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Relationship Representative Jobs (NOW HIRING)

BrandWhizz

Client Relationship Representative

Miami, FL · On-site

$44K - $52K/yr

The Client Relationship Representative will deliver outstanding customer service to both our internal and external customer base. The successful candidate will build excellent relationships and ...

BrandWhizz

Client Relationship Representative

Miami, FL · On-site

$44K - $52K/yr

The Client Relationship Representative will deliver outstanding customer service to both our internal and external customer base. The successful candidate will build excellent relationships and ...

Jordan Credit Union

Relationship Representative

Sandy, UT · On-site

$16.37/hr

Jordan Credit Union seeks an employee who cares about the financial needs of our members and will do everything they can to make our member's day better. They must find satisfaction in serving others ...

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Relationship Representative information

See salary details

$28K

$80.7K

$140.5K

How much do relationship representative jobs pay per year?

As of Aug 21, 2026, the average yearly pay for relationship representative in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What is a relationship representative?

Relationship Representatives are professionals who act as a primary point of contact between a company and its clients or customers. Their main role is to build, maintain, and strengthen relationships by addressing client needs, resolving issues, and ensuring customer satisfaction. They often work in sectors like banking, finance, and customer service, where ongoing client interaction is essential. These representatives help foster loyalty and trust, which can lead to long-term business growth.

How does a relationship representative typically collaborate with other departments to address client needs?

Relationship Representatives frequently work with teams such as sales, customer service, and product specialists to ensure clients receive comprehensive solutions. They act as the primary point of contact, relaying client feedback and concerns to the appropriate departments for resolution. This collaborative approach requires strong communication and organizational skills, as well as a customer-focused mindset to coordinate timely responses and maintain high satisfaction levels. Regular meetings and cross-departmental updates are common to ensure everyone stays aligned on client priorities.

What are the key skills and qualifications needed to thrive as a relationship representative, and why are they important?

To excel as a Relationship Representative, you need strong interpersonal skills, a background in customer service or sales, and often at least a high school diploma or equivalent. Familiarity with CRM software, account management systems, and sometimes industry-specific certifications are commonly required. Exceptional communication, active listening, and problem-solving abilities distinguish top performers in this role. These skills are vital for building trust, retaining clients, and ensuring long-term business success through positive relationship management.

What is the difference between Relationship Representative vs Customer Service Representative?

AspectRelationship RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in sales or customer relationsHigh school diploma or equivalent; often on-the-job training
Work EnvironmentOffice settings, client meetings, sales environmentsCall centers, retail, office settings
Employer & Industry UsageFinancial services, insurance, sales-focused industriesRetail, telecommunications, hospitality, various service sectors
Common Search & ComparisonOften compared for client relationship management rolesCompared for general customer support roles

While both roles involve interacting with clients, a Relationship Representative focuses on building and maintaining long-term client relationships, often in sales or financial sectors. Customer Service Representatives primarily handle customer inquiries and support, typically in retail or service industries. The key difference lies in the scope of relationship management versus transactional support.

More about Relationship Representative jobs

What job categories do people searching Relationship Representative jobs look for?

The top searched job categories for Relationship Representative jobs are:

Relationship Representative jobs near you
Infographic showing various Relationship Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $80,705 per year, or $38.8 per hour.

Customer Relationship Rep

Global Channel Management

Jacksonville, FL • On-site

Other

Re-posted 27 days ago

Job description

Customer Relationship Rep

Jacksonville, FL, United States

$ 17.00 - 18.00 (US Dollar)

About the Job Customer Relationship Rep

Relationship Specialist/CSR needs 1-3 years customer service, customer support or inside sales experience

Relationship Specialist /CSR requires:

  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
  • Ability to quickly learn, multi-task and to meet expectations in a customer-centric and results-driven environment.
  • Financial/banking experience
  • Careful attention to details and excellent time management skills.
  • Proficiency in basic computer skills- Advanced Excel knowledge preferable.
  • Intellectually curious about our business, our clients and focused on finding the best solutions.
  • Excellent negotiation and analytical skills - Sales or Customer Service experience preferred
  • Ability to work effectively both independently and as a team member.
  • Comfortable with handling high call volume and forming strong and lasting relationships with clients over the phone.
  • Ability and willingness to work a flexible schedule/overtime, as needed.
  • Ability to take constructive feedback and implement training concepts into your ongoing development.

Relationship Specialist /CSR duties:

  • Communicates with external and internal customers through various channels (phone, email and letters) maintaining a positive, empathetic and professional attitude at all times.
  • Demonstrates excellent interpersonal, written, and oral communication skills. Including the ability to ask probing questions to understand concerns and overcome objections.
  • Responds promptly and accurately to customer inquiries and process a variety of customer requests within different levels of complexity. Including account reconciliation, account updates, document requests, invoices, buyout quotes, web portal troubleshooting, etc.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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