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Appeals Intake Specialist Jobs (NOW HIRING)

Yates Appellate Law

Intake Specialist

Richmond, VA · On-site

$50K/yr

The Intake Specialist is the first point of contact for prospective clients and plays a critical ... Assess whether a matter falls within the firm's exclusive focus on Virginia appellate practice

Yates Appellate Law

Intake Specialist

Richmond, VA · On-site

$17.50 - $23.50/hr

Description The Intake Specialist is the first point of contact for prospective clients and plays a ... appellate focus, and connects those we cannot help with a trusted referral partner. Beyond intake ...

Yates Appellate Law

Intake Specialist

Richmond, VA · On-site

$42K - $50K/yr

The Intake Specialist is the first point of contact for prospective clients and plays a critical ... appellate focus, and connects those we cannot help with a trusted referral partner. Beyond intake ...

Douglass & Runger

Intake Specialist

Arlington, TN · On-site

$19 - $22/hr

If these statements appeal to you, then you may be our next Intake Specialist: * You are empathetic, patient and love speaking with people from all different walks of life. * You smile when talking ...

Douglass & Runger

Intake Specialist

Bartlett, TN · On-site

$19 - $22/hr

If these statements appeal to you, then you may be our next Intake Specialist: - You are empathetic, patient and love speaking with people from all different walks of life. - You smile when talking ...

Specialty Care Rx

Intake Specialist

Walnut, CA · On-site

$18.50 - $24.75/hr

Description of Responsibilities The Intake Specialist is responsible for the coordination of ... appeals letters based off of specific denial reason and patient's clinical presentation and ...

Pride Global

Data Intake Specialist

Pearland, TX · On-site

$12 - $13/hr

Job Name: Data Intake Specialist Contract type: Local Contract Location: Pearland, TX 77584 ... Appeals and Grievances Management: Handling incoming requests. * Compliance: Ensuring compliance ...

Allmed Staffing Inc

Data Intake Specialist

Pearland, TX

$15.50 - $21/hr

Data Intake Specialist, 8am-5pm. Candidate will ensure the accurate and efficient management of ... regulatory requirements. - Appeals and Grievances Management: Handling incoming requests ...

Allmed Staffing Inc

Data Intake Specialist

Pearland, TX

$15.50 - $21/hr

Data Intake Specialist, 8am-5pm. Candidate will ensure the accurate and efficient management of ... regulatory requirements. - Appeals and Grievances Management: Handling incoming requests ...

Allmed Staffing Inc

Data Intake Specialist

Pearland, TX

$15.50 - $21/hr

Data Intake Specialist, 8am-5pm. Candidate will ensure the accurate and efficient management of ... regulatory requirements. - Appeals and Grievances Management: Handling incoming requests ...

Allsup's

Sales Intake Specialist

$2.5K/mo

Sales Intake Specialist Allsup LLC is a people-centered organization with a team of hundreds who ... veterans' disability appeals services. Your focus will be on creating a positive, lasting ...

Allsup's

Sales Intake Specialist

$2.5K/mo

Sales Intake Specialist Allsup LLC is a people-centered organization with a team of hundreds who ... veterans' disability appeals services. Your focus will be on creating a positive, lasting ...

Allsup's

Sales Intake Specialist

$2.5K/mo

Sales Intake Specialist Allsup LLC is a people-centered organization with a team of hundreds who ... veterans' disability appeals services. Your focus will be on creating a positive, lasting ...

Allsup's

Sales Intake Specialist

$2.5K/mo

Sales Intake Specialist Allsup LLC is a people-centered organization with a team of hundreds who ... veterans' disability appeals services. Your focus will be on creating a positive, lasting ...

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How much do appeals intake specialist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for appeals intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is an appeals intake specialist?

Appeals Intake Specialists are professionals who handle the initial processing and review of appeals in settings such as insurance companies, healthcare organizations, or government agencies. They are responsible for receiving, documenting, and organizing appeals filed by clients or customers who disagree with a decision or claim outcome. These specialists ensure that all required documentation is complete, verify information, and may communicate with customers or other departments to gather necessary details. Their work is essential for making sure appeals are processed efficiently and according to regulations. They often use specialized software and follow strict confidentiality guidelines.

What are the typical daily responsibilities of an appeals intake specialist, and how do they interact with other departments?

As an Appeals Intake Specialist, your daily responsibilities typically include reviewing incoming appeals, verifying documentation for completeness, entering data into case management systems, and routing cases to the appropriate personnel for review. You’ll regularly collaborate with departments such as claims, customer service, and legal to ensure all appeal cases are handled efficiently and in compliance with organizational and regulatory requirements. Effective communication and attention to detail are essential, as you often act as the first point of contact for appeal submissions and must accurately interpret information for downstream processing.

What are the key skills and qualifications needed to thrive as an appeals intake specialist, and why are they important?

To thrive as an Appeals Intake Specialist, you need strong organizational skills, attention to detail, and a background in healthcare administration or a related field. Familiarity with case management systems, electronic document management tools, and knowledge of HIPAA regulations are typically required. Excellent communication, problem-solving, and customer service skills help you handle sensitive information and interact with stakeholders effectively. These skills ensure accurate processing of appeals, compliance with regulations, and efficient support for both clients and internal teams.
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What job categories do people searching Appeals Intake Specialist jobs look for?

The top searched job categories for Appeals Intake Specialist jobs are:

Appeals Intake Specialist jobs near you
Infographic showing various Appeals Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Intake Specialist

Yates Appellate Law

Richmond, VA • On-site

$50K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

The Intake Specialist is the first point of contact for prospective clients and plays a critical role in shaping their first impression of the firm. This person conducts warm, careful intake conversations, screens matters against the firm's exclusive appellate focus, and connects those we cannot help with a trusted referral partner. Beyond intake, this role also supports client communications and new-client onboarding, and works closely with the rest of the team to keep records, trackers, and files accurate and current.

This is a full-time position. Because the firm receives a modest volume of intake calls (up to five per day), the role also includes client communications and onboarding responsibilities beyond phone screening.

How to Apply:

Send an email to Rachelyates@yatesappeals.com with: (1)  a subject line that says “Intake Specialist Application.” Note: This is a test; (2) instead of a traditional cover letter, tell us about a time you had to help someone feel confident and taken care of during a stressful or uncertain moment. What did you do, and why did it work? (3) Do NOT apply on Wizehire; instead, apply via email only. 

Compensation:

$42,000 - $50,000 yearly


Responsibilities:

Client Intake & Screening

  • Serve as the first point of contact for prospective clients calling or writing to the firm
  • Conduct thoughtful, empathetic intake conversations to understand each caller's situation and legal need
  • Assess whether a matter falls within the firm's exclusive focus on Virginia appellate practice
  • Clearly and professionally explain the firm's scope of practice to callers whose matters fall outside it
  • Identify appropriate referral partners for matters outside the firm's scope and facilitate warm handoffs
  • Accurately document intake calls, capturing key facts, deadlines, and case details

Client Communications

  • Communicate with prospective and current clients by phone, email, and written correspondence
  • Draft clear, professional, and empathetic written communications, including intake summaries, follow-up emails, and referral letters
  • Serve as a responsive, reassuring point of contact for clients navigating a stressful legal process

Client Onboarding

  • Guide new clients through onboarding, including engagement paperwork, fee agreements, and initial file setup
  • Ensure onboarding documentation is complete, accurate, and properly filed
  • Coordinate with attorneys and staff to ensure a smooth transition from intake to active representation

Organization & Documentation

  • Maintain detailed, accurate records of all intake inquiries, referrals, and client communications
  • Track the status of each inquiry from first contact through resolution (engagement or referral)
  • Maintain and update intake logs, referral trackers, and related systems
  • Flag deadlines, follow-ups, and outstanding items to keep the team on track

Team Collaboration

  • Work closely with attorneys and staff to understand current caseload capacity and case criteria
  • Communicate proactively about incoming inquiries and potential new matters
  • Contribute to a supportive, collaborative team culture

Qualifications:
  • Excellent spoken and written communication skills; comfortable producing clear, professional writing daily
  • Strong organizational skills and close attention to detail
  • Genuine warmth and empathy, including with people who may be under stress
  • A clear understanding of the importance of accurate documentation and follow-through
  • Self-motivated, with a strong desire to learn, grow, and improve
  • Comfortable working as part of a small, closely coordinated team
  • Prior experience in a law firm, legal intake, customer service, or other client-facing role preferred but not required
  • Proficiency with standard office and case-management software, or a demonstrated ability to learn new systems quickly

About Company

Yates Appellate Law is a boutique Virginia-based appellate practice that helps trial lawyers and clients on appeal. We handle civil and criminal appeals and offer consulting and embedded appellate counsel services.