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Refund Processing Jobs in New York (NOW HIRING)

The Bachrach Group

Be Seen First

Legal Assistant

Garden City, NY · On-site

$50K - $75K/yr

... refund processing. • Assist attorneys with Suffolk County and Village Article 7 litigation, including calendaring and case administration. • Prepare Village conversion analyses involving prior ...

CareOne

Business Office Manager

Atlantic Highlands, NJ · On-site

Refund Processing * Management, Control and Reconciliation of the Residents Needs Account * Financial Cycle Oversight: Accounts Payable, Purchasing, and Payroll * Staff Training and Professional ...

CareOne

Business Office Manager

Atlantic Highlands, NJ · On-site

Refund Processing * Management, Control and Reconciliation of the Residents Needs Account * Financial Cycle Oversight: Accounts Payable, Purchasing, and Payroll * Staff Training and Professional ...

CareOne

Business Office Manager

Middletown, NJ

Refund Processing * Management, Control and Reconciliation of the Residents Needs Account * Financial Cycle Oversight: Accounts Payable, Purchasing, and Payroll * Staff Training and Professional ...

Essex County College

ASSOCIATE DIRECTOR

Newark, NJ

$72K - $80K/yr

... refund processing in accordance with college procedures. 7. Perform the draw down return and monthly reconciliation of Federal Title IV funds and prepare and submit reports to the Finance Department ...

City of New York

Senior Refunds Specialist

Manhattan, NY · On-site

$70K - $80K/yr

... to refund inquiries from the public. Treasury's Refunds Unit is responsible for processing refunds for credits related to property taxes and related charges, business and excise taxes, 1127 taxes ...

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Refund Processing information

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$17

$26

$40

How much do refund processing jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for refund processing in New York is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $33.12 per hour, depending on experience, location, and employer.

What are some typical daily responsibilities of someone working in Refund Processing?

Professionals in Refund Processing are responsible for reviewing refund requests, verifying transaction details, and ensuring all required documentation is complete before processing payments. They frequently communicate with customers and internal teams to clarify inquiries, resolve discrepancies, and escalate complex cases when necessary. Daily tasks also include updating records within finance or CRM systems and tracking the status of pending refunds. Accuracy, efficiency, and consistent communication are key to successfully fulfilling these duties and helping to maintain strong customer satisfaction.

What is a Refund Processing job?

A Refund Processing job involves reviewing, verifying, and approving refund requests for customers. Professionals in this role handle transaction records, process payments, and ensure compliance with company policies. They may communicate with customers to resolve disputes and provide status updates. Accuracy, attention to detail, and knowledge of financial systems are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Refund Processing position, and why are they important?

To thrive in Refund Processing, you need strong attention to detail, proficiency in data entry, and knowledge of financial or billing procedures, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, accounting software, and company-specific refund platforms is commonly required. Excellent communication skills, patience, and a customer-focused mindset help candidates excel in interactions with clients and colleagues. These abilities ensure that refund transactions are handled accurately, promptly, and in accordance with company policies, maintaining positive customer relationships.

What are popular job titles related to Refund Processing jobs in New York? For Refund Processing jobs in New York, the most frequently searched job titles are:
What job categories do people searching Refund Processing jobs in New York look for? The top searched job categories for Refund Processing jobs in New York are:
Refund Processing jobs near you
Infographic showing various Refund Processing job openings in New York as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $54,746 per year, or $26.3 per hour.

Refund Specialist

ENT and Allergy Associates, LLP

Tarrytown, NY

$21/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

ENT and Allergy Associates rating

6.3

Company rating: 6.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

670th of 885 rated healthcare providers

Job description

Job Description:

ENT and Allergy Associates, LLP and Humi is seeking a self-motivated, people-friendly full time Refund Specialist for our Corporate office location.

Hourly: $20 - $21/hr

Essential responsibilities Include but are not limited to the following:

  • Prepares patient refunds received by Tasks from BOS team, Payment Posting team, Management and Front End forward to Department Director for approval

  • Processes refunds through Refund Manager

  • Process all patient credit card refunds through Phreesia

  • Works patient credit reports received by Department Manager monthly for investigation and resolution

  • Maintaining and updating the refund spreadsheet for other department review

  • Forward patient refund checks for all signatures from the EEO, CFO, or COO. (2 signatures for checks over $2500)

  • Mailing out all approved and signed refund checks, double check that every check is signed

  • Scan and file mailed refunds in ICS

  • Process credit card terminal payments

  • Check the AR fax server for credit card payments and post accordingly, give any wit $0 payments to assistant manager

  • Covering areas where a refund specialist may be absent including Insurance Refunds (cross training)

  • Suggest improvement in processes when applicable

  • Must be very detail oriented and able to multi-task

Personal Attributes

  • Must have the ability to maintain confidential information

  • Must have the ability to multitask

  • Detail orientated

Qualifications

  • Previous experience in a medical industry is preferred

  • Knowledge of phressia is a plus

  • Knowledge of medical terminology

We offer a competitive salary with a comprehensive benefits package including:

Medical/Dental/Vision insurance, Company paid long term disability, Flexible spending account, Company paid life insurance, Voluntary life insurance, 401k, Pet insurance.


The ENT & Allergy Associates Network:

ENT & Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians who practice in over 80 clinical locations throughout New York, New Jersey, Pennsylvania, and Texas. Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, providing the highest level of expertise and care. With a wide range of services including Adult and Pediatric ENT and Allergy, Voice and Swallowing, Advanced Sinus and Skull Base Surgery, Facial Plastics and Reconstructive Surgery, Treatment of Disorders of the Inner Ear and Dizziness, Asthma-related services, Diagnostic Audiology, Hearing Aid Dispensing, Sleep and CT Services, ENTA Is able to meet the needs of patients of all ages. ENTA is also affiliated with some of the most prestigious medical institutions in the world. Each year ENTA physicians are voted 'Top Doctor' by Castle Connolly, a true testament to the exceptional care and service they provide to their patients.

HUMI:

Backed by over 25 years of experience, Humi (formerly Quality Medical Management Services USA, LLC, or QMMS USA) specializes in healthcare management and consultancy across practice operations and management, technology, revenue cycle, compliance, HR management, and business applications. With a seasoned team and a commitment to excellence, Humi delivers cutting-edge healthcare business management solutions. By implementing best practices at every step, Humi ensures measurable success for its clients.At its core, Humi represents the human side of healthcare, where operational excellence meets a people-first philosophy.

ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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