Refund Specialist
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Alpharetta, GA · On-site
$24/hr
This role manages complex client refunds processes while supporting broader accounts receivable functions, reconciliations, and special projects within the accounting cycle. The Client Payables ...
Alpharetta, GA · On-site
$24/hr
This role manages complex client refunds processes while supporting broader accounts receivable functions, reconciliations, and special projects within the accounting cycle. The Client Payables ...
Irvine, CA · On-site
$41K - $55K/yr
Processing institutional refund calculations for withdrawn students. * Processing R2T4 calculations for withdrawn students. * Enrollment updates in the National Student Loan Data System * Processing ...
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Irvine, CA · On-site
$41K - $55K/yr
Processing institutional refund calculations for withdrawn students. * Processing R2T4 calculations for withdrawn students. * Enrollment updates in the National Student Loan Data System * Processing ...
Tarrytown, NY · On-site
$20 - $21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Tarrytown, NY · On-site
$20 - $21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Vancouver, WA · On-site
$19.62 - $29.44/hr
You'll research credit balances, process refunds, identify payment issues, and serve as a knowledgeable resource for questions related to patient accounts. This is an excellent opportunity for ...
Vancouver, WA · On-site
$19.62 - $29.44/hr
You'll research credit balances, process refunds, identify payment issues, and serve as a knowledgeable resource for questions related to patient accounts. This is an excellent opportunity for ...
Vancouver, WA · On-site +1
$19.62 - $29.44/hr
You'll research credit balances, process refunds, identify payment issues, and serve as a knowledgeable resource for questions related to patient accounts. This is an excellent opportunity for ...
Vancouver, WA · On-site +1
$19.62 - $29.44/hr
You'll research credit balances, process refunds, identify payment issues, and serve as a knowledgeable resource for questions related to patient accounts. This is an excellent opportunity for ...
Vancouver, WA · On-site +1
You'll research credit balances, process refunds, identify payment issues, and serve as a knowledgeable resource for questions related to patient accounts. This is an excellent opportunity for ...
Vancouver, WA · On-site +1
You'll research credit balances, process refunds, identify payment issues, and serve as a knowledgeable resource for questions related to patient accounts. This is an excellent opportunity for ...
Asheville, NC · On-site +1
Processing of patient and insurance refunds. Responsibilities include, but are not limited to, the following: * Review credits and research patient accounts for both Patient and Insurance. Determine ...
Asheville, NC · On-site +1
Processing of patient and insurance refunds. Responsibilities include, but are not limited to, the following: * Review credits and research patient accounts for both Patient and Insurance. Determine ...
Greenville, NC · On-site
Communicate trends or issues with payers. * Assist with other areas of receipts processing as needed. Qualifications Two (2) years of payment refunds experience, with collections, billing, and/or ...
Greenville, NC · On-site
Communicate trends or issues with payers. * Assist with other areas of receipts processing as needed. Qualifications Two (2) years of payment refunds experience, with collections, billing, and/or ...
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Pomona, CA · On-site
$18.28 - $22/hr
Refund/Return Processor II The Refund/Return Processor II processes and researches any refund or ... status for payment processing Workflow Management: * Effectively monitors, reports, and ...
Pomona, CA · On-site
$18.28 - $22/hr
Refund/Return Processor II The Refund/Return Processor II processes and researches any refund or ... status for payment processing Workflow Management: * Effectively monitors, reports, and ...
Processing of patient and insurance refunds. Responsibilities include, but are not limited to, the following: * Review credits and research patient accounts for both Patient and Insurance. Determine ...
Processing of patient and insurance refunds. Responsibilities include, but are not limited to, the following: * Review credits and research patient accounts for both Patient and Insurance. Determine ...
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Springfield, IL · On-site
$18.34 - $28.42/hr
Initiates contractual adjustments on the account and/or processes refunds to patients, governmental agencies, or insurance companies. Embodies the Memorial Health System Performance Excellence ...
Springfield, IL · On-site
$18.34 - $28.42/hr
Initiates contractual adjustments on the account and/or processes refunds to patients, governmental agencies, or insurance companies. Embodies the Memorial Health System Performance Excellence ...
Springfield, IL · On-site
$18.34 - $28.42/hr
Initiates contractual adjustments on the account and/or processes refunds to patients, governmental agencies, or insurance companies. Embodies the Memorial Health System Performance Excellence ...
Springfield, IL · On-site
$18.34 - $28.42/hr
Initiates contractual adjustments on the account and/or processes refunds to patients, governmental agencies, or insurance companies. Embodies the Memorial Health System Performance Excellence ...
Pomona, CA · On-site
$18.28 - $22/hr
... processing Workflow Management: • Effectively monitors, reports, and communicates status of work assignments and statistics to Team Lead/Supervisor while identifying any opportunity to increase ...
Pomona, CA · On-site
$18.28 - $22/hr
... processing Workflow Management: • Effectively monitors, reports, and communicates status of work assignments and statistics to Team Lead/Supervisor while identifying any opportunity to increase ...
Pomona, CA · On-site
$18.28 - $22/hr
... processing Workflow Management: · Effectively monitors, reports, and communicates status of work assignments and statistics to Team Lead/Supervisor while identifying any opportunity to increase ...
Pomona, CA · On-site
$18.28 - $22/hr
... processing Workflow Management: · Effectively monitors, reports, and communicates status of work assignments and statistics to Team Lead/Supervisor while identifying any opportunity to increase ...
Asheville, NC · On-site
Processing of patient and insurance refunds. Responsibilities include, but are not limited to, the following: * Review credits and research patient accounts for both Patient and Insurance. Determine ...
Asheville, NC · On-site
Processing of patient and insurance refunds. Responsibilities include, but are not limited to, the following: * Review credits and research patient accounts for both Patient and Insurance. Determine ...
Fort Lauderdale, FL · On-site
$18 - $24.75/hr
The VA Specialist is responsible for auditing and processing all VA refunds in these essentials areas: Veterans Affairs (VA) and Vocational Rehabilitation (VOC) refunds for active and inactive ...
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Fort Lauderdale, FL · On-site
$18 - $24.75/hr
The VA Specialist is responsible for auditing and processing all VA refunds in these essentials areas: Veterans Affairs (VA) and Vocational Rehabilitation (VOC) refunds for active and inactive ...
$15.63 - $17.55
15% of jobs
$18.65 is the 25th percentile. Wages below this are outliers.
$17.55 - $19.47
18% of jobs
The median wage is $20.91 / hr.
$19.47 - $21.39
23% of jobs
$21.39 - $23.32
13% of jobs
$23.32 - $25.24
3% of jobs
$25.24 - $27.16
3% of jobs
$27.28 is the 75th percentile. Wages above this are outliers.
$27.16 - $29.09
4% of jobs
$29.09 - $31.01
2% of jobs
$31.01 - $32.93
3% of jobs
$32.93 - $34.86
13% of jobs
$34.86 - $36.78
3% of jobs
$15
$24
$36
A Refund Processing job involves reviewing, verifying, and approving refund requests for customers. Professionals in this role handle transaction records, process payments, and ensure compliance with company policies. They may communicate with customers to resolve disputes and provide status updates. Accuracy, attention to detail, and knowledge of financial systems are essential for success in this role.
Professionals in Refund Processing are responsible for reviewing refund requests, verifying transaction details, and ensuring all required documentation is complete before processing payments. They frequently communicate with customers and internal teams to clarify inquiries, resolve discrepancies, and escalate complex cases when necessary. Daily tasks also include updating records within finance or CRM systems and tracking the status of pending refunds. Accuracy, efficiency, and consistent communication are key to successfully fulfilling these duties and helping to maintain strong customer satisfaction.
To thrive in Refund Processing, you need strong attention to detail, proficiency in data entry, and knowledge of financial or billing procedures, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, accounting software, and company-specific refund platforms is commonly required. Excellent communication skills, patience, and a customer-focused mindset help candidates excel in interactions with clients and colleagues. These abilities ensure that refund transactions are handled accurately, promptly, and in accordance with company policies, maintaining positive customer relationships.
States with the most job openings for Refund Processing jobs include:
The top searched job categories for Refund Processing jobs are:

7.3
Based on 443 frontline employees who took The Breakroom Quiz
307th of 891 rated healthcare providers
Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
ResponsibilitiesProcesses payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates based on current client contracts and responds to payor requests in a timely manner. Utilizes knowledge of the revenue cycle and patient accounts to maximize productivity. Abides by and promotes HIPAA compliance at all times.
QualificationsREQUIRED:
1. 1 year insurance collections/ AR receivables experience or 2 years of customer service/ banking/ accounting experience 2. Good verbal and written communication skills. 3. Basic computer skills, including the Microsoft Office Suite 4. Basic reading, writing, and arithmetic skills.
PREFERRED:
5. Knowledge of healthcare receivables and collections, including denial and appeal processes. 6. Understanding of the healthcare revenue cycle 7. Coding knowledge or CPC certification 8. Knowledge and ability to use insurance company websites.
Work Hours:600am -245pmEmployment Type: FULL_TIMEGet the full story on Breakroom
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* 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group
Hospitals
10,000+ Employees
Atlanta, GA, US