Refund Processing Jobs Near Me

If you thrive in a hands-on, high-energy warehouse environment and enjoy keeping operations moving with precision and teamwork, this role is for you.

As a Transactions Specialist I in our Insertion Department, your primary responsibilities will include, but are not limited to, the following: Coordinating, reviewing, and extracting data files from various lines of businesses within JPMorgan for mail distribution. Global Document Services (GDS) is the corporation's primary print production and distribution unit for JPMorgan Chase. Global Document Services (GDS) prints, inserts and mails over 1.1 billion mail pieces annually.

Job Responsibilities

• Operate Machines such as Pitney Bowes and Bell and Howell high speed insertion equipment to process statements and letters
• Validate material quality and output quality
• Reconcile Input vs. Output utilizing basic math
• Prepare batches of work by extracting checks and remittances from envelopes
• Input data into the system while following standard operating procedures and customer specific instructions for processing
• Operate Imaging/Extraction Equipment (iTRAN, IBML, OPEX 7200, OPEX 150) while validating quality of images
• Verify negotiability of checks through customer specific instructions for processing
• Lift and move mail trays weighing up to 50 pounds Make judgment calls regarding routine duties, but refer non-routine situations to a supervisor and/or manager

Required qualifications, capabilities, and skills:

• Ability to lift 40-70lbs and deliver 200lb supplies utilizing industrial pull/push carts
• Must be able to work overtime as needed, along with Holidays and Weekends
• Must be able to stand/walk for an 8 to 10 hours shift
• Must be able to meet and maintain Quality and Productivity standards
• Must be able to adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operation procedures, and new technology
• Must be team-oriented, with solid interpersonal skills, able to maintain daily positive internal and external interactions, building upon team-driven success
• Able to prioritize assigned work daily based on client Service Level Agreement, willing to participate and maintain departmental work area maintenance

Preferred qualifications, capabilities, and skills:

• Experience supporting more than one CCB Operations Function/Line of Business

Work Schedule:

2nd shift Monday - Friday 3:00pm - 11:30pm

This position may require you to work non-traditional hours and/or additional hours as business needs arise. Including; Occasional Overtime, Working one weekend a month, and holidays.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.