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Refund Processing Jobs (NOW HIRING)

With our proprietary billing process, EBS is the oil that brings life to the engines of its partner ... Process refund requests in accordance with payer guidelines, organizational policies, and ...

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Refund Processing information

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$15

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How much do refund processing jobs pay per hour?

As of May 30, 2026, the average hourly pay for refund processing in the United States is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $30.29 per hour, depending on experience, location, and employer.

What is a Refund Processing job?

A Refund Processing job involves reviewing, verifying, and approving refund requests for customers. Professionals in this role handle transaction records, process payments, and ensure compliance with company policies. They may communicate with customers to resolve disputes and provide status updates. Accuracy, attention to detail, and knowledge of financial systems are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Refund Processing position, and why are they important?

To thrive in Refund Processing, you need strong attention to detail, proficiency in data entry, and knowledge of financial or billing procedures, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, accounting software, and company-specific refund platforms is commonly required. Excellent communication skills, patience, and a customer-focused mindset help candidates excel in interactions with clients and colleagues. These abilities ensure that refund transactions are handled accurately, promptly, and in accordance with company policies, maintaining positive customer relationships.

What are some typical daily responsibilities of someone working in Refund Processing?

Professionals in Refund Processing are responsible for reviewing refund requests, verifying transaction details, and ensuring all required documentation is complete before processing payments. They frequently communicate with customers and internal teams to clarify inquiries, resolve discrepancies, and escalate complex cases when necessary. Daily tasks also include updating records within finance or CRM systems and tracking the status of pending refunds. Accuracy, efficiency, and consistent communication are key to successfully fulfilling these duties and helping to maintain strong customer satisfaction.
What states have the most Refund Processing jobs? States with the most job openings for Refund Processing jobs include:
What job categories do people searching Refund Processing jobs look for? The top searched job categories for Refund Processing jobs are:
Infographic showing various Refund Processing job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,041 per year, or $24.1 per hour.
Hospital Insurance Refund Specialist

Hospital Insurance Refund Specialist

Beaufort Memorial Hospital

Beaufort, SC

Other

Posted 3 days ago


Beaufort Memorial Hospital rating

6.3

Company rating: 6.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

704th of 990 rated hospitals


Job description

JOB SUMMARY: The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory requirements, and internal policies. This role ensures accurate financial transactions, prevents inappropriate refunds, and supports the integrity of the hospital's revenue cycle. ONGOING COMPETENCIES (JOB SPECIFIC DUTIES & RESPONSIBILITIES): Refund Processing Review insurance overpayments, credit balances, and refund requests for accuracy and validity.

Process approved refunds to insurance carriers, government payers, and third party entities. Ensure refunds are completed within required timeframes to avoid penalties or compliance issues. Verify that all refund transactions are properly documented and posted in the billing system Credit Balance Management Analyze patient accounts to identify true credit balances versus misapplied payments or posting errors.

Research root causes of credit balances and coordinate corrections with cash posting, billing, and follow up teams. Prevent inappropriate refunds by validating account activity and payer remittance details. Compliance & Audit Support Ensure all refund activities comply with federal and state regulations, including Medicare/Medicaid rules.

Maintain accurate records for internal and external audits. Assist with responding to payer inquiries, audit requests, and compliance reviews. Collaboration & Communication Work closely with insurance companies, internal departments, and finance teams to resolve discrepancies.

Communicate clearly with payers regarding refund status, documentation, and required forms. Escalate complex issues to leadership when necessary. Reporting & Documentation Prepare daily, weekly, or monthly reports on refund volumes, aging, and trends.

Track refund activity and credit balance resolution metrics. Maintain detailed notes and documentation in the hospital billing system. .


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About Beaufort Memorial Hospital

Sourced by ZipRecruiter

Beaufort Memorial, a not-for-profit hospital founded in 1944 on the banks of the Atlantic Intracoastal Waterway, is licensed for 201 beds (169 acute, 14 rehabilitation and 18 mental health). We are an acute-care hospital, a regional referral center and the largest medical facility between Savannah, Ga., and Charleston, S.C. Read our most recent Report to the Community. Fully accredited by The Joint Commission, Beaufort Memorial boasts a dedicated, high-quality medical staff of nearly 230 board-certified or board-eligible providers. Our mission is to enhance the quality of life in the Lowcountry through improved health, innovative partnerships and superior care.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Beaufort, SC, US

Year founded

1944

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