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Recall Agent Jobs (NOW HIRING)

Security Agent

Napa, CA ยท On-site

$19.75 - $25.75/hr

The Security Agent serves as a visible presence throughout the property and works closely with all ... recall, transfer, leaves of absence, compensation, and training.

Security Agent

Napa, CA ยท On-site

$19.75 - $25.75/hr

The Security Agent serves as a visible presence throughout the property and works closely with all ... recall, transfer, leaves of absence, compensation, and training.

Front Desk Agent

Mobile, AL ยท On-site

$11.75 - $14.75/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training.

Leasing Agent

Oregon City, OR ยท On-site

$19 - $21/hr

The Leasing Agent will be responsible for all aspects of apartment leasing including answering the ... recall, transfer, leaves of absence, compensation, and training. This employer participates in E ...

Leasing Agent

Oregon City, OR ยท On-site

$19 - $21/hr

The Leasing Agent will be responsible for all aspects of apartment leasing including answering the ... recall, transfer, leaves of absence, compensation, and training. This employer participates in E ...

Front Desk Agent

Mobile, AL

$11.75 - $14.75/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training. Employment Type: FULL_TIME

Front Desk Agent

Mobile, AL

$14.25 - $18/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer ... recall, transfer, leaves of absence, compensation, and training. Employment Type: FULL_TIME

Contact Center Agent

Eatontown, NJ ยท On-site

$20 - $22/hr

The Agent's goal will be to ensure a positive customer experience and contribute to the overall ... recall, transfer, leaves of absence, compensation, and training.

Contact Center Agent

Eatontown, NJ ยท On-site

$20 - $22/hr

The Agent's goal will be to ensure a positive customer experience and contribute to the overall ... recall, transfer, leaves of absence, compensation, and training.

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Recall Agent information

What are the main challenges Recall Agents face when coordinating product recalls, and how can they overcome them?

Recall Agents often encounter challenges such as managing large volumes of data, ensuring timely communication with customers, and coordinating logistics with various departments. Staying organized and detail-oriented is crucial to track affected products and respond efficiently. Leveraging recall management software and maintaining clear, consistent communication with both internal teams and external stakeholders can help Recall Agents streamline the process and minimize errors.

What are Recall Agents?

Recall Agents are professionals responsible for contacting customers to inform them about product recalls, ensuring that safety issues are addressed and recalled items are returned or repaired. Their duties often include verifying customer information, explaining recall procedures, and providing instructions for returning or repairing affected products. Recall Agents play a crucial role in protecting consumer safety and maintaining a company's reputation by facilitating quick and effective responses to product recalls.

What are the key skills and qualifications needed to thrive as a Recall Agent, and why are they important?

To excel as a Recall Agent, you need strong communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and standard office applications is often required. Active listening, patience, and problem-solving abilities help Recall Agents effectively address customer concerns and ensure compliance with recall protocols. These skills are critical to maintaining customer trust, ensuring safety, and efficiently managing recall processes.

What is the difference between Recall Agent vs Customer Service Representative?

AspectRecall AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training on recall proceduresHigh school diploma or equivalent; training on customer interaction
Work EnvironmentCall centers, warehouses, or field locations for product recallsCall centers, retail stores, or online support channels
Industry UsagePrimarily in manufacturing, automotive, or consumer goods industriesAcross various industries including retail, telecom, and banking
Common Search IntentDifferences, duties, and skills of Recall AgentsCustomer service roles and responsibilities

Recall Agents focus on managing product recalls, verifying product information, and coordinating with manufacturers and consumers. Customer Service Representatives handle general customer inquiries, support, and issue resolution. While both roles involve communication skills, Recall Agents specialize in recall procedures within manufacturing or consumer goods industries, whereas Customer Service Representatives serve a broader range of customer needs across various sectors.

More about Recall Agent jobs
Infographic showing various Recall Agent job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Temporary. Highlights an 95% In-person, and 5% Remote job distribution.
Security Agent

$19.75 - $25.75/hr

Full-time

Posted 8 days ago


Job description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
The Security Agent is responsible for maintaining a safe, secure, and welcoming environment for guests, team members, and visitors. This position conducts patrols, responds to emergencies and guest requests, investigates incidents, monitors property security, and provides exceptional customer service while protecting hotel assets and ensuring compliance with company policies and safety procedures. The Security Agent serves as a visible presence throughout the property and works closely with all departments to promote a positive guest experience.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.