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Red Roof Jobs (NOW HIRING)

Red Roof

Lead Desktop Administrator

New Albany, OH · On-site

Associate Degree in an Information Technology related field or equivalent work experience * 3-5 years experience in Red Roof Desktop Administrator role or 5+ years of equivalent experience

RRI West Management LLC

Hotel Front Desk

Naperville, IL · On-site

$18/hr

S. As Red Roof's largest franchisee, our portfolio of hotels has a deep history in hospitality and our passion has always driven us to become a leader in the economy hotel segment. Our success is ...

RRI, Inc.

Assistant Controller

Columbus, OH · On-site

$8.50/hr

Today, Red Roof has over 400 properties nationwide and serves millions of guests each year. For over 40 years, the company and hotels have been known for a warm and welcoming spirit. As a premier ...

RRI, Inc.

Assistant Controller

Columbus, OH · On-site

$8.50/hr

Company Description Red Roof Inn ® was incorporated by founder James R. Trueman in 1972. The brand's first hotel opened in Columbus, Ohio, with a single room rate of $8.50 in 1973. Today, Red Roof ...

Red Roof

Procurement Specialist

New Albany, OH · On-site

Provides project budgets. • Manages Under One Roof (newsletter) submissions from Procurement team and vendor partners. • Maintains and distributes pertinent reports, files, and lists. • ...

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Red Roof information

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$13

$25

$37

How much do red roof jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for red roof in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.92 per hour, depending on experience, location, and employer.

What are Red Roof employees and what do they do?

Red Roof employees work for Red Roof, a well-known chain of economy hotels in the United States. Their roles can include front desk staff, housekeeping, maintenance, management, and customer service. Employees are responsible for ensuring guests have a comfortable stay by providing clean rooms, addressing guest needs, maintaining the property, and offering friendly service. Red Roof team members are trained to uphold the brand's standards for hospitality and efficiency.

What is the difference between Red Roof vs Housekeeper?

AspectRed RoofHousekeeper
Primary RoleHotel front desk or customer service staffCleaning and maintaining guest rooms and facilities
Required CredentialsHigh school diploma often preferred; customer service skillsHigh school diploma or equivalent; cleaning experience helpful
Work EnvironmentHotels, hospitality industryHotels, resorts, hospitality industry
Employer UsageHotel chains like Red Roof InnHotels, resorts, hospitality businesses

Red Roof staff typically work at the front desk or in customer service roles within hotels, focusing on guest interactions. Housekeepers are responsible for cleaning and maintaining guest rooms and hotel facilities. While both roles are part of the hospitality industry, they require different skills and credentials, with Red Roof staff emphasizing customer service and Housekeepers focusing on cleanliness and maintenance.

What are the key skills and qualifications needed to thrive as a Red Roof Front Desk Agent, and why are they important?

To thrive as a Red Roof Front Desk Agent, you need strong customer service abilities, attention to detail, and a high school diploma or equivalent. Familiarity with property management systems (such as Opera or similar hotel software), point-of-sale systems, and basic office technology is typically required. Outstanding communication, problem-solving skills, and a welcoming demeanor help agents excel in guest interactions. These skills ensure efficient operations, guest satisfaction, and a positive brand experience for all visitors.

What are some common challenges faced by front desk associates at Red Roof, and how can applicants prepare for them?

Front desk associates at Red Roof often handle a high volume of guest interactions, including check-ins, reservations, and resolving guest concerns. A common challenge is managing multiple tasks simultaneously while maintaining a friendly and professional demeanor, especially during peak hours. Applicants can prepare by developing strong organizational skills, practicing effective communication, and learning to use hotel management software. Familiarity with customer service best practices and a calm, solution-oriented approach will also help in handling unexpected situations smoothly.
More about Red Roof jobs
What cities are hiring for Red Roof jobs? Cities with the most Red Roof job openings:
What states have the most Red Roof jobs? States with the most job openings for Red Roof jobs include:
What job categories do people searching Red Roof jobs look for? The top searched job categories for Red Roof jobs are:
Red Roof jobs near you
Infographic showing various Red Roof job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 77% Full Time, 8% Part Time, 13% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $52,142 per year, or $25.1 per hour.

Hotel Front Desk

RRI West Management LLC

Mount Pleasant, SC • On-site

$16/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Love Helping People?
We’re hiring Full-Time Front Desk Team Member for our Mt. Pleasant property! If you enjoy providing great customer service and working with guests, we’d love to meet you.

Starting wage is $16.00 per hour depending on experience.

We are looking for the following shift:

  • 4-5 days Second Shift 3pm-11pm

Requirements:

  • At least 1 year of customer service experience required
  • Hotel front desk experience preferred
  • Strong communication and teamwork skills
  • Reliable and detail-oriented

RRI West Management, LLC is the company that manages over 24 Red Roof Inns and Red Roof Plus+ locations across the U.S. As Red Roof's largest franchisee, our portfolio of hotels has a deep history in hospitality and our passion has always driven us to become a leader in the economy hotel segment. Our success is fueled by recruiting and developing people who have a genuine passion for meaningful relationships. It's a simple formula: We start with the best people, We strategize to deliver key business results, and We stop at nothing for our guests. When you do these things consistently, our employees and guests can't help but have an amazing story to tell. Join our team Full Time and you will enjoy these benefits!

  • Health insurance
  • Dental
  • Vision
  • Competitive Pay
  • Pet Insurance
  • Employer Paid Life Insurance
  • PTO after 60 days!
  • 401K with Employer Match
  • Career Growth Opportunities

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding customer service satisfaction, while working with hotel team members, maintaining room quality as well as the safety and security of the hotel.

  • Welcome guests with proper greeting and perform all guest related services. (i.e., Wake up/ courtesy calls, guest concerns/complaints/ requests, provide coffee, location information and professional lobby presentation.
  • Handle reservation requests; check guests in/out; all guest accounting such as cash and PCI policies.
  • Make, change, and monitor reservations; review and report rate availability; update and monitor room status.
  • Inform Hotel Management of any possible sales leads or events in the area.
  • Maintain confidentiality of guest information and pertinent hotel data.
  • Perform daily cash count in drawer and safe.
  • Complete all required reports on daily shift report. (i.e., room discrepancies, balance report, housekeeping clean reports)
  • Communicate with Hotel Management and other GSR’s as needed about issues, requests or concerns regarding guests or rooms.
  • Work with housekeeping and maintenance to communicate room status, such as stayovers, checkouts, skips, clean/dirty rooms and out of order rooms.
  • Cross train in all front desk shifts and other departments in the hotel.
  • Train new hires in all front desk procedures and policies.
  • Comply with all company and OSHA standards related to safety and security.
  • Maintain professional and proper company dress code standards including a smile and friendly attitude towards guests and staff members.
  • Smile and greet guests following the 24-7 rule, maintain positive guest relations and appropriately handle guest requests.
  • Perform other duties as assigned.

Qualifications

  • HS Diploma or equivalent work experience.
  • 1-2 years of previous experience in customer service.
  • Must have basic office skills (i.e., Math, cash handling, computer skills, etc.)
  • Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work.
  • Able to be self-started and work with minimal supervision.
  • Have basic communication skills (reading, writing, comprehension) Bi-lingual (English Spanish) preferred but not required.
  • Decision making and problem-solving skills.
  • Some administrative duties required (timekeeping system, rooms’ cleaned reports, etc.)
  • May be required to work nights, weekends and/or holidays.

Apply