporting dashboards, document management systems, and artificial intelligence-enabled tools.

This position will also coordinate technology-related projects, helping define requirements, manage implementation timelines, document decisions, communicate progress to partners, identify risks, and support successful adoption of new tools and processes.

The successful candidate will combine technical skills with strong customer service and business process analysis capabilities to help modernize OCG processes and improve the experience of faculty, staff, and campus partners.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
Who We Are

The mission of the Office of Contracts and Grants (OCG) is to help CU Boulder faculty, staff, and students obtain and manage external funding for sponsored projects throughout the lifecycle of an award.

The Office of Contracts and Grants (OCG) is the University of Colorado Boulder's Authorized Organizational Representative (AOR) and is the Office of Record for the administration of sponsored projects for the CU Boulder campus. As the authorized representative, OCG submits proposals, and negotiates and accepts sponsored research and service agreements, non-disclosure agreements and material transfer agreements on behalf of the Board of Regents.

What Your Key Responsibilities Will Be

Automation and Workflow Development

  • Identify OCG process challenges and improvement opportunities.
  • Translate business needs into technical solutions.
  • Recommend technology solutions that improve sponsored project administration, efficiency, transparency, and service.
  • Develop and maintain automation to reduce repetitive administrative work.
  • Support configuration and implementation of electronic workflows, notifications, routing processes, dashboards, and user-facing tools.
  • Assist with system integrations and data exchange between campus applications.
  • Test, evaluate, and support implementation of new technology solutions, including AI, to improve OCG operations and researcher support.
  • Assist in evaluating user experience and finding opportunities to simplify interactions with OCG technology solutions.

Technology Project Coordination

  • Coordinate technology initiatives supporting OCG staff.
  • Track project timelines, tasks, progress of work, risks, and dependencies.
  • Communicate project progress and implementation updates to partners.
  • Maintain project documentation, meeting notes, action items, and implementation plans.
  • Assist in ensuring projects meet business objectives and user needs.

Training and Documentation

  • Coordinate documentation and training materials.
  • Provide individual and group training on technology tools.
  • Serve as a resource to OCG staff regarding system functionality and standard processes.
What You Should Know
  • This position will be either remote or hybrid depending on the candidate's needs.
  • This position is fully funded through 1 year, with a second year dependent on funding.
  • We are unable to offer visa sponsorship for this position.
What We Can Offer
  • The annual salary range is $62,400 - $70,000.
Benefits

At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.

Be Statements
Be ambitious. Be inspired. Be Boulder.
What We Require
  • Bachelor's degree in information technology, Computer Science, Information Systems, Business Analytics, Public Administration, or related fields.
  • An equivalent combination of education and experience may substitute.
What You Will Need
  • Ability to translate operational needs into practical technology solutions.
  • Ability to analyze business processes and find opportunities for streamlining processes and automating repetitive administrative processes.
  • Strong analytical and problem-solving skills.
  • Ability to communicate effectively with technical and non-technical audiences.
  • Strong customer service orientation and ability to build relationships with internal and external partners.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to balance multiple concurrent projects and timelines.
  • Ability to work independently while collaborating effectively within a team environment.
  • Familiarity with workflow technologies.
  • Understanding of data governance, security, and confidentiality principles.
  • Ability to produce clear and concise documentation.
  • Knowledge of Microsoft 365 applications and collaboration tools.
  • Ability to learn new technologies quickly.
What We Would Like You to Have
  • Experience working with InfoEd or similar electronic research administration, award management, workflow, or compliance systems.
  • One year of professional experience supporting business applications, data systems, process improvement initiatives, or technology solutions.
  • Experience gathering user requirements and translating them into functional system requirements.
  • Experience supporting implementation or administration of enterprise business applications.
  • Experience with workflow automation platforms such as Microsoft Power Automate, Power Apps, SharePoint, ServiceNow, Smartsheet, or similar tools.
  • Experience gathering business requirements and documenting business processes.
  • Experience supporting electronic document management or contract management systems (such as Colligo).
  • Experience supporting administrative or business operations in a higher education, research, government, or professional services environment.
  • Experience working with databases and writing basic SQL queries.
  • Experience supporting users through training, documentation, and technical assistance.
  • Familiarity with artificial intelligence tools and their practical application to administrative workflows.
Special Instructions

To apply, please submit the following materials:

  1. A current resume.
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by September 8, 2026 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.


In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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