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Refund Processing Jobs (NOW HIRING)

Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...

Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...

The Onyx Group - Billing Admin Specialist

Greenville, SC · On-site

$18 - $24.50/hr

Process patient and payer refunds in accordance with organizational policies and regulatory guidelines * Identify trends and escalate systemic issues contributing to credit balances * Generate and ...

Refund Processing & Documentation Gather, review, and prepare necessary documentation for litigation refunds. Verify and process refund applications to ensure completeness and accuracy. Research ...

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Refund Processing information

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$15

$24

$36

How much do refund processing jobs pay per hour?

As of May 31, 2026, the average hourly pay for refund processing in the United States is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $30.29 per hour, depending on experience, location, and employer.

What is a Refund Processing job?

A Refund Processing job involves reviewing, verifying, and approving refund requests for customers. Professionals in this role handle transaction records, process payments, and ensure compliance with company policies. They may communicate with customers to resolve disputes and provide status updates. Accuracy, attention to detail, and knowledge of financial systems are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Refund Processing position, and why are they important?

To thrive in Refund Processing, you need strong attention to detail, proficiency in data entry, and knowledge of financial or billing procedures, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, accounting software, and company-specific refund platforms is commonly required. Excellent communication skills, patience, and a customer-focused mindset help candidates excel in interactions with clients and colleagues. These abilities ensure that refund transactions are handled accurately, promptly, and in accordance with company policies, maintaining positive customer relationships.

What are some typical daily responsibilities of someone working in Refund Processing?

Professionals in Refund Processing are responsible for reviewing refund requests, verifying transaction details, and ensuring all required documentation is complete before processing payments. They frequently communicate with customers and internal teams to clarify inquiries, resolve discrepancies, and escalate complex cases when necessary. Daily tasks also include updating records within finance or CRM systems and tracking the status of pending refunds. Accuracy, efficiency, and consistent communication are key to successfully fulfilling these duties and helping to maintain strong customer satisfaction.
What states have the most Refund Processing jobs? States with the most job openings for Refund Processing jobs include:
What job categories do people searching Refund Processing jobs look for? The top searched job categories for Refund Processing jobs are:
Infographic showing various Refund Processing job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,041 per year, or $24.1 per hour.
Refund Specialist

Full-time

Posted 13 days ago


Northside Hospital rating

7.3

Company rating: 7.3 out of 10

Based on 425 frontline employees who took The Breakroom Quiz

289th of 864 rated healthcare providers


Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies.   Ensures correct reimbursement rates based on current client contracts and responds to payor requests in a timely manner. Utilizes knowledge of the revenue cycle and patient accounts to maximize productivity. Abides by and promotes HIPAA compliance at all times.

Qualifications

REQUIRED:

1. 1 year insurance collections/ AR receivables experience or 2 years of customer service/ banking/ accounting experience 2. Good verbal and written communication skills. 3. Basic computer skills, including the Microsoft Office Suite 4. Basic reading, writing, and arithmetic skills.

PREFERRED:

5. Knowledge of healthcare receivables and collections, including denial and appeal processes. 6. Understanding of the healthcare revenue cycle 7. Coding knowledge or CPC certification 8. Knowledge and ability to use insurance company websites.

Work Hours:600am -245pmEmployment Type: FULL_TIME

What Northside Hospital employees say

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About Northside Hospital

Sourced by ZipRecruiter

* 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

1970