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Refugee Agency Jobs (NOW HIRING)

One Love Agency

Director of Refugee Programs

Nampa, ID · On-site

$55K - $75K/yr

Why Join One Love Agency? * Lead one of Idaho's largest and most impactful refugee behavioral health programs. * Help shape services that improve the lives of refugee and immigrant families.

One Love Agency

Refugee Program Administrator

Nampa, ID · On-site

$18 - $21/hr

Why Join One Love Agency? * Make a meaningful difference in the lives of refugee and immigrant families. * Work alongside a diverse and mission-driven team. * Support programs that promote ...

Bethany Christian Services

Refugee Case Manager

Memphis, TN · On-site

$17.75 - $22.75/hr

As a Refugee Case Manager, you'll help carry this mission forward and make a meaningful impact ... Stay abreast of all agency, federal, and state regulatory requirements related to social services;

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How much do refugee agency jobs pay per year?

As of Jul 25, 2026, the average yearly pay for refugee agency in the United States is $64,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive at a Refugee Agency, and why are they important?

To thrive at a Refugee Agency, you need a background in social work, international relations, or humanitarian studies, often supported by relevant degrees and experience in migration or refugee services. Familiarity with case management systems, data collection tools, and sometimes proficiency in multiple languages or certifications in trauma-informed care are typically required. Outstanding communication, cultural sensitivity, and resilience are vital soft skills for building trust and supporting vulnerable populations. These abilities ensure effective advocacy, service delivery, and emotional support for refugees navigating complex resettlement challenges.

What is a Refugee Agency?

A Refugee Agency is an organization dedicated to providing support, protection, and assistance to people who have been forced to flee their home countries due to conflict, persecution, or disasters. These agencies work to ensure refugees' basic needs are met, such as shelter, food, healthcare, and legal assistance. They also help refugees integrate into new communities, advocate for their rights, and coordinate with governments and other organizations. Notable examples include the United Nations High Commissioner for Refugees (UNHCR) and various national and non-governmental organizations.

What are some common challenges faced by professionals working in a refugee agency, and how can they be addressed?

Professionals in refugee agencies often encounter challenges such as working with limited resources, managing high caseloads, and addressing the complex needs of displaced individuals. Navigating language barriers and cultural differences is also common, requiring patience and strong communication skills. Many agencies support staff with training, peer collaboration, and mental health resources to help manage these challenges effectively and maintain high standards of care for clients.

What is the difference between Refugee Agency vs Case Worker?

AspectRefugee AgencyCase Worker
CredentialsRelevant certifications, social work degrees often preferredSimilar credentials, often social work or counseling background
Work EnvironmentNonprofit or government settings focused on refugee supportCommunity agencies, social service organizations
Employer & IndustryRefugee resettlement programs, government agenciesSocial service agencies, nonprofits
Search & Comparison IntentUnderstanding roles in refugee supportJob responsibilities and qualifications

Refugee Agency and Case Worker roles often overlap, especially in refugee support and social services. While a Refugee Agency is an organization providing comprehensive services to refugees, a Case Worker is a professional working within such agencies to assist clients. Both roles require similar credentials and work in related environments, but the agency is the employer, and the case worker is the role performed within it.

More about Refugee Agency jobs
What cities are hiring for Refugee Agency jobs? Cities with the most Refugee Agency job openings:
What states have the most Refugee Agency jobs? States with the most job openings for Refugee Agency jobs include:
What job categories do people searching Refugee Agency jobs look for? The top searched job categories for Refugee Agency jobs are:
Refugee Agency jobs near you
Infographic showing various Refugee Agency job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 9% Part Time, and 20% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $64,375 per year, or $30.9 per hour.
Director of Refugee Programs

Director of Refugee Programs

One Love Agency

Birdsnest, VA • On-site

$55K - $75K/yr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

Benefits:
  • Health Reimbursement Agreement (HRA)
  • Paid time off
  • Training & development
  • 401(k) matching

Director of Refugee Programs
Location: Idaho (Communication Between Offices Required)
Position Type: Full-Time
Schedule: Monday-Friday
Lead Programs That Create Hope, Stability, and Opportunity
One Love Agency is seeking an experienced, compassionate, and strategic leader to serve as our Director of Refugee Programs. This individual will oversee the growth, operations, and success of our refugee services across the organization while ensuring exceptional client care, operational excellence, compliance, and strong community partnerships.
The Director of Refugee Programs serves as the operational leader for all refugee programming. This position works closely with executive leadership, office managers, clinicians, interpreters, and community organizations to ensure services remain culturally responsive, financially sustainable, and aligned with One Love Agency's mission of instilling hope through collaborative and individualized care.
While clinical licensure is welcomed, it is not required. The ideal candidate is an exceptional leader with experience working alongside refugee and immigrant communities and possesses strong operational, organizational, and relationship-building skills.
Why Join One Love Agency?
  • Lead one of Idaho's largest and most impactful refugee behavioral health programs.
  • Help shape services that improve the lives of refugee and immigrant families.
  • Collaborate with passionate leaders who value innovation, accountability, and compassion.
  • Build lasting partnerships throughout the refugee community.
  • Influence program growth and strategic development.
  • Opportunities for executive leadership growth within a rapidly expanding organization.
Primary Responsibilities
Program Leadership & Operations
  • Provide leadership and oversight for all refugee programs across One Love Agency.
  • Ensure consistent operations across refugee offices and service locations.
  • Develop systems that improve efficiency, communication, and client outcomes.
  • Monitor staffing needs and collaborate with leadership on recruitment and workforce planning.
  • Support office managers and supervisors in maintaining high-performing refugee teams.
  • Assist in developing new refugee initiatives and expanding services into additional communities.

Community & Partnership Development
  • Build and maintain strong relationships with refugee resettlement agencies, healthcare providers, schools, community organizations, and government partners.
  • Represent One Love Agency at community meetings, coalitions, and outreach events.
  • Identify opportunities for collaboration, grants, and program expansion.
  • Serve as a trusted liaison between refugee communities and agency leadership.

Staff Leadership & Development
  • Provide leadership, coaching, and support to refugee program staff.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Assist with onboarding, training, and professional development.
  • Support interpreter services and ensure culturally responsive communication throughout the organization.

Compliance & Quality Improvement
  • Ensure refugee programs remain compliant with Medicaid, agency, and regulatory requirements.
  • Monitor documentation quality, authorizations, assessments, and required reporting.
  • Partner with compliance and clinical leadership to identify opportunities for improvement.
  • Utilize data and performance metrics to strengthen program effectiveness.

Strategic Growth
  • Collaborate with executive leadership to develop long-term strategies for refugee services.
  • Identify opportunities to increase access to behavioral health services.
  • Monitor productivity, referrals, program utilization, and community needs.
  • Assist with budgeting, resource planning, and operational forecasting.
Qualifications
  • Bachelor's degree preferred; equivalent leadership experience considered.
  • Experience working with refugee, immigrant, or multicultural populations strongly preferred.
  • Leadership or management experience in behavioral health, healthcare, nonprofit, or human services.
  • Strong understanding of program operations and community partnerships.
  • Excellent organizational, communication, and problem-solving abilities.
  • Ability to manage multiple priorities while maintaining a high level of professionalism.
  • Comfortable working with diverse cultural and linguistic communities.
Preferred Qualifications
  • Licensed behavioral health professional (LPC, LCSW, LCPC, LMFT, etc.) preferred but not required.
  • Experience supervising multidisciplinary teams.
  • Knowledge of Medicaid programs and behavioral health regulations.
  • Experience with program development and operational leadership.
  • Grant management or community partnership experience.
  • Bilingual or multilingual abilities are highly valued.
Compensation
  • Competitive salary based on experience and qualifications.
  • Leadership position with opportunities for advancement.
  • Professional development and continuing education support.
  • Collaborative executive leadership environment.
  • Opportunity to shape the future of refugee behavioral health services throughout Idaho.

Compensation: $55,000.00 - $75,000.00 per year
Are you interested in working with an industry leading mental health provider?
At One Love Agency we are always looking for talented individuals to join our rapidly growing team at all levels
Founded in 2012, One Love Agency is family owned and locally operated. Born from personal experience and with a mission to instill hope, One Love now provides general therapy, case management, community based rehabilitation, peer support, and payee services. From this extensive experience and diverse team, we are able to deliver collaborative and holistic care tailored to each client's needs.

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