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Regional Customer Service Representative Jobs (NOW HIRING)

Fix Auto

Customer Service Representative (CSR)

Oceanside, CA · On-site

$17 - $23/hr

Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...

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How much do regional customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for regional customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a regional customer service representative?

Regional Customer Service Representatives are professionals who handle customer inquiries, complaints, and support within a specific geographic area or region. They act as a liaison between customers and the company, ensuring that customer needs are met while maintaining company standards. These representatives often manage multiple client accounts, resolve issues efficiently, and may travel within their region to meet clients or attend training. Their goal is to enhance customer satisfaction and build strong client relationships.

What are the key skills and qualifications needed to thrive as a regional customer service representative, and why are they important?

To thrive as a Regional Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a background in customer service, often supported by a relevant degree or equivalent experience. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Strong interpersonal skills, cultural awareness, and adaptability help you build rapport with diverse customers and resolve complex issues. These competencies are crucial for delivering high-quality service across multiple regions and maintaining customer satisfaction.

How does a regional customer service representative typically collaborate with other departments to resolve customer issues?

Regional Customer Service Representatives often work closely with departments such as sales, logistics, and technical support to address complex customer inquiries or complaints. They may coordinate with the logistics team to track orders, consult with sales for product clarifications, and escalate technical issues to specialized support. Strong communication skills are essential, as representatives act as the liaison between the customer and internal teams, ensuring timely and effective solutions. Regular cross-department meetings and shared CRM systems help streamline these collaborations.

What cities are hiring for Regional Customer Service Representative jobs?

Cities with the most Regional Customer Service Representative job openings:

What are the most commonly searched types of Customer Service Representative jobs?

The most popular types of Customer Service Representative jobs are:

What states have the most Regional Customer Service Representative jobs?

States with the most job openings for Regional Customer Service Representative jobs include:

Regional Customer Service Representative jobs near you

CSR Customer Service Representative

Gas Express LLC

Gonzales, LA • On-site

$13.75 - $18.75/hr

Other

Re-posted 21 days ago

Job description

Customer Service Representative

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

  • Provide excellent customer service skills in all interactions
  • Ensure all cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR's.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Minimum Qualifications and Prerequisites

  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

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