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Reception Manager Jobs in Dallas, TX (NOW HIRING)

Receptionist

Dallas, TX · On-site

$15.50 - $20.50/hr

Ensure team provides outstanding reception and concierge service to client, while building strong customer relationships * *Communicate with direct reports, manager and client on job or deadline ...

Receptionist

Dallas, TX

$15.50 - $20.50/hr

Ensure team provides outstanding reception and concierge service to client, while building strong customer relationships * *Communicate with direct reports, manager and client on job or deadline ...

Receptionist

Dallas, TX · On-site

$20 - $23/hr

... areas, reception, and meeting spaces clean, organized, and fully functional. * Provide administrative support for workplace operations, including processing employee requests, managing access ...

Receptionist

Dallas, TX · On-site

$20 - $23/hr

... areas, reception, and meeting spaces clean, organized, and fully functional. * Provide administrative support for workplace operations, including processing employee requests, managing access ...

Administrative Assistant

Dallas, TX

$17.75 - $24/hr

Oversee Reception desk including answering phone and greeting visitors * Assist with new hire ... Profiles into firm document management system all incoming mail, faxes, overnight deliveries and ...

Client Service Associate

Westlake, TX · On-site

$14 - $19.25/hr

... management, assist with meeting room setups, and provide hospitality and occasional reception coverage. This position is ideal for someone who excels in a fastpaced environment, loves helping others ...

As an Office Manager you are primarily responsible for providing all administrative support to our ... A/P, A/R, reception area, mail, purchasing and facilities maintenance. * Resolves customer ...

As an Office Manager you are primarily responsible for providing all administrative support to our ... A/P, A/R, reception area, mail, purchasing and facilities maintenance. * Resolves customer ...

As an Office Manager you are primarily responsible for providing all administrative support to our ... A/P, A/R, reception area, mail, purchasing and facilities maintenance. * Resolves customer ...

Showing results 21-40

Reception Manager information

See Dallas, TX salary details

$10.9K

$60.6K

$87.6K

How much do reception manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for reception manager in Dallas, TX is $60,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $81,600.00 per year, depending on experience, location, and employer.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the most commonly searched types of Reception jobs in Dallas, TX?

The most popular types of Reception jobs in Dallas, TX are:

What are popular job titles related to Reception Manager jobs in Dallas, TX?

For Reception Manager jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Reception Manager jobs in Dallas, TX look for?

The top searched job categories for Reception Manager jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Reception Manager jobs?

Cities near Dallas, TX with the most Reception Manager job openings:

Infographic showing various Reception Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $57,596 per year, or $27.7 per hour.

$15.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


RR Donnelley rating

6.4

Company rating: 6.4 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

36th of 52 rated marketing agency


Job description

Company Description
RRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.
Job Description
The Receptionist delivers exceptional customer service for our clients. Responsibilities include leading employee(s) and directing workflow for reception and concierge services while serving as a subject matter expert and resource to the team.
Job duties
(* denotes an "essential function")
  • *Ensure team provides outstanding reception and concierge service to client, while building strong customer relationships
  • *Communicate with direct reports, manager and client on job or deadline issues
  • *Immediately escalate operational problems or issues to Supervisor or Manager
  • *Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures
  • *Produce required reports on schedule
  • *Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction
  • *Ensure clients and guests are welcomed in the office lobby and serve as a daily point of contact for any employee, visitor/guest or client escalations
    • *Ensure a seamless and personal guest journey
    • *Escort guests to their booked meeting room within the building, informing the host of the guest's arrival
    • *Understand customer's needs and provide them with 5 Star professional service.
    • *Attend to guests wishes and requirements.
    • *Answer the phone and make reservations, take and distribute messages or mail and redirect calls
    • *Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
    • *Arrange events, excursions, transportation etc. upon request from guests
    • *Handle external and internal calls in a professional manner
    • *Assist hospitality with setting up rooms with beverages and food
    • *Manage any external catering requirements from third party vendors
    • *Book meeting rooms using Condeco and MS Outlook accurately and ensure that all AV, room layout and food and beverage requirements are noted
    • *Continually monitor reception inbox ensuring e-mails are responded to in a timely manner
    • *Book transport for employees and clients
    • *Manage Visiting Attorney office and room bookings and visitor pass management
    • Liaise with other departments to ensure efficient communication and guest service, and creating a 'one team' approach to delighting your guests
    • Occasional requirement to support client functions that run into the evening
    • Adhere to Williams Lea policies in addition to client site policies.

Qualifications
  • High school diploma or equivalent
  • Minimum 3 years' Concierge and/or reception experience in a customer service environment, legal or financial services industries preferred
  • 1 year or more experience working on a reception desk for a blue-chip company within a busy office environment
  • Intermediate Microsoft Office Word and Excel skills
  • Basic Microsoft PowerPoint skills
  • Prior experience working with vendors preferred
  • Outstanding guest services skills,
  • Excellent and sophisticated communication skills, both verbal & written
  • Good time management skills
  • Good knowledge and understanding of a Cisco telephone system
  • Must possess professional presentation/appearance
  • Great interpersonal skills and an outgoing personality
  • Excellent command of the English language, both in verbal and written communication
  • Operational experience working at prestigious events preferred
  • Attention to detail with good organizational skills
  • Must possess passion to achieve excellent guest service consistently
  • Demonstrates the ability to lead others effectively
  • Ability to work under pressure, plan ahead and anticipate problems
  • Ability to meet all required deadlines
  • A welcoming positive manner and an understanding of what good customer service looks like
  • Acts with integrity at all times and embraces the company philosophy.
  • Ability to understand the needs of the client and provide customer service and superior client service.
  • Ability to create and maintain strong relationships and channels of communication with key interfaces and the business
  • Knowledge of Condeco and working knowledge of A/V equipment an advantage
  • Ability to multitask, prioritize workload and provide administrative support.
  • Ability to handle sensitive and/or confidential documents and information.
  • Able to make independent decisions that conform to business needs and policy.
  • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory or managerial level.
  • Must work well in a team environment
  • Must be able to interact effectively with multi-functional and diverse backgrounds.
  • Ability to work in a fast-paced environment.
  • Must be self-motivated with positive can-do attitude.

Additional Information
The salary range for this role at the noted RRD location is $18.99 - $26.59 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans

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