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Remote Application Support Jobs in Colorado (NOW HIRING)

Ardent Mills

IT QA Engineer (Remote)

Denver, CO · On-site +1

Members of our tech-savvy, solutions focused and talented Application Support team, work with every role of our business to provide the technology used to nourish millions of people. We are ...

ConnexPay

Enterprise Support Engineer II

Denver, CO · Remote

Remote - U.S.-Based | Atlanta, GA | Dallas, TX Job Type : Full-Time Reports To : VP of IT ... enterprise application issues while also serving as a resource and mentor to Level I support ...

New

Ball

Mgr, Automation and Support Systems

Westminster, CO · On-site +1

$98K - $141K/yr

Remote work available if based outside of Colorado. When submitting your application to Ball, we ... supporting documents (e.g., transcripts, certificates). * Legal authorization to work in the U.S.

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Showing results 21-40

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Colorado

Remote Application Support information

See Colorado salary details

$32.6K

$169.5K

$216.6K

How much do remote application support jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote application support in Colorado is $169,493.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,400.00 and $215,600.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What are the most commonly searched types of Application Support jobs in Colorado?

The most popular types of Application Support jobs in Colorado are:

What are popular job titles related to Remote Application Support jobs in Colorado?

For Remote Application Support jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Colorado look for?

The top searched job categories for Remote Application Support jobs in Colorado are:

What cities in Colorado are hiring for Remote Application Support jobs?

Cities in Colorado with the most Remote Application Support job openings:

Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $169,493 per year, or $81.5 per hour.

JIRA Systems Administrator

Colorado Springs, CO • Remote

Abacus Technology
Software Development • 501 - 1,000 employees
Learn more about Abacus Technologyexternal

$90K - $104K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Abacus Technology is seeking a JIRA Systems Administrator to provide technical support for JIRA and Confluence environments under the Technical Advisory and Assistance Services (TAAS) program at Peterson AFB.  This is a full-time position.


  • Administer, configure, and maintain JIRA and Confluence environments to support mission-critical programs and cross-functional teams.
  • Build and customize JIRA projects, workflows, issue types, screens, field configurations, permission schemes, notification schemes, and automation rules to meet organizational and program requirements.
  • Develop and maintain Confluence spaces, page templates, knowledge bases, documentation standards, and collaboration workflows to improve information sharing and knowledge management.
  • Implement and manage user access, security groups, roles, and permissions within JIRA and Confluence while ensuring compliance with DoD cybersecurity policies and organizational governance.
  • Create and maintain custom dashboards, filters, reports, and metrics that provide leadership with visibility into project performance, workload, and operational readiness.
  • Support integrations between JIRA, Confluence, SharePoint, and other enterprise tools to streamline collaboration, documentation, and workflow automation.
  • Provide technical support to end users, troubleshoot application issues, resolve configuration problems, and deliver user training and best practices for JIRA and Confluence.
  • Collaborate with program managers, product owners, and technical teams to gather requirements and implement scalable JIRA and Confluence solutions that support Agile software development and enterprise collaboration.
  • Ensure platform configurations adhere to information assurance, cybersecurity, and data management requirements while supporting continuous process improvement initiatives.
  • Prepare technical implementation plans, migration strategies, and change management documentation for new capabilities, enhancements, and enterprise deployments.

5+ years experience in systems administration including strong experience with JIRA administration.  Bachelor’s degree in a related field.  Additional years of experience may be substituted for degree requirements.  Must be Security+ certified.  Able to build JIRA/Confluence instances from the ground up.  Must have expertise in JIRA and Confluence to go beyond the basic features and tailor the application to organizational needs.  Experience with DoD systems.  Experience with MS Server operating systems, VMWare, and backup and SAN solutions a plus.  Experience in a Scrum Master or Agile Coach role a plus.  Experience providing application support for COTS and proprietary applications.  Experience supporting both the client and server-side for enterprise systems.  Must be customer service oriented and able to demonstrate strong communication skills and problem-solving abilities.  Must be a US citizen and hold a current Secret clearance.

The projected compensation range for this position is $90,100-$104,500. There are multiple factors that can impact a final salary, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (if remote or different from the stated location for this position), education and certifications as well as Federal Government Contract Labor categories. In addition, Abacus Technology offers a benefits package that includes: Health and Dental Insurance; 401(k) and Matching; Life Insurance; Short- and Long-Term Disability; Paid Time Off; Paid Holidays; and Professional Membership, Technical Training, Certification, and Education Assistance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled

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