Recovery Advocate Jobs (NOW HIRING)

Nexus Family Recovery Center is a Dallas-based nonprofit dedicated to helping women and families heal from substance use disorder. We provide a comprehensive continuum of care, from detox through residential and outpatient treatment, rooted in trauma-informed, evidence-based practice and a deep belief that recovery is possible for everyone we serve.

At Nexus, our culture is built on the same values we bring to our clients: respect, compassion, and integrity. Our team is made up of professionals who are serious about the work and about each other, and we are committed to building a workplace where staff feel supported, valued, and able to grow.

If you're looking for work that matters, a team that shows up, and an organization that invests in the people doing the hard work, then we'd love to meet you.

The Recovery Advocate - PT provides support, encouragement, and guidance to individuals receiving treatment. This role focuses on promoting recovery, maintaining a safe and supportive environment, and helping clients develop the skills necessary to sustain long-term sobriety. Recovery Advocates serve as a positive role model, assists with daily program activities, and helps ensure the safety of clients and children.

• Monitor client activities and provide supervision for clients and/or children to ensure adherence to facility rules, schedules, and program expectations.
• Assist clients with daily living activities and structured programming.
• Facilitate or co-facilitate recovery-focused groups or meetings when appropriate.
• Observe and document client behavior, progress, and any concerns in accordance with agency policies.
• Conduct routine room checks, safety checks, and maintain a clean and safe therapeutic environment.
• Provide crisis intervention and notify clinical staff of any behavioral or medical concerns immediately.
• Provide safe, timely, and supervised transportation of clients to offsite activities or appointments, as needed.
• Document notes and other information in systems including CMBHS and Welligent.
• Maintain accurate documentation in staff logs, incident reports, facility forms, and/or other required reports, as needed.
• Perform room searches, as needed, and document these searches in the client record.
• Attend all required staff training sessions.
• Monitor visitation for clients, families, and children.
• Conduct and document urine screenings in CMBHS and Millenium Health systems.
• Demonstrate regular and predictable attendance and punctuality.
• Other duties may be assigned.

• High school diploma or GED required; associate or bachelor's degree in social services, psychology, or a related field preferred.
• Experience working in behavioral health, substance abuse treatment preferred.
• Personal recovery experience may be considered depending on program requirements.

• Manage client behavior, manage crisis situations, and apply conflict resolution skills to situations.
• Proficient in common office technology tools, including Microsoft Outlook, Excel, SharePoint, and Teams.
• Maintain confidentiality in accordance with state & federal laws.
• General knowledge of addiction, recovery principles, and trauma informed care.
• Strong observation and documentation skills.
• Show sensitivity and work with people of various races, cultures, and socioeconomic levels.
• Practice safe driving practices, as needed.
• Demonstrate professional boundaries and ethics.
• Knowledge of identifying and reporting suspected abuse, neglect, or exploitation.

Ability to read, comprehend, and interpret simple instructions, documents, and correspondence. Ability to write simple correspondence and effectively present information to clients, customers, visitors, and employees of the organization.

• Respects confidentiality always.
• Follows HIPAA and CFR 42 guidelines for disclosing information.
• Adheres to the agency's compliance plan, code of conduct, and the Nexus policies & procedures.
• Treats all clients, visitors, and co-workers with dignity and respect.
• Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form.
• Ability to solve practical problems involving a variety of concrete variables in standardized situations.
• Ability to perform assigned duties and responsibilities with neatness, accuracy, and a degree of excellence, promptly.
• Ability to work at the maximum capacity of all required expectations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. As a condition of continued employment, you are responsible for obtaining and maintaining all training required to stay in compliance with state licensure rules and regulations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; navigate stairs, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and distance vision. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.