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Reception Assistant Jobs in Tennessee (NOW HIRING)

Innovetive Petcare

Veterinary Receptionist

Knoxville, TN · On-site

$17 - $19/hr

Our reception team plays a crucial role in supporting clients during high-stress and emotional ... Maintain detailed and confidential medical records * Assist with scheduling specialty rechecks and ...

Conrad Pearson

Certified Medical Assistant

Germantown, TN · On-site

$15.25 - $19.75/hr

The Medical Assistant is responsible for performing all routine patient care as directed by the ... reception, and medical records. ESSENTIAL JOB FUNCTIONS * Perform routine patient care duties that ...

Conrad Pearson

Certified Medical Assistant

Germantown, TN · On-site

$15.25 - $19.75/hr

The Medical Assistant is responsible for performing all routine patient care as directed by the ... reception, and medical records. ESSENTIAL JOB FUNCTIONS * Perform routine patient care duties that ...

Vitruvian Health

Certified Medical Assistant

Cleveland, TN · On-site

$14.25 - $18.50/hr

Certified Medical Assistant Department: Provider Affiliate Practices Reports To : Practice Manager ... Assists with business operations, clerical, medical records management, reception, and patient ...

Vitruvian Health

Certified Medical Assistant

Cleveland, TN · On-site

$14.25 - $18.50/hr

Certified Medical Assistant Department: Provider Affiliate Practices Reports To : Practice Manager ... Assists with business operations, clerical, medical records management, reception, and patient ...

Thrive Pet Healthcare

Veterinary Assistant

Knoxville, TN · On-site

$13.75 - $17.25/hr

Description Veterinary Assistant Village Veterinary Medical Center - Farragut, TN Part-Time, 10 ... Support reception, kennel, and treatment areas as needed * Help maintain efficient patient flow and ...

GI Alliance

Medical Assistant - Urology (31558)

Germantown, TN · On-site

$16 - $20.50/hr

... reception, and medical records. Essential Job Responsibilities: * Rooms patients during the clinic. * Perform all necessary in-house testing prior to the physician seeing the patient, which include ...

GI Alliance

Medical Assistant - Urology (31557)

Germantown, TN · On-site

$16 - $20.50/hr

... reception, and medical records. Essential Job Responsibilities: * Rooms patients during the clinic. * Perform all necessary in-house testing prior to the physician seeing the patient, which include ...

Covenant Health

MED ASSISTANT CERT - CLIN

Oak Ridge, TN · On-site

$15.50 - $19.75/hr

Overview Medical Assistant | Licensed Practical Nurse, Flexible Department Assignments Full Time, ... Competent at reception role - includes professional scripting when answering calls, appropriate ...

Covenant Health

MED ASSISTANT CERT - CLIN

Oak Ridge, TN · On-site

$15.50 - $19.75/hr

Medical Assistant | Licensed Practical Nurse, Flexible Department Assignments Full Time, 80 Hours ... Competent at reception role - includes professional scripting when answering calls, appropriate ...

Limitless East Marketing

Receptionist

Nashville, TN

$47K - $52K/yr

Maintain an organized and professional reception area. * Assist with routine administrative and office tasks. * Support promotional and customer acquisition initiatives. * Collaborate with team ...

Alphabe Insight Inc

Receptionist

Nashville, TN · On-site

$47K - $52K/yr

Maintain an organized and professional reception area. * Assist with routine administrative and office tasks. * Support promotional and customer acquisition initiatives. * Collaborate with team ...

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Reception Assistant information

What does a reception assistant do?

A Reception Assistant is responsible for greeting visitors, answering incoming calls, and providing administrative support at the front desk of an organization. They help manage appointments, handle inquiries, and direct guests to the appropriate departments. Additionally, Reception Assistants may sort mail, maintain visitor logs, and perform light clerical tasks to ensure the smooth operation of the office. Their role is essential in creating a positive first impression and facilitating efficient communication within the workplace.

What are some common challenges a reception assistant might face, and how can they effectively handle them?

Reception Assistants often face challenges such as managing multiple phone lines, handling a high volume of visitors, and addressing unexpected issues like scheduling conflicts. Effective time management, clear communication, and adaptability are key to handling these situations smoothly. Building strong organizational habits and staying calm under pressure will help you provide excellent service and maintain a welcoming environment.

What are the key skills and qualifications needed to thrive as a reception assistant, and why are they important?

To thrive as a Reception Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite and experience with phone systems or appointment scheduling tools are typically required. Excellent communication, professionalism, and a welcoming attitude help you stand out in this customer-facing role. These skills and qualities ensure efficient front-desk operations, positive first impressions, and effective support for both staff and visitors.

What is the difference between Reception Assistant vs Office Clerk?

AspectReception AssistantOffice Clerk
Primary RoleGreeting visitors, answering phones, managing front deskHandling administrative tasks, data entry, filing
Work EnvironmentFront reception area, customer-facingOffice setting, administrative area
Required SkillsCommunication, customer service, organizationData management, organization, basic computer skills
Common CertificationsNone typically required, but customer service experience helpsNone typically required, basic computer skills preferred

While both roles support office operations, a Reception Assistant primarily manages front desk duties and customer interactions, whereas an Office Clerk handles administrative and clerical tasks behind the scenes. The roles often overlap in skills like organization and communication, but their focus areas differ based on the work environment and responsibilities.

Which reception assistant job pays the most?

Reception assistant roles typically offer salaries that vary based on location, experience, and employer. Generally, positions in larger organizations or in regions with a higher cost of living tend to pay more. Advanced skills or certifications can also lead to higher compensation in this field.

What are the most commonly searched types of Reception jobs in Tennessee?

The most popular types of Reception jobs in Tennessee are:

What cities in Tennessee are hiring for Reception Assistant jobs?

Cities in Tennessee with the most Reception Assistant job openings:

Reception Assistant jobs near you
Infographic showing various Reception Assistant job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Veterinary Receptionist

Innovetive Petcare

Knoxville, TN • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Greet clients professionally and compassionately during emergency and specialty visits

  • Manage high call volume and multi-line phone systems, and check patients in and out

  • Communicate with clients regarding wait times, triage processes, and updates, and support clients through stressful situations

Innovetive Petcare rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

5th of 53 rated veterinary

Job description

Animal Emergency & Specialty Center - Knoxville is seeking two Full-Time Veterinary Receptionists to join our 24/7 emergency and specialty hospital.

We are hiring for:

1 Day Shift Receptionist
Ideal schedule: 6:00am-4:00pm or 7:00am-5:00pm

1 Evening/Swing Shift Receptionist
Ideal schedule: 4:00pm-2:00am or 5:00pm-3:00am

We also offer the option of three 12-hour shifts per week for candidates who prefer a condensed schedule. Final scheduling will rotate and includes weekend and holiday requirements.

AESC Knoxville is a 24/7 Emergency & Specialty Veterinary Hospital providing advanced medical, surgical, and critical care services. Our reception team plays a crucial role in supporting clients during high-stress and emotional situations.

This is not a typical general practice front desk role - we are looking for professionals with prior healthcare, emergency, or high-volume medical reception experience who can remain calm, organized, and compassionate in a fast-paced environment.

As a Veterinary Receptionist in an emergency hospital, you are the first point of contact for pet owners experiencing urgent and often emotional situations. Your ability to communicate clearly, multitask efficiently, and provide steady support directly impacts patient care and client trust.
Client Service & Front Desk Operations
  • Greet clients professionally and compassionately during emergency and specialty visits
  • Manage high call volume and multi-line phone systems
  • Accurately check patients in and out
  • Maintain efficient patient flow between reception and medical teams
Emergency Communication
  • Communicate clearly with clients regarding wait times, triage processes, and updates
  • Support clients through stressful and time-sensitive situations
  • Relay accurate information between doctors, technicians, and pet owners
Administrative & Financial Duties
  • Process payments and manage point-of-sale transactions accurately
  • Maintain detailed and confidential medical records
  • Assist with scheduling specialty rechecks and follow-up appointments
Team Collaboration
  • Work closely with ER doctors, specialty teams, and technicians
  • Maintain a clean, organized, and professional reception area
  • Support overall hospital efficiency during peak caseload times
Required Qualifications
  • Minimum 1 year of experience in a healthcare, veterinary, emergency, dental, or medical reception setting
  • Ability to thrive in a fast-paced, high-volume environment
  • Strong multitasking and organizational skills
  • Excellent written and verbal communication skills
  • Comfortable working evenings, rotating weekends, and holidays
  • Dependable and adaptable with strong attention to detail
Preferred Experience
  • Veterinary emergency or specialty hospital experience
  • Familiarity with veterinary practice management software
  • Experience handling difficult or emotional client interactions
Schedule Details
  • Full-Time position
  • Rotating weekends and holidays required
  • Day Shift and Evening/Swing Shift openings available
  • Option for 3x12 hour shift schedule
  • Final schedule determined based on hospital needs
Full-Time Associates | AESC Knoxville | An Innovetive Petcare Hospital

We recognize that experienced healthcare and veterinary reception professionals bring tremendous value to our hospital. As part of the Innovetive Petcare network, AESC Knoxville offers a comprehensive and competitive benefits package designed to support you both professionally and personally.
Competitive Pay
  • $17-$19 per hour based on experience and skillset
  • Overtime pay in accordance with state and federal guidelines
  • Consistent full-time scheduling with rotating weekends/holidays
Comprehensive Health & Wellness Coverage
  • Medical insurance plans with multiple coverage options
  • Dental and vision insurance
  • Company-paid life insurance
  • Voluntary life and supplemental insurance options
  • Short-term and long-term disability coverage
  • Employee Assistance Program (EAP) for confidential mental health and life support resources
Retirement & Financial Planning
  • 401(k) retirement plan
  • Employer match to help you plan for long-term financial stability
Paid Time Off & Work-Life Balance
  • Paid Time Off (PTO)
  • Paid holidays
  • Structured scheduling options, including 3x12 hour shift rotations
  • Predictable shift patterns within a 24/7 hospital model
Professional Development & Career Growth
  • Continuing education opportunities
  • Access to training and development resources through Innovetive Petcare
  • Opportunities for advancement within AESC Knoxville and across the broader Innovetive Petcare network
  • Exposure to emergency and specialty medicine for expanded professional experience
Veterinary Professional Perks
  • Generous employee discounts on veterinary services and products
  • Access to advanced specialty and emergency care for your own pets
  • Work in a state-of-the-art emergency and specialty hospital environment
A Culture That Supports You
  • Collaborative, team-oriented hospital culture
  • Leadership that values communication and professional growth
  • A mission-driven environment focused on delivering exceptional emergency and specialty veterinary care

What Innovetive Petcare employees say

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