Reliability Director Jobs in Raleigh, NC (NOW HIRING)

About flyExclusive 

flyExclusive is one of the fastest-growing private aviation companies in the country — and we are just getting started. From our world-class Jet Club to our unmatched private jet charter, clients who fly with us receive a curated private jet experience that anticipates their needs for comfort and style. We operate a modern, curated fleet and deliver a world-class experience to our customers, backed by a team that holds itself to the highest standards of safety, service, and operational excellence. From our roots in Kinston, North Carolina to our expanding Raleigh headquarters, we are building something the industry has not seen before. 

Why flyExclusive? 

As we continue to build a leading aviation brand, nothing is more critical to this mission than the talented professionals that make up flyExclusive. We’re more than just a private jet company. We go beyond the industry standard to create a uniquely detailed customer experience that is visible throughout all our departments, from our software design and fleet coordinator teams to our pilots and technicians. If you are looking for people who motivate others around them, and build relationships that create trust and open communication, you will find that here. The people at flyExclusive create a culture of positivity and aren't afraid to make decisions for the good of their team and the company. 

If that sounds like you, come and work with us at flyExclusive! We offer competitive pay within the aviation industry, generous time off with flexible scheduling, a great benefits package including 401k matching, relocation assistance, and career growth opportunities! 

Job Summary 

The Assistant Director of Maintenance (ADOM) for the [specific fleet] ensures the operational availability, reliability, and compliance of the assigned fleet within flyExclusive’s Part 135 operation. This role provides direct leadership, coordination, and accountability for day-to-day fleet readiness, translating maintenance and operational requirements into actionable execution. The ADOM works closely with Maintenance Control, Planning, QA, Supply Chain, and Flight Operations to optimize fleet dispatch reliability, ensure regulatory compliance, and meet corporate objectives for availability and performance. 

Why this role matters 

In a high-demand Part 135 environment, every aircraft’s readiness drives revenue, customer satisfaction, and operational reliability. As the tactical leader for a specific fleet, the ADOM ensures that assigned aircraft meet performance and compliance goals, directly contributing to the company’s financial success and reputation for operational excellence. 

Key Responsibilities 

• Oversee maintenance readiness and dispatch availability for the assigned fleet, ensuring daily targets are consistently met. 

• Lead and mentor contracted providers, ensuring adherence to safety and performance standards. 

• Monitor and manage fleet-specific KPIs, including dispatch availability, return-to-service (RTS) times, and deferral management. 

• Coordinate scheduled and unscheduled maintenance activities to minimize downtime and maximize aircraft availability. 

• Partner with Maintenance Control, Planning, and Supply Chain to ensure the efficient flow of parts, manpower, and tooling for the assigned fleet. 

• Conduct trend analysis on fleet MELs, delays, and AOG events; implement corrective actions to prevent recurrence. 

• Act as the primary escalation point for technical issues within the assigned fleet, balancing operational urgency with compliance requirements. 

• Collaborate with Assistant Chief Pilots and Crew Scheduling to align crew and maintenance availability for optimal fleet utilization. 

• Drive process improvements in maintenance execution, documentation, and communication to reduce aircraft out-of-service time. 

• Support the Director of Maintenance Readiness by contributing fleet-specific insights, reporting, and recommendations. 

Skills and Abilities: 

• Strong attention to detail, time management, organization, and ability to work under pressure. 

• Ability to provide Real-time Support.  

• Troubleshooting capabilities.  

• Technical Expertise. 

• Accurate Documentation and Collaboration skills. 

• Being a self-starter who is highly motivated with strong initiative 

• Interpersonal skills with an emphasis on effective communication skills in both oral and written forms 

• Accountability and having hard conversations 

• Strong ability to problem-solve under pressure daily  

• Ability to communicate clearly and effectively through phone, email, and personal correspondence  

• Proficient knowledge of Microsoft Office Suites   

• Proficient critical thinking and presentation skills  

• Basic Understanding of Computer Applications and Data Entries.  

• Ability to multitask, prioritize, and manage time effectively  

• Must be available and flexible to work variable shifts including weekends and holidays  

Core Competencies 

• Fleet leadership — able to drive tactical execution for assigned aircraft while supporting company-wide readiness goals. 

• Dispatch-focused — consistently aligns resources and decisions toward maximizing dispatch availability. 

• Data-aware decision-making — comfortable using analysis and performance dashboards to guide daily fleet readiness. 

• Accountability mindset — ensures crews, vendors, and partners meet assigned fleet targets. 

• Operational agility — balances immediate readiness with long-term fleet health. 

• Clear communicator — bridges frontline maintenance, operational partners, and leadership. 

• Continuous improvement — constantly seeks ways to improve turnaround times, reduce deferrals, and enhance predictability. 

Work Environment 

• Typical office and computer lab environment with frequent interruptions.

• Must be available for on-call duty during specified periods to respond to real-time maintenance issues for the assigned aircraft types. 

• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 

Physical Demands 

• Must be able to communicate clearly via phone, email, and virtual platforms. 

• Ability to sit at a desk and work on a computer for prolonged periods of time. 

• Must be able to talk and hear in order to communicate effectively with colleagues and external partners. 

• Occasional standing, walking, bending, and reaching as required to carry out routine office tasks. 

• Ability to occasionally lift and move office supplies or equipment up to 15–20 pounds. 

• Vision requirements include close vision for computer and paperwork. 

EEO Statement 

flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity. 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Required Qualifications

• FAA (Federal Aviation Administration) Airframe and Powerplant (A&P) Licensed Required

• 3-5 years Textron Cessna Citation experience

• This position is classified as a Safety-Sensitive role under Federal Aviation Administration (FAA) regulations and is subject to pre-employment and random drug and alcohol testing in accordance with FAA guidelines

• Must be authorized to work lawfully in the United States, must provide two forms of Federal Identification.

• Candidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.

Preferred Qualifications

• Bachelor's degree in aviation management or equivalent