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Hospice Referral/Intake Specialist

Elmhurst, IL · On-site

$60K/yr

Hospice Referral/Intake Specialist Reports To : Executive Director/Administrator Summary Responsible for performing all aspects of the patient intake process, establishing and maintaining positive ...

Legacy Health

Rev Referral Intake Splst

Portland, OR · On-site

$23.43/hr

As a Revenue and Referral Intake Specialist , you are the important link between patients and physician referrals. You are the calm presence that provides all parties with the information they need ...

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How much do referral intake specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for referral intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a referral intake specialist?

A Referral Intake Specialist is a professional responsible for receiving, processing, and managing incoming referrals for services such as healthcare, social services, or specialized programs. They gather and verify necessary information from referring parties, ensure eligibility and completeness of documentation, and coordinate communication between clients and service providers. Their role is crucial in ensuring clients receive timely and appropriate care or services by serving as the first point of contact in the referral process.

What are some common challenges faced by referral intake specialists and how can they be managed effectively?

Referral Intake Specialists often encounter challenges such as managing high volumes of incoming referrals, ensuring accurate data entry, and coordinating communication between multiple parties like patients, providers, and insurance companies. Staying organized, utilizing electronic health record (EHR) systems efficiently, and maintaining strong attention to detail help manage these challenges. Regular training on workflow processes and open communication within the care coordination team also support a smoother intake process and minimize errors.

What are the key skills and qualifications needed to thrive as a referral intake specialist?

To thrive as a Referral Intake Specialist, you need strong organizational skills, attention to detail, and experience in healthcare or customer service, often supported by a high school diploma or equivalent. Familiarity with electronic medical records (EMR) systems, referral management software, and insurance verification processes is typically required. Excellent communication, empathy, and problem-solving abilities help you interact effectively with patients, providers, and insurance representatives. These skills are crucial for ensuring accurate referrals, streamlined patient intake, and effective coordination within healthcare teams.

What is the difference between Referral Intake Specialist vs Patient Coordinator?

AspectReferral Intake SpecialistPatient Coordinator
CredentialsHigh school diploma, certification in healthcare administration or related fieldsHigh school diploma, healthcare or customer service experience
Work EnvironmentHealthcare offices, clinics, hospitalsMedical offices, clinics, hospitals
Job FocusProcessing referrals, verifying insurance, coordinating with providersScheduling appointments, patient communication, managing patient records

The Referral Intake Specialist primarily handles referral processing and insurance verification, while the Patient Coordinator manages patient scheduling and communication. Both roles work in healthcare settings and require similar credentials, but their core responsibilities differ, with the specialist focusing on referral logistics and the coordinator on patient experience.

More about Referral Intake Specialist jobs
What cities are hiring for Referral Intake Specialist jobs? Cities with the most Referral Intake Specialist job openings:
What states have the most Referral Intake Specialist jobs? States with the most job openings for Referral Intake Specialist jobs include:
What job categories do people searching Referral Intake Specialist jobs look for? The top searched job categories for Referral Intake Specialist jobs are:
Referral Intake Specialist jobs near you
Infographic showing various Referral Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 16% Part Time, and 17% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Revenue & Referral Intake Specialist

LMG CARDIOLOGY

Portland, OR • On-site

$23.43 - $33.50/hr

Other

Posted 4 days ago

Job description

Revenue And Referral Intake Specialist

You know that your job is about much more than gathering referral and payer information. As a Revenue And Referral Intake Specialist, you are the important link between patients and physician referrals. You are the calm presence that provides all parties with the information they need for the best possible experience. You treat all parties with the dignity that is a hallmark of the Legacy community. If this describes you, we'd like you to consider this opportunity.

Responsibilities

The Revenue And Referral Intake Specialist (RRIS) provides support to patients, providers, and staff for a wide variety of complex tasks such as initial patient registration, scheduling evaluation(s), referral, insurance authorization, charge and coding review.

Key Responsibilities:

  • Processing of all referrals and prior authorizations to ensure timely handling in order to meet the department's financial, customer service and regulatory standards.
  • Monitors charge capture process to ensure timely handling in order to meet the department's financial, customer service, and regulatory standards.
  • Handles person-to-person patient inquiries regarding referral issues. Follows up with patient and other key players until issues are resolved.
  • Schedules evaluation appointment(s) for a patient following the guidelines of the scheduling protocol for the respective Legacy Program.
Qualifications

Education:

  • Associate degree in business or healthcare, or equivalent experience, required.

Experience:

  • Standard office computer and keyboarding experience required.

Skills:

  • Excellent verbal and written communication skills.
  • Attention to detail, accuracy and organizational skills.
  • Knowledge of medical terminology.
  • Keyboard skills and ability to navigate electronic systems applicable to job functions.
  • Knowledge of CPT and ICD-10 coding preferred.
  • Knowledge of insurance and managed care practices preferred.
Pay Range

USD $23.43 - USD $33.50 /Hr.

Our Commitment To Health And Equal Opportunity

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

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