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Reception Associate Jobs in Ohio (NOW HIRING)

JPMorgan Chase & Co.

Event Planner Associate

Columbus, OH · On-site

$17 - $19.50/hr

Join our dynamic team as an Event Management Associate and become the driving force behind ... Reliably cover essential reception desk functions, including answering telephone calls, returning ...

Old Carolina Barbecue Co.

Catering Associate

Canton, OH · On-site

$15/hr

The next may be a wedding reception, graduation party, fundraiser, community event, or large private gathering. As a Catering Associate, you'll gain experience in: * Event hospitality * Catering ...

Old Carolina Barbecue Co.

Catering Associate

Stow, OH · On-site

$15/hr

The next may be a wedding reception, graduation party, fundraiser, community event, or large private gathering. As a Catering Associate, you'll gain experience in: * Event hospitality * Catering ...

Old Carolina Barbecue Co.

Catering Associate

Akron, OH · On-site

$15/hr

The next may be a wedding reception, graduation party, fundraiser, community event, or large private gathering. As a Catering Associate, you'll gain experience in: * Event hospitality * Catering ...

BrightView Health

Office Coordinator

Norwood, OH · On-site

$17.25 - $23/hr

EXPERIENCE * 1+ years of office administration, reception, or coordination experience. EDUCATION : * High school diploma or equivalent required; Associate's or Bachelor's degree preferred. We offer ...

BrightView Health

Office Coordinator

Norwood, OH · On-site

$17.25 - $23/hr

Qualifications EXPERIENCE * 1+ years of office administration, reception, or coordination experience. EDUCATION : * High school diploma or equivalent required; Associate's or Bachelor's degree ...

Corrigan Krause CPAs

Receptionist

Westlake, OH · On-site

$14.50 - $19.25/hr

Manage the reception area * Greet visitors, helping them navigate the office, supplying them with ... High School Diploma /Associates or Bachelor's Degree preferred * Efficiency in Microsoft Suite ...

Brightview Health

Office Coordinator

Norwood, OH · On-site

$17.25 - $23/hr

Qualifications EXPERIENCE * 1+ years of office administration, reception, or coordination experience. EDUCATION : * High school diploma or equivalent required; Associate's or Bachelor's degree ...

Ricoh USA, Inc.

Mail Associate

Cincinnati, OH · On-site

$17.02 - $18/hr

May perform Reception services on temporary/occasional basis. * Maintains records for management reports and inventories of supplies needed. * Distributes office supplies, fax transmissions and mail ...

Ricoh USA, Inc.

Mail Associate

Cincinnati, OH

$17.02 - $18/hr

May perform Reception services on temporary/occasional basis. * Maintains records for management reports and inventories of supplies needed. * Distributes office supplies, fax transmissions and mail ...

JP Morgan Chase

Event Planner Associate

Columbus, OH · On-site

$17.25 - $19.75/hr

Join our dynamic team as an Event Management Associate and become the driving force behind ... Reliably cover essential reception desk functions, including answering telephone calls, returning ...

JPMorgan Chase & Co

Event Planner Associate

Columbus, OH · On-site

$17.25 - $19.75/hr

Join our dynamic team as an Event Management Associate and become the driving force behind ... Reliably cover essential reception desk functions, including answering telephone calls, returning ...

Ameriprise Financial

Client Service Associate

Dublin, OH · On-site

$27K - $37K/yr

... and reception support as needed, including but not limited to understanding firm policies ... Associate (2-year) degree or equivalent. * 3-5 years Relevant Experience Required. * Experience ...

Ameriprise Financial

Client Service Associate

Dublin, OH · On-site

$27K - $37K/yr

... and reception support as needed, including but not limited to understanding firm policies ... Associate (2-year) degree or equivalent. * 3-5 years Relevant Experience Required. * Experience ...

Actalent

Business Support Associate

Dublin, OH · On-site

$42K/yr

Provide high-quality front-office customer service, including phone and reception support * Partner ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Dublin, OH · On-site

$42K/yr

Provide high-quality front-office customer service, including phone and reception support * Partner ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Dublin, OH · On-site

$42K/yr

Provide high-quality front-office customer service, including phone and reception support * Partner ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Dublin, OH

$42K/yr

Provide high-quality front-office customer service, including phone and reception support * Partner ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

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Reception Associate information

What is a reception associate?

Reception Associates are professionals who manage the front desk operations of an office, clinic, hotel, or other organization. Their primary responsibilities include greeting visitors, answering phone calls, handling inquiries, scheduling appointments, and ensuring the reception area is welcoming and organized. Reception Associates also may handle basic administrative tasks, such as sorting mail or maintaining records. They play a crucial role in creating a positive first impression for clients and guests.

What are the key skills and qualifications needed to thrive as a reception associate, and why are they important?

To thrive as a Reception Associate, you need strong organizational skills, attention to detail, and proficiency in customer service, often supported by a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent interpersonal skills, a friendly demeanor, and the ability to multitask help someone stand out in this role. These abilities are vital for ensuring smooth front-desk operations, creating positive first impressions, and efficiently managing daily administrative tasks.

What are some common challenges faced by reception associates, and how can they be managed effectively?

Reception Associates often encounter challenges such as managing a high volume of visitors, handling multiple phone lines, and dealing with unexpected situations or difficult guests. Effective time management, strong communication skills, and the ability to remain calm under pressure are essential for success in this role. Many organizations provide on-the-job training and support from supervisors or team members, which can help new hires quickly adapt and build confidence. Being proactive in seeking feedback and staying organized can also make daily tasks more manageable.

What is the difference between Reception Associate vs Front Desk Clerk?

Reception AssociateFront Desk Clerk
Typically requires customer service skills, basic administrative knowledge, and sometimes a high school diploma.Often requires similar customer service skills, basic clerical tasks, and a high school diploma or equivalent.
Work environment includes offices, clinics, hotels, or corporate settings.Work environment includes hotels, hospitals, or service-oriented businesses.
Used across industries like healthcare, hospitality, and corporate sectors.Commonly found in hospitality, healthcare, and retail industries.

Both roles involve greeting visitors, answering phones, and administrative support. The main difference lies in the specific industry context and job titles used by employers. While similar, 'Reception Associate' may imply a slightly more formal or corporate setting, whereas 'Front Desk Clerk' is often associated with hospitality or service industries.

What qualifications do you need to work in a reception associate?

To work as a reception associate, candidates typically need a high school diploma or equivalent. Strong communication, organizational skills, and proficiency with office software are important, and previous customer service experience can be beneficial. Some positions may require basic knowledge of phone systems and multitasking abilities.

Which reception associate job pays the most?

The highest-paying reception associate roles are typically found in large corporations, healthcare facilities, or specialized industries, where salaries can range from $15 to $20 per hour or higher. Factors such as experience, location, and additional responsibilities can influence pay rates for this position.

What are the most commonly searched types of Reception jobs in Ohio?

The most popular types of Reception jobs in Ohio are:

What cities in Ohio are hiring for Reception Associate jobs?

Cities in Ohio with the most Reception Associate job openings:

Reception Associate jobs near you
Infographic showing various Reception Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Event Planner Associate

Columbus, OH • On-site

JPMorgan Chase & Co.
Finance and Insurance • 10K+ employees
Learn more about JPMorgan Chase & Co.external

$17 - $19.50/hr

Other

This job post has expired today. Applications are no longer accepted.

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

Job description

Join our dynamic team as an Event Management Associate and become the driving force behind exceptional meetings and events at our Conference Center. In this high-impact role, you’ll serve as the primary point of contact for clients, orchestrating seamless event experiences through proactive collaboration with catering, audio-visual, and facilities partners. You’ll thrive in a fast-paced environment, leveraging your organizational skills, client focus, and problem-solving abilities to deliver outstanding service and memorable events. If you’re passionate about hospitality, excel under pressure, and want to make a meaningful impact, this is your opportunity to shine and grow your career with JPMorganChase.

As an Event Management Associate in the Conference Center, you will play a crucial role in planning meetings and ensuring exceptional customer experience. Acting as the single point of contact during the planning process for clients, you will coordinate with event partners to ensure seamless event execution. The ideal candidate will excel in client interaction, problem-solving, and decision-making, while maintaining a high level of organization and composure under pressure.

Job responsibilities
  • Proactively oversee meetings and events within the designated center, collaborating with internal partners to exceed client expectations and provide personalized, high-touch customer service by meeting and greeting each client daily.
  • Effectively handle day-to-day challenges presented by clients, driving towards solutions while maintaining a positive client experience.
  • Consistently maintain a professional, flexible, and "can-do" attitude, delivering exceptional service at all times.
  • Regularly participate in daily operations meetings and weekly reviews to stay ahead and informed on events you and the team are planning.
  • Thoroughly execute pre-conference and post-conference calls/meetings when applicable, ensuring all details are managed effectively.
  • Promptly manage space issues and escalate unresolved matters to the lead planner or manager as needed.
  • Reliably cover essential reception desk functions, including answering telephone calls, returning emails promptly, and greeting/escorting clients to their meeting rooms.
  • Expertly master the usage of the EMS (Event Management System) to detail reservations, review incoming requests, and generate accurate reports.
  • Clearly serve as a strong communicator, managing correspondence between the planning team and reservation holders throughout the booking process, while providing outstanding customer service.
  • Diligently prioritize new meeting room reservations from online booking tools, ensuring timely and accurate processing.
  • Consistently ensure customers are contacted in a timely manner, updated regarding the status of their requests, and offered available options as needed.

Required qualifications ,capabilities and skills

  • Bachelors Degree Required
  • Four plus years’ experience in the Hospitality Industry, 5-Star Hotels, Event Planning and Food & Beverage with high touch customer service, demonstrating a strong foundation in customer service and organizational skills
  • Excellent interpersonal and communication skills, with the ability to engage with clients and colleagues professionally and warmly
  • Ability to effectively manage guest experiences and expectations using a high level of tact and diplomacy
  • Highly organized, with the ability to multitask and prioritize tasks effectively
  • Working knowledge of audio-visual systems. Proficiency in Microsoft Office tools are essential
  • Flexibility to thrive in a fast-paced and diverse environment
  • Willingness to work flexible shifts to cover conference center hours and locations
Perferred qualifications, capabilities and skills
  • Knowledge of the EMS booking system is a plus
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