$17 - $23.25/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
$17 - $23.25/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
Patient Navigator
Kent, OH · On-site
$16 - $19/hr
... reception services for patients, maintain patient charts, and represent the health center in all ... Complete daily reconciliation of funds collected. • Complete virtual 'Telephone Encounters' in ...
Patient Navigator
Kent, OH · On-site
$16 - $19/hr
... reception services for patients, maintain patient charts, and represent the health center in all ... Complete daily reconciliation of funds collected. • Complete virtual 'Telephone Encounters' in ...
Dental Front Desk Receptionist - Advanced Practice
Warren, OH · On-site
$16 - $19/hr
SUMMARY: Coordinates dental clinic appointments; provides reception services for patients ... virtual "Telephone Encounter" in current operating system and assigns to appropriate staff.
Dental Front Desk Receptionist - Advanced Practice
Warren, OH · On-site
$16 - $19/hr
SUMMARY: Coordinates dental clinic appointments; provides reception services for patients ... virtual "Telephone Encounter" in current operating system and assigns to appropriate staff.
Patient Registration Representative
Dublin, OH · On-site
$17 - $23.25/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
Patient Registration Representative
Dublin, OH · On-site
$17 - $23.25/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
Description SUMMARY: Coordinates dental clinic appointments; provides reception services for ... virtual "Telephone Encounter" in current operating system and assigns to appropriate staff.
Description SUMMARY: Coordinates dental clinic appointments; provides reception services for ... virtual "Telephone Encounter" in current operating system and assigns to appropriate staff.
Patient Registration Rep
Upper Arlington, OH · On-site
$16.25 - $22.50/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
Patient Registration Rep
Upper Arlington, OH · On-site
$16.25 - $22.50/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
Dental Front Desk Receptionist - Advanced Practice
Warren, OH · On-site
$13 - $16.50/hr
Dental Clinic Coordinator Coordinates dental clinic appointments; provides reception services for ... virtual "Telephone Encounter" in current operating system and assigns to appropriate staff.
Dental Front Desk Receptionist - Advanced Practice
Warren, OH · On-site
$13 - $16.50/hr
Dental Clinic Coordinator Coordinates dental clinic appointments; provides reception services for ... virtual "Telephone Encounter" in current operating system and assigns to appropriate staff.
Office Assistant/Mailroom clerk
Cleveland, OH · On-site
$17 - $20/hr
Virtual and In-Person Meet & Greet This position will support Tucker Ellis Law Firm. The general ... Reception desk duties periodically, and hospitality duties periodically, internal mail runs). The ...
Quick apply
Office Assistant/Mailroom clerk
Cleveland, OH · On-site
$17 - $20/hr
Virtual and In-Person Meet & Greet This position will support Tucker Ellis Law Firm. The general ... Reception desk duties periodically, and hospitality duties periodically, internal mail runs). The ...
Dental Front Desk Receptionist - Advanced Practice
Akron, OH · On-site
$16 - $19/hr
SUMMARY: Coordinates dental clinic appointments; provides reception services for patients ... virtual "Telephone Encounter" in current operating system and assigns to appropriate staff.
Dental Front Desk Receptionist - Advanced Practice
Akron, OH · On-site
$16 - $19/hr
SUMMARY: Coordinates dental clinic appointments; provides reception services for patients ... virtual "Telephone Encounter" in current operating system and assigns to appropriate staff.
Dental Front Desk Receptionist - Advanced Practice
Akron, OH · On-site
$14.25 - $18.50/hr
Dental Clinic Coordinator Coordinates dental clinic appointments; provides reception services for ... virtual "Telephone Encounter" in current operating system and assigns to appropriate staff.
Dental Front Desk Receptionist - Advanced Practice
Akron, OH · On-site
$14.25 - $18.50/hr
Dental Clinic Coordinator Coordinates dental clinic appointments; provides reception services for ... virtual "Telephone Encounter" in current operating system and assigns to appropriate staff.
Patient Registration Rep
Marion, OH · On-site
$15.75 - $21.50/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
Patient Registration Rep
Marion, OH · On-site
$15.75 - $21.50/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
Patient Registration Rep
Upper Arlington, OH · On-site
$16.25 - $22.50/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
Patient Registration Rep
Upper Arlington, OH · On-site
$16.25 - $22.50/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
Patient Registration Rep
Delaware, OH · On-site
$17 - $23.50/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
Patient Registration Rep
Delaware, OH · On-site
$17 - $23.50/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
$16 - $21.75/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
$16 - $21.75/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
Patient Navigator
Kent, OH · On-site
$18.25 - $24.75/hr
... reception services for patients, maintain patient charts, and represent the health center in all ... Complete daily reconciliation of funds collected. • Complete virtual 'Telephone Encounters' in ...
Patient Navigator
Kent, OH · On-site
$18.25 - $24.75/hr
... reception services for patients, maintain patient charts, and represent the health center in all ... Complete daily reconciliation of funds collected. • Complete virtual 'Telephone Encounters' in ...
Dental Front Desk Receptionist - Advanced Practice
Warren, OH · On-site
$16 - $19/hr
Description SUMMARY: Coordinates dental clinic appointments; provides reception services for ... virtual "Telephone Encounter" in current operating system and assigns to appropriate staff.
Dental Front Desk Receptionist - Advanced Practice
Warren, OH · On-site
$16 - $19/hr
Description SUMMARY: Coordinates dental clinic appointments; provides reception services for ... virtual "Telephone Encounter" in current operating system and assigns to appropriate staff.
Patient Registration Rep
Upper Arlington, OH · On-site
$16.25 - $22.50/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
Patient Registration Rep
Upper Arlington, OH · On-site
$16.25 - $22.50/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
Strong mastery of Microsoft Office tools (Microsoft Word, Excel, and PowerPoint) and virtual ... reception, correspondence, word processing, appointment scheduling, maintaining files and records ...
Strong mastery of Microsoft Office tools (Microsoft Word, Excel, and PowerPoint) and virtual ... reception, correspondence, word processing, appointment scheduling, maintaining files and records ...
Patient Registration Rep
Delaware, OH · On-site
$17 - $23.50/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
Patient Registration Rep
Delaware, OH · On-site
$17 - $23.50/hr
... phone, virtual, face to face and/or bedside location) to complete registration all while ... Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and ...
Dental Front Desk Receptionist - Advanced Practice
Akron, OH · On-site
$16 - $19/hr
Description SUMMARY: Coordinates dental clinic appointments; provides reception services for ... virtual "Telephone Encounter" in current operating system and assigns to appropriate staff.
Dental Front Desk Receptionist - Advanced Practice
Akron, OH · On-site
$16 - $19/hr
Description SUMMARY: Coordinates dental clinic appointments; provides reception services for ... virtual "Telephone Encounter" in current operating system and assigns to appropriate staff.
Virtual Reception information
What does a virtual receptionist do?
A virtual receptionist manages incoming calls, emails, and messages for a business remotely. They often use communication tools like phone systems and scheduling software to handle client inquiries, schedule appointments, and provide customer service from a remote location.
What is the difference between Virtual Reception vs Virtual Assistant?
| Aspect | Virtual Reception | Virtual Assistant |
|---|---|---|
| Primary Role | Handling incoming calls, greeting clients, managing front-desk tasks remotely | Performing a variety of administrative tasks, including scheduling, email management, research |
| Skills & Certifications | Excellent communication, customer service, basic tech skills | Organizational skills, communication, proficiency in office software |
| Work Environment | Remote, often client-facing, focused on reception duties | Remote, versatile, supporting multiple business functions |
| Industry Usage | Common in customer service, hospitality, healthcare | Common across various industries like marketing, real estate, admin support |
While both roles are remote and involve administrative skills, a Virtual Reception primarily manages incoming calls and front-desk tasks, focusing on customer interaction. A Virtual Assistant handles a broader range of administrative duties, supporting overall business operations. Understanding these differences helps employers and job seekers find the right fit for their needs.
What are the most commonly searched types of Reception jobs in Ohio? The most popular types of Reception jobs in Ohio are:
$17 - $23.25/hr
Part-time
Medical, Life
Re-posted 12 days ago
OhioHealth rating
7.0
Based on 339 frontline employees who took The Breakroom Quiz
416th of 887 rated healthcare providers
Job description
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Job Description Summary:
This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional support and customer service during encounters with patients, families, visitors, and OhioHealth Physicians and associates. Weekend and Holiday Requirements. 3p-11:30p every other weekend (with rotating Monday and Friday 3p-11:30p)Responsibilities And Duties:
Accurately identifies patient in EMR system.Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service.
Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
Performs registration functions in any of the Patient Access areas.
Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise.
Uses various computer programs to enter and retrieve information.
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
Secures and tracks insurance authorizations and processed BXC patients.
Transcribes ancillary orders.
Scheduled outpatients.
Generates, prints and provides patient estimates utilizing price estimator products.
Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals.
Attempts to collect residual balances from previous visits.
Answers questions or concerns regarding insurance residuals and self-pay accounts.
Uses knowledges of CPT codes to accurately select codes from clinical descriptions.
Generates appropriate regulatory documents and obtains consent signatures.
Identifies and/or determines patient Out of Network acceptance into the organization.
Reviews insurance information and speaks to patients regarding available financial aid.
Explains billing procedures, hospital policies and provides appropriate literature and documentation.
Scans required documents used for claim submission into patient's medical record.
Escorts or transports patients in a safe and efficient manner to and from various destinations.
Assists clinical staff in administrative duties as needed.
Complies with policies and procedures that are unique to each access area.
Assists with training new associates.
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas.
Goes to the Nursing Units to register or obtain consents.
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
Makes reminder phone calls to patient.
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts.
Maintains patient logs for statistical purposes.
Reviewed insurance information and determines need for referrals and/or financial counseling.
Educations patients on MyChart, including its activation.
Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination.
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
High School or GED (Required)Additional Job Description:
SPECIALIZED KNOWLEDGE
Excellent communication, organization, and customer service skills. Basic computer skills. One to two years precious experience in a medical office setting.
Work Shift:
EveningScheduled Weekly Hours :
16Department
Main RegistrationJoin us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
What OhioHealth employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About OhioHealth
Sourced by ZipRecruiter
OhioHealth is a not-for-profit, faith-based health system based in Columbus, Ohio, US. Operating since 1981, it is one of the largest and most comprehensive health systems in its area of operation. OhioHealth's business is grounded at the union of the healthcare and medical industry. The organization provides a full range of healthcare services from acute hospital care to rehabilitative and long-term care, including medical research and development.
Industry
Hospitals and health care and social assistance
Company size
10,000+ Employees
Headquarters location
Columbus, OH, US