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Refund Processing Jobs (NOW HIRING)

Refund Specialist

Canton, OH · On-site

$16.33 - $30.21/hr

The Refund Specialist reviews the explanation of benefits and contacts insurance carriers for ... Thorough knowledge of the payment processing functions and all related issues. * Knowledge of and ...

Refund Specialist

Canton, OH

$16.33 - $30.21/hr

The Refund Specialist reviews the explanation of benefits and contacts insurance carriers for ... Thorough knowledge of the payment processing functions and all related issues. * Knowledge of and ...

This role requires strong attention to detail and accuracy in financial processing, including identifying and resolving discrepancies in refunds, waivers, contracts, payment plans, and student ...

Reviews and processes insurance overpayments and credit balances, initiating refunds and clearing account work queues. * Assists Business Office staff in refunding or distributing insurance payments ...

New

Processing insurance refunds * Handling patient billing questions * Operating within revenue cycle management for emergency/office-based providers Qualifications Needed: * Strong technical abilities

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Refund Processing information

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How much do refund processing jobs pay per hour?

As of May 30, 2026, the average hourly pay for refund processing in the United States is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $30.29 per hour, depending on experience, location, and employer.

What is a Refund Processing job?

A Refund Processing job involves reviewing, verifying, and approving refund requests for customers. Professionals in this role handle transaction records, process payments, and ensure compliance with company policies. They may communicate with customers to resolve disputes and provide status updates. Accuracy, attention to detail, and knowledge of financial systems are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Refund Processing position, and why are they important?

To thrive in Refund Processing, you need strong attention to detail, proficiency in data entry, and knowledge of financial or billing procedures, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, accounting software, and company-specific refund platforms is commonly required. Excellent communication skills, patience, and a customer-focused mindset help candidates excel in interactions with clients and colleagues. These abilities ensure that refund transactions are handled accurately, promptly, and in accordance with company policies, maintaining positive customer relationships.

What are some typical daily responsibilities of someone working in Refund Processing?

Professionals in Refund Processing are responsible for reviewing refund requests, verifying transaction details, and ensuring all required documentation is complete before processing payments. They frequently communicate with customers and internal teams to clarify inquiries, resolve discrepancies, and escalate complex cases when necessary. Daily tasks also include updating records within finance or CRM systems and tracking the status of pending refunds. Accuracy, efficiency, and consistent communication are key to successfully fulfilling these duties and helping to maintain strong customer satisfaction.
What states have the most Refund Processing jobs? States with the most job openings for Refund Processing jobs include:
What job categories do people searching Refund Processing jobs look for? The top searched job categories for Refund Processing jobs are:
Infographic showing various Refund Processing job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,041 per year, or $24.1 per hour.
Refund Specialist

$21/hr

Other

Posted 9 days ago


ENT and Allergy Associates rating

6.3

Company rating: 6.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

659th of 864 rated healthcare providers


Job description

Job Description:

ENT and Allergy Associates, LLP and Quality Medical Management Services USA, LLC is seeking a self-motivated, people-friendly full time Refund Specialist for our Corporate office location.

Hourly: $20 - $21/hr

Essential responsibilities Include but are not limited to the following:

  • Prepares patient refunds received by Tasks from BOS team, Payment Posting team, Management and Front End forward to Department Director for approval
  • Processes refunds through Refund Manager
  • Process all patient credit card refunds through Phreesia
  • Works patient credit reports received by Department Manager monthly for investigation and resolution
  • Maintaining and updating the refund spreadsheet for other department review
  • Forward patient refund checks for all signatures from the EEO, CFO, or COO. (2 signatures for checks over $2500)
  • Mailing out all approved and signed refund checks, double check that every check is signed
  • Scan and file mailed refunds in ICS
  • Process credit card terminal payments
  • Check the AR fax server for credit card payments and post accordingly, give any wit $0 payments to assistant manager
  • Covering areas where a refund specialist may be absent including Insurance Refunds (cross training)
  • Suggest improvement in processes when applicable
  • Must be very detail oriented and able to multi-task

Personal Attributes

  • Must have the ability to maintain confidential information
  • Must have the ability to multitask
  • Detail orientated

Qualifications

  • Previous experience in a medical industry is preferred
  • Knowledge of phressia is a plus
  • Knowledge of medical terminology

ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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