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Reception Associate Jobs in Washington (NOW HIRING)

Reception & Customer Service: * Welcome clients, families, visitors, vendors, and staff in a ... Associate degree or administrative certification. * Experience working in healthcare, adult day ...

Office Services Associate - Workplace Experience & Operations We're looking for a service-driven ... Reception & Front Desk - Serve as the first point of contact by greeting visitors, answering calls ...

Office Services Associate - Workplace Experience & Operations We're looking for a service-driven ... Reception & Front Desk - Serve as the first point of contact by greeting visitors, answering calls ...

Client Service Associate

Herndon, VA · On-site

$15 - $20.50/hr

The Client Services Associate will report to the Client Services Supervisor, Client Services ... Provides reception or concierge (front of office) coverage as needed. Competencies : * Strong ...

Position summary The Hospitality Associate position is responsible for providing hospitality and catering services as a client site including conference room set-up, reception assistance and other ...

Client Service Associate

Herndon, VA · On-site

$15 - $20.50/hr

The Client Services Associate will report to the Client Services Supervisor, Client Services ... Provides reception or concierge (front of office) coverage as needed. Competencies : * Strong ...

... Associate position is responsible for providing hospitality and catering services as a client site ... Provide back-up support to Reception and/or Office Services as needed. Working conditions

Client Service Associate

Arlington, VA · On-site

$16.75 - $23/hr

Client Services Associate Reports To : Client Services Leadership About the Role As a Client ... Step into the spotlight as a backup for reception and concierge services, greeting guests with ...

STOCK ASSOCIATE

Arlington, VA · On-site

$17.25 - $21.75/hr

We are looking for STOCK ASSOCIATE WHAT WOULD YOUR DAY TO DAY BE LIKE AT MANGO? At Mango we inspire ... You will carry out the reception and control of merchandise and its storage in the stockroom, in ...

Showing results 21-40

Reception Associate information

What is a reception associate?

Reception Associates are professionals who manage the front desk operations of an office, clinic, hotel, or other organization. Their primary responsibilities include greeting visitors, answering phone calls, handling inquiries, scheduling appointments, and ensuring the reception area is welcoming and organized. Reception Associates also may handle basic administrative tasks, such as sorting mail or maintaining records. They play a crucial role in creating a positive first impression for clients and guests.

What are the key skills and qualifications needed to thrive as a reception associate, and why are they important?

To thrive as a Reception Associate, you need strong organizational skills, attention to detail, and proficiency in customer service, often supported by a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent interpersonal skills, a friendly demeanor, and the ability to multitask help someone stand out in this role. These abilities are vital for ensuring smooth front-desk operations, creating positive first impressions, and efficiently managing daily administrative tasks.

What are some common challenges faced by reception associates, and how can they be managed effectively?

Reception Associates often encounter challenges such as managing a high volume of visitors, handling multiple phone lines, and dealing with unexpected situations or difficult guests. Effective time management, strong communication skills, and the ability to remain calm under pressure are essential for success in this role. Many organizations provide on-the-job training and support from supervisors or team members, which can help new hires quickly adapt and build confidence. Being proactive in seeking feedback and staying organized can also make daily tasks more manageable.

What is the difference between Reception Associate vs Front Desk Clerk?

Reception AssociateFront Desk Clerk
Typically requires customer service skills, basic administrative knowledge, and sometimes a high school diploma.Often requires similar customer service skills, basic clerical tasks, and a high school diploma or equivalent.
Work environment includes offices, clinics, hotels, or corporate settings.Work environment includes hotels, hospitals, or service-oriented businesses.
Used across industries like healthcare, hospitality, and corporate sectors.Commonly found in hospitality, healthcare, and retail industries.

Both roles involve greeting visitors, answering phones, and administrative support. The main difference lies in the specific industry context and job titles used by employers. While similar, 'Reception Associate' may imply a slightly more formal or corporate setting, whereas 'Front Desk Clerk' is often associated with hospitality or service industries.

What qualifications do you need to work in a reception associate?

To work as a reception associate, candidates typically need a high school diploma or equivalent. Strong communication, organizational skills, and proficiency with office software are important, and previous customer service experience can be beneficial. Some positions may require basic knowledge of phone systems and multitasking abilities.

Which reception associate job pays the most?

The highest-paying reception associate roles are typically found in large corporations, healthcare facilities, or specialized industries, where salaries can range from $15 to $20 per hour or higher. Factors such as experience, location, and additional responsibilities can influence pay rates for this position.

What are the most commonly searched types of Reception jobs in Washington?

The most popular types of Reception jobs in Washington are:

On Call/Part Time - Receptionist/Service Associate - DC

Washington, DC • On-site

IST Management Services
Strategic Planning Consulting Services • 1 - 5K employees

$20 - $22/hr

Part-time

Re-posted 21 days ago


IST Management rating

5.3

Company rating: 5.3 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

On Call / Part Time Receptionist/Service Associate- DC (PT)

 

IST Management is a rapidly growing integrated facilities management company and the largest American privately-owned facilities management company. Founded in 1997, the company is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management. This is a part time time direct hire position The Receptionist/Office Services Associate will work closely with the Facilities, Executive Administrative Staff, and Property Management to ensure that all daily operational, maintenance and tasks are taken care of to maintain the value and appearance of operations. We observe a business professional dress code. Must be willing to cross train for potential advancement opportunities!

Compensation: While the compensation for this position is finally dependent upon the candidate’s experience/qualifications, the approximate compensation for this position will be $20.00 to 22.00 to be paid hourly.

Location: Washington DC

Hours: Varies - Monday through Friday 7:00AM – 6:00PM 


Essential Duties and Responsibilities:

Reception Services 50%

  • Perform reception duties which include: smiling, greeting visitors and employees, answering phones, conference room scheduling, and various administrative functions
  • Greet and welcome guests in person and on phone; answer and direct inquiries to designated department.
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Maintain log books, including sign-in/out logs, front desk expenditures, and calls received.
  • Manage front office reception area by cleaning and organizing desk and visitor lobby.

Office Services 50%

  • Pickup/sort/deliver mail. Sign and account for overnight mail deliveries and ensure delivery is made to recipient
  • Set-up and breakdowns for meetings
  • General housekeeping of all conference rooms
  • Kitchen supply management (ordering and restocking of supplies)
  • Internal building move coordination
  • Respond, coordinate and submit building related issues with property management and or outside contractors
  • Perform other tasks as assigned

To be considered for this position, you must meet the following qualifications:

  • High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management.
  • Keyboarding and windows environment PC skills. Excellent communication skills both verbal and written
  • Proficient in MS-Office Suite (word, excel, power point a must)
  • Ability to effectively work individually or in a team environment
  • Competency in performing multiple functional tasks and willingness to cross-train for other job functions
  • Capable of lifting up to 55 pounds; Reliable transportation
  • Experience in reception/office services a plus

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.


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