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Remote Aetna Customer Service Representative Jobs

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Santa Clara, CA, United States Job Openings Customer Service Representative- Remote Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Wilmington, NC, United States Job Openings Customer Service Representative- Remote Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Philadelphia, PA, United States Job Openings Customer Service Representative- Remote Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Miramar, FL, United States Job Openings Customer Service Representative- Remote Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote McAllen, TX, United States Job Openings Customer Service Representative- Remote Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote San Antonio, Texas, United States Job Openings Customer Service Representative- Remote About the Job Important: You will receive an email within the next 2 ...

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Tennessee City, Tennessee, United States Job Openings Customer Service Representative- Remote Important: You Will Receive An Email Within Next 2 Minutes After ...

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Los Angeles, California, United States Job Openings Customer Service Representative- Remote About the Job Important: You will receive an email within the next ...

Remote Customer Service Representative

$16.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This ...

Remote Customer Service Representative

$16.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This ...

Remote Customer Service Representative

$16.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This ...

Remote Customer Service Representative

Charleston, SC · Remote

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative 100% Remote | 3-Month Contract Are you passionate about helping customers and delivering exceptional service? We are seeking customer-focused professionals to join a ...

New

Remote Customer Service Representative

Charleston, SC · Remote

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative 100% Remote | 3-Month Contract Are you passionate about helping customers and delivering exceptional service? We are seeking customer-focused professionals to join a ...

New

Remote Customer Service Representative

Boston, MA · Remote

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative 100% Remote | 3-Month Contract Are you passionate about helping customers and delivering exceptional service? We are seeking customer-focused professionals to join a ...

Showing results 41-60

Remote Aetna Customer Service Representative information

See salary details

$9

$18

$26

How much do remote aetna customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote aetna customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Remote Aetna Customer Service Representative?

Remote Aetna Customer Service Representatives are professionals who work from home to assist Aetna health insurance members with their questions and concerns. They handle tasks such as answering inquiries about benefits, resolving billing issues, processing claims, and providing information about coverage. These representatives use phone, email, and chat to communicate with customers, offering support and guidance on a variety of health insurance topics. Working remotely allows them to provide these services without being physically present in an office.

What are the key skills and qualifications needed to thrive as a Remote Aetna Customer Service Representative, and why are they important?

To thrive as a Remote Aetna Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and Aetna’s healthcare products is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These competencies ensure efficient resolution of customer inquiries, high satisfaction, and compliance with healthcare regulations.

How does a Remote Aetna Customer Service Representative typically collaborate with team members and supervisors while working from home?

As a Remote Aetna Customer Service Representative, you will frequently interact with your team and supervisors through digital channels such as chat platforms, video meetings, and regular email updates. Scheduled team huddles, ongoing training sessions, and one-on-one coaching calls are common to ensure alignment and support. This virtual environment fosters communication, provides timely feedback, and helps representatives stay connected to company goals and resources. You’ll also have access to knowledge bases and escalation channels to collaborate on complex customer inquiries.

What is the difference between Remote Aetna Customer Service Representative vs Remote UnitedHealth Group Customer Service Representative?

AspectRemote Aetna Customer Service RepresentativeRemote UnitedHealth Group Customer Service Representative
Required CredentialsHigh school diploma or equivalent; health insurance knowledge preferredHigh school diploma or equivalent; healthcare industry familiarity
Work EnvironmentRemote, home-based call centerRemote, home-based call center
Employer & Industry UsageAetna, health insuranceUnitedHealth Group, health insurance and healthcare services
Common Search & ComparisonYesYes

The main difference between a Remote Aetna Customer Service Representative and a Remote UnitedHealth Group Customer Service Representative lies in the employer and specific healthcare focus. Both roles require similar credentials and work environments, primarily involving remote customer support in the health insurance industry. Candidates should review each company's specific training and benefits to determine the best fit.

More about Remote Aetna Customer Service Representative jobs

What cities are hiring for Remote Aetna Customer Service Representative jobs?

Cities with the most Remote Aetna Customer Service Representative job openings:

What are the most commonly searched types of Aetna Customer Service Representative jobs?

The most popular types of Aetna Customer Service Representative jobs are:

What states have the most Remote Aetna Customer Service Representative jobs?

States with the most job openings for Remote Aetna Customer Service Representative jobs include:

Infographic showing various Remote Aetna Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (Remote)

Traveling with Tasha

Remote

$16.50 - $22.25/hr

Other

Re-posted 21 days ago


Job description

About the job Customer Service Representative (Remote)
Overview
We are seeking a Remote Customer Service Representative to assist clients with travel-related questions, planning support, and reservation coordination. In this role, you will help individuals and families navigate the travel planning process while providing clear communication and a positive service experience.
The Customer Service Representative acts as a helpful point of contact for clients researching vacations, organizing travel details, and preparing for upcoming trips. Responsibilities may include answering inquiries about destinations, assisting with reservations for hotels, cruises, and vacation packages, and helping ensure travel plans are accurate and well organized.
This remote opportunity offers flexible scheduling and access to professional training resources. It is ideal for individuals who enjoy helping others, solving problems, and delivering thoughtful service while working independently in a supportive environment. Prior travel industry experience is not required, as training and mentorship are provided.
Key Responsibilities
Respond to client inquiries related to travel planning, destinations, and reservations
Assist with coordinating travel arrangements including accommodations, cruises, and vacation packages
Provide clear communication regarding booking details, confirmations, and updates
Maintain accurate client records and reservation information
Research travel options to help clients identify suitable vacation experiences
Support clients before and after travel with questions or itinerary updates
Stay informed on travel trends, destinations, and supplier offerings
Qualifications
Strong communication and customer service skills
Comfortable using online systems and digital communication tools
Highly organized with attention to detail
Ability to work independently in a remote environment
Interest in travel, hospitality, or destination knowledge
Reliable internet connection and remote workspace
What We Offer
Remote work with flexible scheduling
Access to training and professional development resources
Supportive team environment within a growing travel network
Opportunity to develop knowledge in travel planning and customer service
If you enjoy assisting others, staying organized, and helping people prepare for meaningful travel experiences, this role provides an opportunity to build valuable skills while working remotely.