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Remote Account Manager Jobs in Silver Spring, MD

CareLuLu

Account Manager

Washington, DC · On-site +1

As an account manager, you will oversee a portfolio of SMB customers (small medium businesses). You will communicate with child care businesses by phone/email/SMS to provide advice and help them grow ...

APR

Commercial Lines Account Manager

Silver Spring, MD · On-site +1

$75K - $90K/yr

Silver Spring, MD | Hybrid (willing to consider fully remote for the right candidate) Job Overview: The Commercial Lines Account Manager serves a critical role in our organization, managing a diverse ...

APR

Commercial Lines Account Manager

Baltimore, MD · On-site +1

$75K - $90K/yr

Baltimore, MD | Hybrid (willing to consider fully remote for the right candidate) Job Overview: The Commercial Lines Account Manager serves a critical role in our organization, managing a diverse ...

APR

Commercial Lines Account Manager

Waldorf, MD · On-site +1

$75K - $90K/yr

Waldorf, MD | Hybrid (willing to consider fully remote for the right candidate) Job Overview: The Commercial Lines Account Manager serves a critical role in our organization, managing a diverse ...

Moore

Account Manager

Lanham, MD · Remote

Account Managers work closely with senior members of our team, as well as clients and partners, to executeMoore Mediacampaigns with a focus on recruiting monthly donors. Moore is a data-driven ...

Cvent

Account Manager, Digital Events

Tysons, VA · On-site

Your primary responsibility will be managing existing Fortune 2000 client accounts. In this role ... Due to the remote nature of this position, if we learn during the course of our recruitment process ...

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$30.5K

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$109.6K

How much do remote account manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote account manager in Silver Spring, MD is $68,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $81,200.00 per year, depending on experience, location, and employer.

How does a Remote Account Manager maintain strong client relationships without in-person meetings?

Remote Account Managers rely heavily on proactive communication, utilizing video calls, emails, and instant messaging to stay connected with clients. They often set regular check-ins and use collaborative tools to share updates and address concerns in real time. Building trust remotely requires being responsive, transparent, and attentive to client needs, ensuring that despite the distance, clients feel supported and valued. Many remote teams also use customer relationship management (CRM) software to track interactions and follow up on action items, helping maintain a personalized approach.

What Does a Remote Account Manager Do?

A remote account manager oversees client relationships for a brand, production company, or advertising agency. In this virtual position, you may work from home and use a phone, video conferencing, chat, or text to perform your duties. Your primary responsibilities are to work closely with your clients to ensure that their sales and marketing goals are being met. You may set up meetings between advertising directors and your clients, work as an advocate on behalf of your clients’ interests, and provide customer service. Account managers may work with a range of clients at an ad agency or find employment in-house for an organization, such as a video game company or apparel manufacturer.

What are the key skills and qualifications needed to thrive as a Remote Account Manager, and why are they important?

To thrive as a Remote Account Manager, you need a strong background in sales, client relationship management, and a relevant degree such as business or marketing. Familiarity with CRM software (like Salesforce or HubSpot), virtual collaboration tools, and digital communication platforms is typically required. Exceptional communication, self-motivation, and problem-solving skills set top performers apart in this remote role. These skills and qualities ensure effective client management, seamless remote collaboration, and the achievement of sales targets from a distance.

What is the difference between Remote Account Manager vs Remote Customer Success Manager?

AspectRemote Account ManagerRemote Customer Success Manager
CredentialsSales or account management experience, sometimes certifications in CRM toolsCustomer service or success certifications, CRM experience
Work EnvironmentClient-facing, sales-driven, often involves upsellingClient relationship-focused, ensuring customer satisfaction
Employer & Industry UsageSales teams, B2B companies, SaaS providersTech companies, SaaS, subscription services

Both roles involve remote work and client interaction, but the Remote Account Manager focuses on managing sales accounts and revenue growth, while the Remote Customer Success Manager emphasizes maintaining customer satisfaction and retention. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What is a Remote Account Manager?

A Remote Account Manager is a professional responsible for managing client accounts and building customer relationships while working from a location outside the traditional office, often from home. They communicate with clients via phone, email, or video calls, ensuring their needs are met and resolving any issues. Remote Account Managers handle tasks such as client onboarding, upselling products or services, and coordinating with internal teams to deliver solutions. This role requires strong organizational, communication, and problem-solving skills, as well as the ability to work independently.
More about Remote Account Manager jobs
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What cities near Silver Spring, MD are hiring for Remote Account Manager jobs? Cities near Silver Spring, MD with the most Remote Account Manager job openings:
Remote Account Manager jobs near you

Strategic Account Manager

Revolutional, LLC

Mclean, VA • Remote

$150K - $220K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Revolutional delivers advanced technology solutions and mission support to federal agencies across civilian, health, and national security environments. We apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes.

We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy.

Title: Strategic Account Manager – Veterans Affairs

Location: Remote (located in DC area)

Terms: Full-time

Salary Range: $150,000 - $220,000 DOE + commission

Clearance: Qualified candidates must be US citizens and able to obtain a minimum of a Public Trust clearance

Travel: Occasional Travel (up to 25%)

Position Description

Revolutional is seeking a Strategic Account Manager to support the growth of our Veterans Affairs (VA) portfolio. This role is responsible for developing customer relationships, identifying and qualifying new opportunities, shaping future requirements, and expanding the company's presence across the VA enterprise.

The Strategic Account Manager serves as the primary market-facing representative for assigned VA organizations and mission areas. This individual will build customer intimacy, maintain awareness of organizational priorities and emerging initiatives, and help position the company to pursue opportunities aligned with strategic growth objectives.

The ideal candidate combines strong relationship-building skills, knowledge of the VA environment, and the ability to connect customer needs with company capabilities. Success in this role will be measured by the development of qualified pipeline, expansion of customer relationships, identification of strategic opportunities, and contribution to long-term account growth.

This position focuses primarily on customer engagement, opportunity identification, qualification, and shaping activities that occur before formal capture and proposal efforts begin.

Responsibilities:

In this role, a typical day will include:

  • Developing and maintaining relationships with VA customers, industry partners, and key stakeholders across assigned organizations and mission areas.
  • Building a deep understanding of customer priorities, strategic initiatives, funding trends, acquisition plans, and emerging mission requirements.
  • Identifying, qualifying, and shaping new opportunities aligned with company growth objectives and core capabilities.
  • Establishing regular engagement with customer organizations to improve market visibility, strengthen trust, and increase awareness of upcoming opportunities.
  • Attending industry events, customer meetings, and networking engagements to expand the company's presence within the VA ecosystem.
  • Monitoring acquisition forecasts, organizational changes, technology initiatives, and budget developments to identify potential growth opportunities.
  • Developing and maintaining account plans that document customer priorities, relationships, opportunity pipelines, and growth strategies.
  • Collaborating with business unit leadership, delivery teams, technical experts, and partners to align customer needs with company capabilities and solution offerings.
  • Supporting opportunity shaping activities by providing customer intelligence, competitive insights, stakeholder mapping, and market awareness.
  • Building and strengthening strategic partner relationships that support future growth opportunities and expanded capabilities.
  • Transitioning qualified opportunities into the capture process and supporting capture teams with customer insight and relationship continuity as opportunities mature.
  • Maintaining opportunity and customer engagement information within company pipeline and CRM systems.

Requirements

  • 8+ years of experience supporting federal customers in growth, account management, business development, capture, customer engagement, program leadership, or related roles, including demonstrated experience supporting the Department of Veterans Affairs (VA)
  • Demonstrated experience building and maintaining customer relationships within federal agencies and leveraging those relationships to identify and qualify growth opportunities.
  • Experience identifying, qualifying, and shaping federal opportunities prior to solicitation release.
  • Strong understanding of federal acquisition processes and the business development lifecycle.
  • Proven ability to gather customer intelligence, understand mission priorities, and translate customer needs into actionable growth strategies.
  • Demonstrated ability to develop relationships and influence outcomes in environments where the individual does not have direct authority.
  • Strong verbal and written communication skills with the ability to engage executive-level stakeholders, customers, and industry partners.
  • Ability to work independently while coordinating across delivery, growth, technical, and corporate support organizations.
  • Experience developing and maintaining opportunity pipelines and supporting account growth strategies.d
  • Ability to travel periodically within the Washington, DC metropolitan area and to customer locations as needed.

Desired

  • Existing relationships within VA organizations, particularly within OIT, VHA, VBA, or enterprise modernization organizations.
  • Experience serving as an Account Manager, Client Executive, Business Development Executive, Customer Success Lead, or similar customer-facing growth role.
  • Demonstrated success identifying opportunities that progressed into qualified pipeline, capture efforts, or contract awards.
  • Experience building account plans, stakeholder maps, and customer engagement strategies.
  • Familiarity with VA budgeting, acquisition planning, and procurement forecasting processes.
  • Experience supporting growth efforts related to cybersecurity, cloud, data and analytics, AI, digital modernization, health IT, or enterprise IT services.
  • Experience developing and managing strategic teaming relationships with federal contractors, technology providers, and systems integrators.
  • Familiarity with federal market intelligence tools and pipeline management practices.
  • Experience working within matrixed organizations that require coordination across solution teams, recruiting, pricing, contracts, finance, and proposal organizations.
  • Shipley Business Development, Capture, or Proposal certifications; Certified Capture Manager (CCM); PMP; or other related professional certifications.

#DICE #LinkedIn

___________________________________________________________________________________________________________

Here at Revolutional we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include:

  • Recognized as a Top 20 "Best Place to Work in Virginia"
  • Recipient of Department of Labor's HireVets Gold Medallion
  • Great Place to Work Certification for five years running
  • A Virginia Chamber of Commerce Fantastic 50 company
  • A Northern Virginia Technology Council Tech 100 company
  • Inc. 5000 list of fastest growing companies for eleven years
  • Two-time SBA SBIR Tibbett's Award winner
  • Virginia Values Veterans (V3) Certification

We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Revolutional family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to

  • Traditional and HSA- eligible medical insurance plans
  • 100% employer-paid dental and vision insurance options
  • 100% employer-sponsored STD, LTD, and life insurance
  • 5% 401(k) company matching
  • Flexible-schedules and teleworking options
  • Paid holidays and PTO Accrual Plans
  • Paid Parental Leave
  • Professional development and career growth opportunities
  • Team and company-wide events, recognition, and appreciation-- and so much more!

Check out our Revolutional | LinkedIn to find out a little more about who we are and if we are the right next step for your career!

Revolutional is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Revolutional does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact HR@revolutional.com.