What to Expect You'll reach out to vehicle owners to let them know about a vehicle safety recall. You'll also connect with dealerships to make an appointment for customers to have the issue fixed.
What to Expect You'll reach out to vehicle owners to let them know about a vehicle safety recall. You'll also connect with dealerships to make an appointment for customers to have the issue fixed.
Proactive Customer Recall Agent (Remote - Ohio)
Carolina, RI · Remote
$13/hr
What to Expect You'll reach out to vehicle owners to let them know about a vehicle safety recall. You'll also connect with dealerships to make an appointment for customers to have the issue fixed.
Proactive Customer Recall Agent (Remote - Ohio)
Carolina, RI · Remote
$13/hr
What to Expect You'll reach out to vehicle owners to let them know about a vehicle safety recall. You'll also connect with dealerships to make an appointment for customers to have the issue fixed.
What to Expect You'll reach out to vehicle owners to let them know about a vehicle safety recall. You'll also connect with dealerships to make an appointment for customers to have the issue fixed.
What to Expect You'll reach out to vehicle owners to let them know about a vehicle safety recall. You'll also connect with dealerships to make an appointment for customers to have the issue fixed.
What to Expect You'll reach out to vehicle owners to let them know about a vehicle safety recall. You'll also connect with dealerships to make an appointment for customers to have the issue fixed.
What to Expect You'll reach out to vehicle owners to let them know about a vehicle safety recall. You'll also connect with dealerships to make an appointment for customers to have the issue fixed.
Front Desk Agent
$14.25 - $17.75/hr
Front Desk Agent A & R Hospitality Group is looking for a Front Desk Agent who can provide ... recall, transfer, leaves of absence, compensation, and training.
Front Desk Agent
$14.25 - $17.75/hr
Front Desk Agent A & R Hospitality Group is looking for a Front Desk Agent who can provide ... recall, transfer, leaves of absence, compensation, and training.
Front Desk Agent
$12.50 - $16/hr
Front Desk Agent A & R Hospitality Group is looking for a Front Desk Agent who can provide ... recall, transfer, leaves of absence, compensation, and training.
Front Desk Agent
$12.50 - $16/hr
Front Desk Agent A & R Hospitality Group is looking for a Front Desk Agent who can provide ... recall, transfer, leaves of absence, compensation, and training.
Front Desk Agent
Mobile, AL · On-site
$11.75 - $14.75/hr
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training.
Front Desk Agent
Mobile, AL · On-site
$11.75 - $14.75/hr
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training.
Leasing Agent
Oregon City, OR · On-site
$19 - $21/hr
The Leasing Agent will be responsible for all aspects of apartment leasing including answering the ... recall, transfer, leaves of absence, compensation, and training. This employer participates in E ...
Leasing Agent
Oregon City, OR · On-site
$19 - $21/hr
The Leasing Agent will be responsible for all aspects of apartment leasing including answering the ... recall, transfer, leaves of absence, compensation, and training. This employer participates in E ...
Leasing Agent
Oregon City, OR · On-site
$19 - $21/hr
The Leasing Agent will be responsible for all aspects of apartment leasing including answering the ... recall, transfer, leaves of absence, compensation, and training. This employer participates in E ...
Quick apply
Leasing Agent
Oregon City, OR · On-site
$19 - $21/hr
The Leasing Agent will be responsible for all aspects of apartment leasing including answering the ... recall, transfer, leaves of absence, compensation, and training. This employer participates in E ...
Leasing Agent
$19 - $21/hr
The Leasing Agent will be responsible for all aspects of apartment leasing including answering the ... recall, transfer, leaves of absence, compensation, and training. This employer participates in E ...
Leasing Agent
$19 - $21/hr
The Leasing Agent will be responsible for all aspects of apartment leasing including answering the ... recall, transfer, leaves of absence, compensation, and training. This employer participates in E ...
Leasing Agent
Oregon City, OR · On-site
$19 - $21/hr
The Leasing Agent will be responsible for all aspects of apartment leasing including answering the ... recall, transfer, leaves of absence, compensation, and training. This employer participates in E ...
Leasing Agent
Oregon City, OR · On-site
$19 - $21/hr
The Leasing Agent will be responsible for all aspects of apartment leasing including answering the ... recall, transfer, leaves of absence, compensation, and training. This employer participates in E ...
Front Desk Agent
$14.25 - $17.75/hr
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training.
Front Desk Agent
$14.25 - $17.75/hr
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training.
Front Desk Agent
Gulf Shores, AL · On-site
$13/hr
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training. Employment Type: FULL_TIME
Front Desk Agent
Gulf Shores, AL · On-site
$13/hr
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training. Employment Type: FULL_TIME
Front Desk Agent
Gulf Shores, AL · On-site
$13/hr
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training.
Front Desk Agent
Gulf Shores, AL · On-site
$13/hr
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training.
Front Desk Agent
$12.50 - $16/hr
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training.
Front Desk Agent
$12.50 - $16/hr
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training.
Front Desk Agent
Mobile, AL · On-site
$11.75 - $14.75/hr
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training. Employment Type: FULL_TIME
Front Desk Agent
Mobile, AL · On-site
$11.75 - $14.75/hr
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training. Employment Type: FULL_TIME
Front Desk Agent
Mobile, AL · On-site
$14.25 - $18/hr
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training.
Front Desk Agent
Mobile, AL · On-site
$14.25 - $18/hr
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training.
Front Desk Agent
$14.25 - $18/hr
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training. Employment Type: FULL_TIME
Front Desk Agent
$14.25 - $18/hr
A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training. Employment Type: FULL_TIME
Guest Service Agent Fairfield Inn Orange Beach Alabama
$12.25 - $15.50/hr
Front Desk Agent A & R Hospitality Group is looking for a Front Desk Agent who can provide ... recall, transfer, leaves of absence, compensation, and training.
Guest Service Agent Fairfield Inn Orange Beach Alabama
$12.25 - $15.50/hr
Front Desk Agent A & R Hospitality Group is looking for a Front Desk Agent who can provide ... recall, transfer, leaves of absence, compensation, and training.
Contact Center Agent
Long Branch, NJ · On-site
$22 - $25/hr
The Agent's goal will be to ensure a positive customer experience and contribute to the overall ... recall, transfer, leaves of absence, compensation, and training.
New
Contact Center Agent
Long Branch, NJ · On-site
$22 - $25/hr
The Agent's goal will be to ensure a positive customer experience and contribute to the overall ... recall, transfer, leaves of absence, compensation, and training.
New
Recall Agent information
What are the key skills and qualifications needed to thrive as a Recall Agent, and why are they important?
To excel as a Recall Agent, you need strong communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and standard office applications is often required. Active listening, patience, and problem-solving abilities help Recall Agents effectively address customer concerns and ensure compliance with recall protocols. These skills are critical to maintaining customer trust, ensuring safety, and efficiently managing recall processes.
What are the main challenges Recall Agents face when coordinating product recalls, and how can they overcome them?
Recall Agents often encounter challenges such as managing large volumes of data, ensuring timely communication with customers, and coordinating logistics with various departments. Staying organized and detail-oriented is crucial to track affected products and respond efficiently. Leveraging recall management software and maintaining clear, consistent communication with both internal teams and external stakeholders can help Recall Agents streamline the process and minimize errors.
What are Recall Agents?
Recall Agents are professionals responsible for contacting customers to inform them about product recalls, ensuring that safety issues are addressed and recalled items are returned or repaired. Their duties often include verifying customer information, explaining recall procedures, and providing instructions for returning or repairing affected products. Recall Agents play a crucial role in protecting consumer safety and maintaining a company's reputation by facilitating quick and effective responses to product recalls.
What is the difference between Recall Agent vs Customer Service Representative?
| Aspect | Recall Agent | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; training on recall procedures | High school diploma or equivalent; training on customer interaction |
| Work Environment | Call centers, warehouses, or field locations for product recalls | Call centers, retail stores, or online support channels |
| Industry Usage | Primarily in manufacturing, automotive, or consumer goods industries | Across various industries including retail, telecom, and banking |
| Common Search Intent | Differences, duties, and skills of Recall Agents | Customer service roles and responsibilities |
Recall Agents focus on managing product recalls, verifying product information, and coordinating with manufacturers and consumers. Customer Service Representatives handle general customer inquiries, support, and issue resolution. While both roles involve communication skills, Recall Agents specialize in recall procedures within manufacturing or consumer goods industries, whereas Customer Service Representatives serve a broader range of customer needs across various sectors.
More about Recall Agent jobs
What cities are hiring for Recall Agent jobs? Cities with the most Recall Agent job openings:
What job categories do people searching Recall Agent jobs look for? The top searched job categories for Recall Agent jobs are:
$13/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 14 days ago
Morley Companies rating
7.3
Based on 29 frontline employees who took The Breakroom Quiz
187th of 425 rated business services
Job description
About the Role
Skills for Success
Why Join Our Morley Family
Location: Remote – Kentucky residents
Are you interested in working an entry-level, Monday-to-Friday job with benefits from the comfort of your home? This could be a great career move for you!
Pay Transparency
This position starts at $13 per hour.
What to Expect
You’ll reach out to vehicle owners to let them know about a vehicle safety recall. You’ll also connect with dealerships to make an appointment for customers to have the issue fixed.
Your call will alert customers to the safety issue, letting them know we care about their wellbeing, and help them resolve the issue so it doesn’t cause them problems down the road.
Why apply:
- Work from home while having regular connection with your teammates
- No weekends
- Paid training
- Equipment provided
- Benefits available
- Professional development and growth opportunities
You need:
- Communication skills
- Willingness to learn
- High-speed internet delivered through a wired provider (cable or fiber) that you can connect a work computer to via ethernet cable
- See Skills for Success below
Tasks:
- Provide excellent customer service, representing a major domestic auto manufacturer
- Make outbound calls and emails to customers and dealerships
- Help with team projects
- Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Questions Before You Apply?
Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com
- Chat hours: M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time | Closed on some holidays
- TA will respond to after-hours questions the next business day
Skills for Success
Required Skills
- Telephone skills
- Computer navigation and typing skills
- Conversation skills (able to have discussions and problem solve)
- Excellent interpersonal and organizational skills
- Able to learn and adapt
- Strong attention todetail
- Have a solid work ethic and an ability to meet deadlines
Eligibility Requirements
- Must have the ability to pass a pre-employment background check and drug screen
- One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
- High school diploma or equivalent
- Available to work shifts within the center's hours of operation:
- Monday to Friday
- 9 a.m. - 9 p.m. Eastern time / 8 a.m. - 8 p.m. Central time
- No weekends!
- Must be able to stick to the schedule reliably, as some queues are time sensitive
- Able to remain at your desk for long periods of time
Remote Work Requirements
- Kentucky resident
- Secluded and distraction-free work environment
- Required internet setup:
- High-speed internet delivered through a wired provider (cable or fiber)
- Computer must be physically connected to your modem / router using an Ethernet cable
- Wireless, 5G and satellite connections are not supported
The Remote Experience
Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.
(direct link to video: https://mrly.info/h4b)
Why Join Our Morley Family
At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.
Health & Wellness Benefits
- Medical and prescription coverage
- Dental and vision insurance
- Paid time off
- Associate wellness program with rewards for annual checkups
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
Financial Benefits
- 401(k) with match
- Flexible spending account (FSA)
- Life insurance
- Company-paid short- and long-term disability insurance
Benefits to Make Your Life Easier
- 24/7 online access to doctors through Teladoc
- 24/7 nurse help desk
- Patient advocacy with free 24/7 support for benefit questions and claims
- Guidance for family, financial and estate planning (including wills)
About Morley
Our mission is to deliver extraordinary experiences.
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.
Thank you for your interest in Morley.
Notices
- Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
- Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
- Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.
Health & Wellness Benefits
- Medical and prescription coverage
- Dental and vision insurance
- Paid time off
- Associate wellness program with rewards for annual checkups
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
Financial Benefits
- 401(k) with match
- Flexible spending account (FSA)
- Life insurance
- Company-paid short- and long-term disability insurance
Benefits to Make Your Life Easier
- 24/7 online access to doctors through Teladoc
- 24/7 nurse help desk
- Patient advocacy with free 24/7 support for benefit questions and claims
- Guidance for family, financial and estate planning (including wills)
About Morley
Our mission is to deliver extraordinary experiences.
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.
Thank you for your interest in Morley.
Notices
- Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
- Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
- Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
What Morley Companies employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom