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Reception Associate Jobs in Ohio (NOW HIRING)

Actalent

Business Support Associate

Dublin, OH ยท On-site

$20.19/hr

Provide high-quality front-office customer service, including phone and reception support * Partner ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Extera Building Solutions

Office Manager

Walton Hills, OH ยท On-site

$18 - $25/hr

High school diploma required; associate degree preferred * 2+ years of administrative, clerical, reception, or office support experience preferred * Strong communication and interpersonal skills

Thomas Lane Inc

Warehouse Receiving Associate

Twinsburg, OH ยท On-site

$15 - $17/hr

We are looking for a Warehouse Receiving Associates to join our team that will be responsible for effective and efficient operation of the shipping docks and reception of inbound products. They will ...

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Reception Associate information

What is a reception associate?

Reception Associates are professionals who manage the front desk operations of an office, clinic, hotel, or other organization. Their primary responsibilities include greeting visitors, answering phone calls, handling inquiries, scheduling appointments, and ensuring the reception area is welcoming and organized. Reception Associates also may handle basic administrative tasks, such as sorting mail or maintaining records. They play a crucial role in creating a positive first impression for clients and guests.

What are the key skills and qualifications needed to thrive as a reception associate, and why are they important?

To thrive as a Reception Associate, you need strong organizational skills, attention to detail, and proficiency in customer service, often supported by a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent interpersonal skills, a friendly demeanor, and the ability to multitask help someone stand out in this role. These abilities are vital for ensuring smooth front-desk operations, creating positive first impressions, and efficiently managing daily administrative tasks.

What are some common challenges faced by reception associates, and how can they be managed effectively?

Reception Associates often encounter challenges such as managing a high volume of visitors, handling multiple phone lines, and dealing with unexpected situations or difficult guests. Effective time management, strong communication skills, and the ability to remain calm under pressure are essential for success in this role. Many organizations provide on-the-job training and support from supervisors or team members, which can help new hires quickly adapt and build confidence. Being proactive in seeking feedback and staying organized can also make daily tasks more manageable.

What is the difference between Reception Associate vs Front Desk Clerk?

Reception AssociateFront Desk Clerk
Typically requires customer service skills, basic administrative knowledge, and sometimes a high school diploma.Often requires similar customer service skills, basic clerical tasks, and a high school diploma or equivalent.
Work environment includes offices, clinics, hotels, or corporate settings.Work environment includes hotels, hospitals, or service-oriented businesses.
Used across industries like healthcare, hospitality, and corporate sectors.Commonly found in hospitality, healthcare, and retail industries.

Both roles involve greeting visitors, answering phones, and administrative support. The main difference lies in the specific industry context and job titles used by employers. While similar, 'Reception Associate' may imply a slightly more formal or corporate setting, whereas 'Front Desk Clerk' is often associated with hospitality or service industries.

What qualifications do you need to work in a reception associate?

To work as a reception associate, candidates typically need a high school diploma or equivalent. Strong communication, organizational skills, and proficiency with office software are important, and previous customer service experience can be beneficial. Some positions may require basic knowledge of phone systems and multitasking abilities.

Which reception associate job pays the most?

The highest-paying reception associate roles are typically found in large corporations, healthcare facilities, or specialized industries, where salaries can range from $15 to $20 per hour or higher. Factors such as experience, location, and additional responsibilities can influence pay rates for this position.

What are the most commonly searched types of Reception jobs in Ohio?

The most popular types of Reception jobs in Ohio are:

What cities in Ohio are hiring for Reception Associate jobs?

Cities in Ohio with the most Reception Associate job openings:

Reception Associate jobs near you
Infographic showing various Reception Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Business Support Associate

Dublin, OH โ€ข On-site

Actalent
Business Management Consultingย โ€ขย 5 - 10K employees
Learn more about Actalentexternal

$20.19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Overview
Job Description
The Business Support Associate is responsible for providing timely and value-adding customer service to our customers including, but not limited to candidates, contract employees, clients and internal partners (both in the field office and corporate or center). This is an customer-facing role that will require ongoing support of customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.
Responsibilities
Contractor and Client Onboarding:
  • Support candidate onboarding, by assisting with pre-employment paperwork completion and coordinating the distribution of PPE and other required assets
  • Assist with contractor training and certification requirements
  • Participate in office digital red zones to help communicate onboarding status updates to stakeholders
  • Partner with centralized teams to support client and contractor onboarding activities, directing candidates or contractors to the appropriate resources.

Lifecycle Management:
  • Serve as point of contact for contractor questions, and facilitate communication to the center (via ACT/OTD and Cases) to support resolution of onboarding, payroll and invoicing issues, such as lost checks with a focus on timely resolution and customer satisfaction
  • Partner with the center through Cases to update contractor records for address updates, direct deposit changes, etc.
  • Manage the processing of Distribute live paychecks
  • Manage contractor travel booking requests
  • Direct unemployment filing questions and workers' compensation inquiries to the appropriate teams for resolution

Operational Support Activities:
  • Provide high-quality front-office customer service, including phone and reception support
  • Partner with talent acquisition to support internal onboarding for all field office/on-premise hiring, including I-9 and onboarding paperwork completion, setting up desk, etc.
  • In partnership with supervisor, manage internal payroll process
  • Asset distribution and collection for new internal hires and terminations for internal hires and consultants
  • Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions
  • Serve as primary liaison between field office producers and corporate or center-based teams, and find opportunities to drive partnerships between the center and field employees
  • Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc.
  • Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property management
  • In partnership with BSS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.)
  • Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory

Qualifications
  • Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable experience in customer service
  • Ability to prioritize, organize, and problem solve to achieve expected deadlines
  • Capability of working in a team-oriented environment and deliver/receive feedback in real time
  • Excellent written/oral communication and interpersonal skills
  • Ability to build strong partnerships with all internal customers, both locally and in our corporate locations
  • Integrity and ability to maintain confidentiality while adhering to HR and company policies
  • Ability to tackle complex issues and develop innovative, practical solutions
  • Action and detail oriented; able to prioritize while handling multiple tasks

Per Pay Transparency Acts:
The base salary for this position is $42,000 + bonus potential of up to $4,000 per year.
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Tuition Assistance
  • Time Off/Leave (PTO, Primary Caregiver/Parental Leave)

About Actalent
With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world.
Our Aston Carter brand provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.
Our Culture
Actalent is an equal opportunity employer. We are committed to creating and fostering an inclusive environment for all employees. We encourage all employees to bring their most authentic selves to work. To achieve these goals, we offer a range of community groups and service opportunities for all employees.
Allegis Group Foundation
The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.
We form strategic alliances with national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact in the marketplace, and the development offerings they have for our internal employees and consultants.
Check out our Instagram and LinkedIn to see what it's like to be part of our team: instagram.com/weareactalent | https://www.linkedin.com/company/actalentservices
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
#actalentinternal #LI-Onsite
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About Actalent

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Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We're supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.

Industry

Business management consulting

Company size

5,001 - 10,000 Employees

Headquarters location

Hanover, MD, US

Social media

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