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Regional Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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How much do regional customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for regional customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a regional customer service representative?

Regional Customer Service Representatives are professionals who handle customer inquiries, complaints, and support within a specific geographic area or region. They act as a liaison between customers and the company, ensuring that customer needs are met while maintaining company standards. These representatives often manage multiple client accounts, resolve issues efficiently, and may travel within their region to meet clients or attend training. Their goal is to enhance customer satisfaction and build strong client relationships.

What are the key skills and qualifications needed to thrive as a regional customer service representative, and why are they important?

To thrive as a Regional Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a background in customer service, often supported by a relevant degree or equivalent experience. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Strong interpersonal skills, cultural awareness, and adaptability help you build rapport with diverse customers and resolve complex issues. These competencies are crucial for delivering high-quality service across multiple regions and maintaining customer satisfaction.

How does a regional customer service representative typically collaborate with other departments to resolve customer issues?

Regional Customer Service Representatives often work closely with departments such as sales, logistics, and technical support to address complex customer inquiries or complaints. They may coordinate with the logistics team to track orders, consult with sales for product clarifications, and escalate technical issues to specialized support. Strong communication skills are essential, as representatives act as the liaison between the customer and internal teams, ensuring timely and effective solutions. Regular cross-department meetings and shared CRM systems help streamline these collaborations.

What cities are hiring for Regional Customer Service Representative jobs?

Cities with the most Regional Customer Service Representative job openings:

What are the most commonly searched types of Customer Service Representative jobs?

The most popular types of Customer Service Representative jobs are:

What states have the most Regional Customer Service Representative jobs?

States with the most job openings for Regional Customer Service Representative jobs include:

Regional Customer Service Representative jobs near you

Customer Service Representative (CSR)

HONEST ABE'S HOME SERVICES

Osage Beach, MO

$36K - $41K/yr

Full-time

Re-posted 15 days ago

Job description

We are looking for a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. The best CSRs are genuinely excited to help customers; they’re patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities:

  • Manage large amounts of incoming calls
  • Make large amounts of outbound calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Follow up with customers on the quality of the service technician provided during their service call.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Extreme enthusiasm for the company and what it provides to their customers and employees!

Skills:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Sales Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Communication method(s) used:

  • Email
  • Phone
  • Chat

Schedule:

  • Monday to Friday Day shift
  • Rotating On Call Nights & Weekends

Work Remotely:

  • Hybrid

Benefits:

  • Flexible schedule
  • On-the-job training

Experience level:

  • 2 years

Shift:

  • Day shift
  • Rotating shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Work setting:

  • Call center
  • In-person

Education:

  • High school or equivalent (Required)

Experience:

  • call center: 2 years (Preferred)
  • customer service: 2 years (Preferred)

Ability to Relocate:

  • Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person