Anaheim, CA · On-site
$23.25 - $37.70/hr
Process incoming written requests for refunds received from insurance companies. * Handles incoming telephone calls regarding refund requests from patients and/or insurance companies. * Receives ...
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Anaheim, CA · On-site
$23.25 - $37.70/hr
Process incoming written requests for refunds received from insurance companies. * Handles incoming telephone calls regarding refund requests from patients and/or insurance companies. * Receives ...
OverviewAccurately review and process all third party payor, collection agency, patient, and other ... Process refunds/adjustments to the appropriate unit or clinic and reoccurring accounts. * Codes ...
OverviewAccurately review and process all third party payor, collection agency, patient, and other ... Process refunds/adjustments to the appropriate unit or clinic and reoccurring accounts. * Codes ...
Houston, TX · On-site
$20/hr
We are looking for detail-oriented individuals to support payment and refund processing operations. In this role, you'll review requests, update information in company systems, verify customer data ...
New
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Houston, TX · On-site
$20/hr
We are looking for detail-oriented individuals to support payment and refund processing operations. In this role, you'll review requests, update information in company systems, verify customer data ...
New
Houston Heights, TX · On-site
$20 - $25/hr
High-volume refund query handling, documentation review, refund validation, check processing, reconciliation support, and exception routing. Position Summary The Query Handling / Check Processing ...
New
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Houston Heights, TX · On-site
$20 - $25/hr
High-volume refund query handling, documentation review, refund validation, check processing, reconciliation support, and exception routing. Position Summary The Query Handling / Check Processing ...
New
Miami Beach, FL · On-site
$16.25 - $21.25/hr
Facilitate refund processing and communicate with Accounts Payable on an as-needed basis. * Checks the refund requests made by our vendors as needed. * Adjusts accounts accurately according to ...
Miami Beach, FL · On-site
$16.25 - $21.25/hr
Facilitate refund processing and communicate with Accounts Payable on an as-needed basis. * Checks the refund requests made by our vendors as needed. * Adjusts accounts accurately according to ...
Houston, TX · On-site
$22.44/hr
Verify and process refund applications to ensure completeness and accuracy. Research discrepancies and resolve issues before mailing refund checks. Customer Assistance & Communication Respond to ...
Houston, TX · On-site
$22.44/hr
Verify and process refund applications to ensure completeness and accuracy. Research discrepancies and resolve issues before mailing refund checks. Customer Assistance & Communication Respond to ...
Miami Beach, FL · Hybrid
$16.25 - $21.25/hr
Facilitate refund processing and communicate with Accounts Payable on an as-needed basis. * Checks the refund requests made by our vendors as needed. * Adjusts accounts accurately according to ...
Miami Beach, FL · Hybrid
$16.25 - $21.25/hr
Facilitate refund processing and communicate with Accounts Payable on an as-needed basis. * Checks the refund requests made by our vendors as needed. * Adjusts accounts accurately according to ...
Houston, TX · On-site
$22.44/hr
Verify and process refund applications to ensure completeness and accuracy. Research discrepancies and resolve issues before mailing refund checks. Customer Assistance & Communication Respond to ...
Houston, TX · On-site
$22.44/hr
Verify and process refund applications to ensure completeness and accuracy. Research discrepancies and resolve issues before mailing refund checks. Customer Assistance & Communication Respond to ...
$22.44/hr
Verify and process refund applications to ensure completeness and accuracy. Research discrepancies and resolve issues before mailing refund checks. Customer Assistance & Communication Respond to ...
$22.44/hr
Verify and process refund applications to ensure completeness and accuracy. Research discrepancies and resolve issues before mailing refund checks. Customer Assistance & Communication Respond to ...
$22.44/hr
Verify and process refund applications to ensure completeness and accuracy. Research discrepancies and resolve issues before mailing refund checks. Customer Assistance & Communication Respond to ...
$22.44/hr
Verify and process refund applications to ensure completeness and accuracy. Research discrepancies and resolve issues before mailing refund checks. Customer Assistance & Communication Respond to ...
Responsible for the identifying and processing of all insurance and patient credit balances for resolution. Refunds will be appropriately investigated and processed following proper accounting ...
Responsible for the identifying and processing of all insurance and patient credit balances for resolution. Refunds will be appropriately investigated and processed following proper accounting ...
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Tarrytown, NY · On-site
$20 - $21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Tarrytown, NY · On-site
$20 - $21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Greenville, NC · On-site
Communicate trends or issues with payers. * Assist with other areas of receipts processing as needed. Qualifications Two (2) years of payment refunds experience, with collections, billing, and/or ...
Greenville, NC · On-site
Communicate trends or issues with payers. * Assist with other areas of receipts processing as needed. Qualifications Two (2) years of payment refunds experience, with collections, billing, and/or ...
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Baltimore, MD · On-site
Responsible for the identifying and processing of all insurance and patient credit balances for resolution. Refunds will be appropriately investigated and processed following proper accounting ...
Baltimore, MD · On-site
Responsible for the identifying and processing of all insurance and patient credit balances for resolution. Refunds will be appropriately investigated and processed following proper accounting ...
Baltimore, MD · On-site
$21.70 - $27.12/hr
Responsible for the identifying and processing of all insurance and patient credit balances for resolution. Refunds will be appropriately investigated and processed following proper accounting ...
Baltimore, MD · On-site
$21.70 - $27.12/hr
Responsible for the identifying and processing of all insurance and patient credit balances for resolution. Refunds will be appropriately investigated and processed following proper accounting ...
Irvine, CA · On-site
$41K - $55K/yr
Processing institutional refund calculations for withdrawn students. * Processing R2T4 calculations for withdrawn students. * Enrollment updates in the National Student Loan Data System * Processing ...
Irvine, CA · On-site
$41K - $55K/yr
Processing institutional refund calculations for withdrawn students. * Processing R2T4 calculations for withdrawn students. * Enrollment updates in the National Student Loan Data System * Processing ...
$41K - $55K/yr
Processing institutional refund calculations for withdrawn students. * Processing R2T4 calculations for withdrawn students. * Enrollment updates in the National Student Loan Data System * Processing ...
$41K - $55K/yr
Processing institutional refund calculations for withdrawn students. * Processing R2T4 calculations for withdrawn students. * Enrollment updates in the National Student Loan Data System * Processing ...
Atlanta, GA · On-site
Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates based on current ...
Atlanta, GA · On-site
Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates based on current ...
$15.63 - $17.55
15% of jobs
$18.65 is the 25th percentile. Wages below this are outliers.
$17.55 - $19.47
18% of jobs
The median wage is $20.91 / hr.
$19.47 - $21.39
23% of jobs
$21.39 - $23.32
13% of jobs
$23.32 - $25.24
3% of jobs
$25.24 - $27.16
3% of jobs
$27.28 is the 75th percentile. Wages above this are outliers.
$27.16 - $29.09
4% of jobs
$29.09 - $31.01
2% of jobs
$31.01 - $32.93
3% of jobs
$32.93 - $34.86
13% of jobs
$34.86 - $36.78
3% of jobs
$15
$24
$36
A Refund Processing job involves reviewing, verifying, and approving refund requests for customers. Professionals in this role handle transaction records, process payments, and ensure compliance with company policies. They may communicate with customers to resolve disputes and provide status updates. Accuracy, attention to detail, and knowledge of financial systems are essential for success in this role.
Professionals in Refund Processing are responsible for reviewing refund requests, verifying transaction details, and ensuring all required documentation is complete before processing payments. They frequently communicate with customers and internal teams to clarify inquiries, resolve discrepancies, and escalate complex cases when necessary. Daily tasks also include updating records within finance or CRM systems and tracking the status of pending refunds. Accuracy, efficiency, and consistent communication are key to successfully fulfilling these duties and helping to maintain strong customer satisfaction.
To thrive in Refund Processing, you need strong attention to detail, proficiency in data entry, and knowledge of financial or billing procedures, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, accounting software, and company-specific refund platforms is commonly required. Excellent communication skills, patience, and a customer-focused mindset help candidates excel in interactions with clients and colleagues. These abilities ensure that refund transactions are handled accurately, promptly, and in accordance with company policies, maintaining positive customer relationships.
States with the most job openings for Refund Processing jobs include:
The top searched job categories for Refund Processing jobs are:
$23.25 - $37.70/hr
Full-time
Re-posted 2 days ago
*THIS IS A FULLY ONSITE POSITON*
Enjoy Life in Great Health! Come Discover KPC Health!
SUMMARY
Under direct supervision, is responsible for refund/credit balance research.
REQUIREMENTS
RESPONSIBILITIES AND DUTIES:
• Maintains established policies and procedures, objectives, quality assurance program and safety standards.
• Reviews and works credit balance worklist on a daily basis, requesting adjustments or preparing refund requests as indicated by review.
• Prepares refund request on proper forms and submits refund requests for approval.
• Process incoming written requests for refunds received from insurance companies.
• Handles incoming telephone calls regarding refund requests from patients and/or insurance companies.
• Receives patients that visit the business office regarding refunds.
• Process Unidentified Cash accounts as assigned by supervisor. This includes research, preparing refunds, logging, and balancing all
transactions taken in UID account.
• Maintains credit balance AR at acceptable levels per facility BOPM.
• Performs other related duties as assigned or requested.
EDUCATION & EXPERIENCE REQUIREMENTS:
• Minimum of 2 years’ experience required
• Healthcare experience preferred.
SKILLS AND ABILITIES
• Strong attention to detail
• Strong customer service skills
PHYSICAL REQUIREMENTS:
• Body Positions: Sitting and standing for prolonged periods.
• Body Movements: Arm and hand dexterity.
• Body Senses: Must have command of close and distant sight, color perception and hearing.
• Strength: Ability to lift and move up to 25-pounds.
Sourced by ZipRecruiter
KPC Health has an integrated approach to serving the people of Riverside, San Bernardino and Orange County. Our acute care medical centers provide high quality, comprehensive and affordable healthcare for the entire family. For us, healthcare is not just about caring for our patients, but also about investing in the people throughout our communities. We are one team with one mission and that mission is for all our patients, and their families to Enjoy Life in Great Health.
Health care and social assistance
201 - 500 Employees
Santa Ana, CA, US
2004
