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Reception Associate Jobs in Ohio (NOW HIRING)

Power Wellness

Member Services Associate

Cincinnati, OH · On-site

... reception and computer skills preferred. • CPR/AED certification required within 90 days of hire. • Must possess excellent inter-personal and communication skills, and the ability to work with ...

powerwell

Member Services Associate

Cincinnati, OH

... reception and computer skills preferred. • CPR/AED certification required within 90 days of hire. • Must possess excellent inter-personal and communication skills, and the ability to work with ...

powerwell

Member Services Associate

Cincinnati, OH · On-site

... reception and computer skills preferred. • CPR/AED certification required within 90 days of hire. • Must possess excellent inter-personal and communication skills, and the ability to work with ...

powerwell

Member Services Associate

Cincinnati, OH · On-site

... reception and computer skills preferred. • CPR/AED certification required within 90 days of hire. • Must possess excellent inter-personal and communication skills, and the ability to work with ...

Power Wellness

Member Services Associate

Cincinnati, OH · On-site

... reception and computer skills preferred. • CPR/AED certification required within 90 days of hire. • Must possess excellent inter-personal and communication skills, and the ability to work with ...

Old Carolina Barbecue Co.

Catering Associate

Akron, OH · On-site

$15/hr

The next may be a wedding reception, graduation party, fundraiser, community event, or large private gathering. As a Catering Associate, you'll gain experience in: * Event hospitality * Catering ...

New

Old Carolina Barbecue Co.

Catering Associate

Stow, OH · On-site

$15/hr

The next may be a wedding reception, graduation party, fundraiser, community event, or large private gathering. As a Catering Associate, you'll gain experience in: * Event hospitality * Catering ...

New

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Reception Associate information

What is a reception associate?

Reception Associates are professionals who manage the front desk operations of an office, clinic, hotel, or other organization. Their primary responsibilities include greeting visitors, answering phone calls, handling inquiries, scheduling appointments, and ensuring the reception area is welcoming and organized. Reception Associates also may handle basic administrative tasks, such as sorting mail or maintaining records. They play a crucial role in creating a positive first impression for clients and guests.

Which reception associate job pays the most?

The highest-paying reception associate roles are typically found in large corporations, healthcare facilities, or specialized industries, where salaries can range from $15 to $20 per hour or higher. Factors such as experience, location, and additional responsibilities can influence compensation levels for this position.

What is the difference between Reception Associate vs Front Desk Clerk?

Reception AssociateFront Desk Clerk
Typically requires customer service skills, basic administrative knowledge, and sometimes a high school diploma.Often requires similar customer service skills, basic clerical tasks, and a high school diploma or equivalent.
Work environment includes offices, clinics, hotels, or corporate settings.Work environment includes hotels, hospitals, or service-oriented businesses.
Used across industries like healthcare, hospitality, and corporate sectors.Commonly found in hospitality, healthcare, and retail industries.

Both roles involve greeting visitors, answering phones, and administrative support. The main difference lies in the specific industry context and job titles used by employers. While similar, 'Reception Associate' may imply a slightly more formal or corporate setting, whereas 'Front Desk Clerk' is often associated with hospitality or service industries.

What are the key skills and qualifications needed to thrive as a reception associate, and why are they important?

To thrive as a Reception Associate, you need strong organizational skills, attention to detail, and proficiency in customer service, often supported by a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent interpersonal skills, a friendly demeanor, and the ability to multitask help someone stand out in this role. These abilities are vital for ensuring smooth front-desk operations, creating positive first impressions, and efficiently managing daily administrative tasks.

What are some common challenges faced by reception associates, and how can they be managed effectively?

Reception Associates often encounter challenges such as managing a high volume of visitors, handling multiple phone lines, and dealing with unexpected situations or difficult guests. Effective time management, strong communication skills, and the ability to remain calm under pressure are essential for success in this role. Many organizations provide on-the-job training and support from supervisors or team members, which can help new hires quickly adapt and build confidence. Being proactive in seeking feedback and staying organized can also make daily tasks more manageable.
What are the most commonly searched types of Reception jobs in Ohio? The most popular types of Reception jobs in Ohio are:
What cities in Ohio are hiring for Reception Associate jobs? Cities in Ohio with the most Reception Associate job openings:
Reception Associate jobs near you
Infographic showing various Reception Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Member Services Associate

POWER WELLNESS MANAGEMENT LLC

Cincinnati, OH • On-site

Other

Re-posted 15 days ago

Power Wellness rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

3rd of 63 rated gym and leisure clubs

Job description

Member Services Associate

This position works every other week, with the following shifts during the scheduled week:

  • Wednesday: 5:00 PM – 9:00 PM
  • Friday: 4:45 PM – 9:00 PM
  • Saturday: 11:45 AM – 5:00 PM

Applicants must be available for all three shifts during their assigned work week.

We improve life and we're here to serve. What you do is something special and contributes towards improving health within your community. Power Wellness serves hospitals, healthcare systems, universities and community colleges with varying portfolios. We provide a comprehensive menu of services to plan, create, develop and manage an inviting, customized, and economically self-sustaining fitness and wellness center.

The Member Services Associate is responsible for providing the highest level of customer service to members, guests and prospects of the facility, as well as, membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention.

Essential duties and responsibilities include:

  • Overseeing interactions at the service desk including opening and closing procedures, answering phones, point-of-sale transactions, guest registration and fees, student and college guest passes, check in guests/members for all scheduled appointments, accepting member feedback, accepting and returning lost and found items, guest/member check in, and the provision of information pertaining to all scheduled activities and events including sign up and fees if applicable.
  • Promoting and effectively selling memberships and all ancillary services including but not limited to personal training, massage therapy, medically-integrated programs, and nutrition services.
  • Scheduling all appointments via core business software (Compete), including reminder phone calls, cancellations and notifying associates of appointments per policy.
  • Knowledge of all opening and closing procedures, including balancing of drawers from daily sales, proper knowledge of credit card and check policies and use of cash drawer.
  • Proficiently enrolling members via contract, explaining membership, obtaining signature and payment and providing member handbook.
  • Effective radio communication with all departments as needed.
  • Working towards achieving established satisfaction metrics such as Secret Shops and Member Survey scores as it relates to member and guest satisfaction.
  • Maintaining an average of 5 working shifts per month to ensure ability to perform job.
  • Must be able to stand for length of shift (generally 3-6 hours at a time).
  • Other duties as assigned.

Qualifications:

  • High School diploma or GED preferred.
  • 1 year certificate from college or technical school preferred.
  • Minimum 6 months of related experience or training preferred.
  • 2-3 years of sales, reception and computer skills preferred.
  • CPR/AED certification required within 90 days of hire.
  • Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner.
  • Ability to multi-task and maintain a controlled and professional demeanor.
  • Proficient computer skills.

We improve life by delivering excellence in health, fitness & wellness management. Integrity * Excellence * Humanity * Passion * Creativity * Humility

What Power Wellness employees say

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