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Virtual Reception Jobs in Ohio (NOW HIRING)

Marathon Health

Medical Receptionist

Mason, OH · On-site

$20 - $24/hr

With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon ... Responsible for front office including reception and general departmental support. Answer calls and ...

Marathon Health

Medical Receptionist

Mason, OH · On-site

$20 - $24/hr

With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon ... Responsible for front office including reception and general departmental support. Answer calls and ...

Marathon Health

Medical Receptionist

Mason, OH

$20 - $24/hr

With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon ... Responsible for front office including reception and general departmental support. Answer calls and ...

Robert Half

Medical Receptionist

Reynoldsburg, OH · On-site

$20.90 - $22/hr

... Support virtual visits by assisting with telehealth-related patient communication and basic ... • Keep the reception area running smoothly by tracking office supply levels, helping manage ...

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Virtual Reception information

How can I make 2000 a week working from home?

A virtual reception job can pay around $2000 per week if you have strong communication skills, experience with scheduling and customer service, and work full-time hours. Increasing earnings may involve taking on multiple clients, offering specialized services, or working for companies that pay higher rates for remote receptionists.

Is AI replacing receptionists?

AI technology is increasingly used to automate tasks traditionally performed by receptionists, such as answering calls, scheduling appointments, and providing information. However, human receptionists are still valued for their interpersonal skills, problem-solving, and personalized service, especially in complex or high-touch environments. AI can augment receptionist roles but is unlikely to fully replace them in the near future.

What is the best virtual receptionist?

The best virtual receptionist is one who provides professional, reliable, and friendly phone answering services, often using advanced call management tools and secure communication systems. They should have strong communication skills, basic technical knowledge, and the ability to handle multiple calls efficiently, often working remotely on flexible schedules.

What does a virtual receptionist do?

A virtual receptionist manages incoming calls, emails, and messages for a business remotely. They often use communication tools like phone systems and scheduling software to handle client inquiries, schedule appointments, and provide customer service from a remote location.

What is the difference between Virtual Reception vs Virtual Assistant?

AspectVirtual ReceptionVirtual Assistant
Primary RoleHandling incoming calls, greeting clients, managing front-desk tasks remotelyPerforming a variety of administrative tasks, including scheduling, email management, research
Skills & CertificationsExcellent communication, customer service, basic tech skillsOrganizational skills, communication, proficiency in office software
Work EnvironmentRemote, often client-facing, focused on reception dutiesRemote, versatile, supporting multiple business functions
Industry UsageCommon in customer service, hospitality, healthcareCommon across various industries like marketing, real estate, admin support

While both roles are remote and involve administrative skills, a Virtual Reception primarily manages incoming calls and front-desk tasks, focusing on customer interaction. A Virtual Assistant handles a broader range of administrative duties, supporting overall business operations. Understanding these differences helps employers and job seekers find the right fit for their needs.

What are the most commonly searched types of Reception jobs in Ohio? The most popular types of Reception jobs in Ohio are:
Virtual Reception jobs near you
Infographic showing various Virtual Reception job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution.
Medical Receptionist

Medical Receptionist

Marathon Health

Mason, OH • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Marathon Health rating

7.5

Company rating: 7.5 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

230th of 880 rated healthcare providers

Job description

Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health
ABOUT THE JOB
Provide administrative support at Marathon Health centers. Responsible for front office including reception and general departmental support. Answer calls and greet visitors, assist with appointments and maintain calendars, create professional correspondence and documents, process mail and packages, maintain supplies, collect and reconcile payments.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Answer incoming calls on general office phone, validate member status, answer emails or other electronic messages, respond as appropriate, answer questions and refer questions to medical staff as needed. Assist with form completion and refer difficult questions to the medical staff.
  • Welcomes patients and visitors by greeting them, in person or on the telephone.
  • Optimizes patients' satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone
  • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients' anxieties and answering questions
  • Ensures availability of treatment information for the provider by filing and retrieving patient records
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Responsible for collecting money for co-pays (clinic specific), reconciling credit cards and cash, tallying the cash drawer and preparing deposits.
  • May complete prior authorization paperwork for insurance, fax communications for referrals, or perform similar administrative duties.
  • Maintain front reception area in a clean and professional looking manner. May also be responsible for stocking and re-stocking office equipment and work with delivery services to manage outgoing and incoming deliveries.
  • Assist Medical Assistants with Electronic Medical Record data entry by entering patient information and other information as required. May scan and upload forms as necessary.
  • Maintain confidentiality of patients and their records and maintains HIPAA regulations and protocol.
  • Perform other duties as assigned or required.

QUALIFICATIONS
High school diploma or general education degree (GED) required and 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience. Associate degree in healthcare or a related field preferred. Must be proficient in the use of an electronic medical record system. Strong technical expertise using Microsoft Teams and Microsoft 365 including Word, Excel, Outlook, PowerPoint, etc.
DESIRED ATTRIBUTES
  • Excellent written and oral communications skills.
  • Exceptional customer service skills and ability to promote teamwork. Ability to build and maintain trusting relationships by approaching all work with integrity and commitment.
  • Excellent time management skills and ability to multi-task, prioritize work, execute a plan, and meet deadlines.
  • Flexibility and adaptive skills with the ability to effectively manage competing priorities in a constantly evolving workplace in a fast-paced environment.
  • A proven record of successfully working with teammates, stakeholders, clients, vendors, and guests.
  • Excellent organizational skills and meticulous attention to detail.
  • High level of critical thinking, and creative and effective problem-solving skills.
  • Ability to maintain confidential documents and communication and use judgment and discretion.

Pay Range: $20.00-24.00/hr
The actual offer may vary dependent upon geographic location and the candidate's years of experience and/or skill level.
We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.
Marathon Benefits Summary
We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week.
  • Health and Well-Being: Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire.
  • Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program
  • Lifestyle: Paid time off for vacation, sick leave, and more, holiday schedule

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