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Remote Aetna Customer Service Representative Jobs in Chicago, IL

Travel by Tilly

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

Liveops

Remote Customer Service Representative

Gary, IN · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Rise25

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.25/hr

Rise25 is looking for a Customer Service Representative to monitor and respond to client emails at ... This position is remote and self-paced. You can work from anywhere with a good Internet connection.

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How much do remote aetna customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote aetna customer service representative in Chicago, IL is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Aetna Customer Service Representative, and why are they important?

To thrive as a Remote Aetna Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and Aetna’s healthcare products is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These competencies ensure efficient resolution of customer inquiries, high satisfaction, and compliance with healthcare regulations.

How does a Remote Aetna Customer Service Representative typically collaborate with team members and supervisors while working from home?

As a Remote Aetna Customer Service Representative, you will frequently interact with your team and supervisors through digital channels such as chat platforms, video meetings, and regular email updates. Scheduled team huddles, ongoing training sessions, and one-on-one coaching calls are common to ensure alignment and support. This virtual environment fosters communication, provides timely feedback, and helps representatives stay connected to company goals and resources. You’ll also have access to knowledge bases and escalation channels to collaborate on complex customer inquiries.

What are Remote Aetna Customer Service Representatives?

Remote Aetna Customer Service Representatives are professionals who work from home to assist Aetna health insurance members with their questions and concerns. They handle tasks such as answering inquiries about benefits, resolving billing issues, processing claims, and providing information about coverage. These representatives use phone, email, and chat to communicate with customers, offering support and guidance on a variety of health insurance topics. Working remotely allows them to provide these services without being physically present in an office.

What is the difference between Remote Aetna Customer Service Representative vs Remote UnitedHealth Group Customer Service Representative?

AspectRemote Aetna Customer Service RepresentativeRemote UnitedHealth Group Customer Service Representative
Required CredentialsHigh school diploma or equivalent; health insurance knowledge preferredHigh school diploma or equivalent; healthcare industry familiarity
Work EnvironmentRemote, home-based call centerRemote, home-based call center
Employer & Industry UsageAetna, health insuranceUnitedHealth Group, health insurance and healthcare services
Common Search & ComparisonYesYes

The main difference between a Remote Aetna Customer Service Representative and a Remote UnitedHealth Group Customer Service Representative lies in the employer and specific healthcare focus. Both roles require similar credentials and work environments, primarily involving remote customer support in the health insurance industry. Candidates should review each company's specific training and benefits to determine the best fit.

What are the most commonly searched types of Aetna Customer Service Representative jobs in Chicago, IL? The most popular types of Aetna Customer Service Representative jobs in Chicago, IL are:
What are popular job titles related to Remote Aetna Customer Service Representative jobs in Chicago, IL? For Remote Aetna Customer Service Representative jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Aetna Customer Service Representative jobs in Chicago, IL look for? The top searched job categories for Remote Aetna Customer Service Representative jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Aetna Customer Service Representative jobs? Cities near Chicago, IL with the most Remote Aetna Customer Service Representative job openings:
Remote Aetna Customer Service Representative jobs near you
Infographic showing various Remote Aetna Customer Service Representative job openings in Chicago, IL as of May 2026, with employment types broken down into 66% Full Time, 13% Part Time, and 21% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,276 per year, or $19.4 per hour.

Customer Service Representative- Remote

Only Data Entry

Chicago, IL • Remote

$16.50 - $22.50/hr

Other

Posted 11 days ago

Job description

Customer Service Representative- Remote

Chicago, Illinois, United States Job Openings Customer Service Representative- Remote

A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.

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