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Position Title: Refugee and Asylee Mentoring Program Coordinator (RAMP)

Supervisor: Refugee and Asylee Mentoring Program Manager

Organizational Description:

Journey's End Refugee Services, Inc. is an equal opportunity employer and seeks to employ the best-qualified personnel without regard to race, religion, color, national origin, citizenship, age, sex, or marital status, or any other reason prohibited by law.

Journey’s End Refugee Services, Inc. is a refugee resettlement and immigration services

provider for the Western New York Region. Journey’s End works to assist newly arriving

refugees to learn English, find gainful employment and avoid dependency on social services.

Project Description:

The Refugee and Asylee Mentoring Program (RAMP) is a mentoring program designed to help refugee youth learn and adapt to American culture, while also maintaining and embracing their own heritage by matching them with adult mentors from their local community. Journey’s End will recruit, train, and provide refugee teenagers ages 15 – 17 and young adults ages 18-24 with mentors who have the skills to help them reach their full potential as young adults and ease their social and economic integration into our community. Through programs, workshops, and activities specifically designed by Journey’s End for refugee youth, RAMP addresses both the social needs and the barriers to adjusting to a new culture that refugee youth typically face. Journey’s End provides a comprehensive program which incorporates several youth development principles such as: feeling connected, safe and welcomed; enjoying multiple caring relationships with peers and adults; participating in their communities; receiving the opportunities and supports to achieve high standards of learning resulting in higher expectations of themselves; developing and enhancing their physical, cognitive, emotional and social skills with experiential learning opportunities; and being exposed to positive social norms that facilitate engagement and reduce risk-taking behaviors.

Job Description:

The Refugee and Asylee Mentoring Program Coordinator will assist the Program Manager with the implementation and expansion of the Refugee Mentoring Program through outreach, volunteer onboarding, weekly programming, and data tracking.

The Refugee and Asylee Mentoring Program Coordinator must exemplify Journey’s End’s core values in their work. These values include intercultural responsiveness, integrity, person-centered, empowerment, and exemplary service.

Primary Responsibilities:

· Assist the Program Manager with overall implementation of the program

· Participate in recruitment of young people ages 15-17 and young adults 18-24, including tabling at outreach events and responding to program referrals, as well as intake meetings

· Assist with design of programmatic materials and group activities for young adult programming

· Oversee weekly young adult program meetings and assist with organizing field trips and group events

· Recruit, screen, and onboard volunteer mentors and assist with matching mentor pairs

· Create and maintain volunteer and client files, and assist with data tracking and grant reporting

· Assist with program evaluation, acquiring participant feedback and documenting development of the mentor program

· Assist with hosting community education events as outlined in the grant contract

· Other duties as required.

Qualifications:

· Bachelor’s degree in social work, international relations, education, or other related field.

· Experience working in the non-profit field is highly desired, especially a demonstrated success in program development and implementation, and/or working with volunteers

· Experience in managing budgets; data collection; and overseeing mandated reporting for grants

· Attention to detail, deadlines, and follow-through is essential

· Strong collaborative and verbal and written communication skills

· Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint and Outlook; and experience developing marketing materials using Canva, Publisher or other publishing program)

· Some evening and weekend hours required

· Access to reliable transportation

· Ability to lift 25 lbs

· Bilingual skills preferred, but not necessary

· Experience working with young adults, refugees, or vulnerable populations a plus