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Quickbooks Technical Support Jobs (NOW HIRING)

SPS Consulting LLC

Staff Accountant

Washington, DC · On-site

$62K - $82K/yr

Provide technical support for accounting software usage * Compliance and Documentation * Ensure ... Proven proficiency in QuickBooks and ADP * Strong understanding of payroll processing * Excellent ...

Brex

Technical Consultant I

Salt Lake City, UT · On-site

$89K - $112K/yr

We make this a reality by empowering you with the tools, resources, and support you need to grow ... Intacct, and QuickBooks to ensure a smooth and effective launch. * Act as the primary technical ...

Brex

Technical Consultant I

New York, NY · On-site

$101K - $126K/yr

We make this a reality by empowering you with the tools, resources, and support you need to grow ... Intacct, and QuickBooks to ensure a smooth and effective launch. * Act as the primary technical ...

Brex

Technical Consultant I

Seattle, WA · On-site

$101K - $126K/yr

We make this a reality by empowering you with the tools, resources, and support you need to grow ... Intacct, and QuickBooks to ensure a smooth and effective launch. * Act as the primary technical ...

Brex

Technical Consultant I

San Francisco, CA · On-site

$101K - $126K/yr

We make this a reality by empowering you with the tools, resources, and support you need to grow ... Intacct, and QuickBooks to ensure a smooth and effective launch. * Act as the primary technical ...

Uprite Services

Sr. System Support Analyst

Houston, TX · On-site

$55K - $65K/yr

... QuickBooks, Autodesk, Sage, Adobe) * Provide MS365 Support (licensing management, business applications, office suite, azure) * Provide technical support and guidance to resolve user's technical ...

Uprite Services

Sr. System Support Analyst

Houston, TX · On-site

$55K - $65K/yr

... QuickBooks, Autodesk, Sage, Adobe) * Provide MS365 Support (licensing management, business applications, office suite, azure) * Provide technical support and guidance to resolve user's technical ...

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All JobsQuickbooks Technical Support Jobs

Quickbooks Technical Support information

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$14

$26

$44

How much do quickbooks technical support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for quickbooks technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is QuickBooks Technical Support?

QuickBooks Technical Support is a service provided to assist users with issues related to QuickBooks accounting software. This support addresses technical problems such as installation errors, software updates, data file recovery, connectivity issues, and integration with other applications. QuickBooks Technical Support specialists help users troubleshoot problems, provide guidance on software features, and ensure smooth operation of their accounting processes. The service is available through phone, chat, email, and sometimes remote access to resolve issues efficiently.

What are some common challenges faced by QuickBooks Technical Support professionals, and how can they be addressed?

QuickBooks Technical Support professionals often encounter challenges such as troubleshooting complex software errors, assisting users with data migration, and addressing connectivity issues with third-party integrations. To overcome these challenges, it's important to stay updated on product updates, utilize official troubleshooting guides, and develop strong communication skills to explain technical solutions in simple terms. Collaborating with other support team members and escalating unresolved issues to senior technicians are also effective strategies for delivering prompt and accurate assistance.

What is the difference between Quickbooks Technical Support vs Quickbooks Bookkeeper?

AspectQuickbooks Technical SupportQuickbooks Bookkeeper
CredentialsBasic computer skills, Quickbooks certification often preferredBookkeeping certification or experience, Quickbooks proficiency
Work EnvironmentCustomer support centers, remote or on-siteOffice or remote accounting environments
Employer & IndustryAccounting firms, software companies, small businessesSmall to medium businesses, accounting firms
Primary FocusTechnical troubleshooting, software issuesFinancial record keeping, data entry

Quickbooks Technical Support specialists focus on resolving software issues and technical troubleshooting, while Quickbooks Bookkeepers handle financial data entry and record management. Both roles require Quickbooks knowledge but serve different functions within the accounting process.

What are the key skills and qualifications needed to thrive as a QuickBooks Technical Support specialist, and why are they important?

To excel as a QuickBooks Technical Support specialist, you need a solid understanding of accounting principles, experience with QuickBooks software, and typically at least a high school diploma or equivalent. Familiarity with remote desktop tools, ticketing systems, and relevant certifications like QuickBooks ProAdvisor are highly valuable. Strong problem-solving skills, patience, and effective communication help resolve customer issues efficiently and build rapport. These capabilities are vital for delivering prompt, accurate support and ensuring customer satisfaction with the software.
More about Quickbooks Technical Support jobs
What job categories do people searching Quickbooks Technical Support jobs look for? The top searched job categories for Quickbooks Technical Support jobs are:
Quickbooks Technical Support jobs near you
Infographic showing various Quickbooks Technical Support job openings in the United States as of May 2026, with employment types broken down into 50% Part Time, 25% Temporary, and 25% Contract. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Klamath Falls OR- Help Desk Technician

Klamath Falls OR- Help Desk Technician

Stimulus Technologies

Klamath Falls, OR

$20 - $27/hr

Full-time

Posted 10 days ago

Job description

Help Desk Technician

Stimulus Technologies is a turn-key technology company offering a range of services including Managed IT services and wireless Internet services through Stimulus Broadband. You will be working for Stimulus Broadband in Klamath Falls, OR as a Customer Service help desk technician. A Stimulus Broadband help desk technician will work with directions to ensure the high quality of customer service. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.

Success Profile-

  • Find accomplishment by helping clients
  • Ensures that all assigned customer requests are completed by priority
  • Triage incoming service requests from phone calls, email, and direct support requests
  • Identify and solve Level 1 issues and escalate other requests to appropriate technicians
  • Understand and follow workflows and procedures
  • Achieve high level of productive work time
  • Achieve 100% customer satisfaction for work completed
  • Acquire and maintain necessary technical skills to achieve success in job functions
  • Motivation to learn new systems and experience career growth
  • Sense of urgency to make clients happy

Skills-

  • Phone etiquette & calm demeanor
  • PC proficiency in Windows-based applications and strong internet usage skills.
  • Adaptability to day-to-day work schedule priority changes.
  • Ability to understand basic networking, including switches and routers
  • Listen to symptoms of problems customers face and identify core issues
  • Communicate effectively with clients in non-technical terms
  • Accountable and punctual work attendance
  • Work independently on projects
  • Have fun in a casual work environment

What would you be doing?

  • Address customer calls, emails, and portal requests.
  • Recording customer payments.
  • Setting up customer accounts and determining if they can receive our services.
  • Terminating customer accounts when the customer calls, emails in to cancel.
  • Resolve customer questions and concerns efficiently by actively listening, clear and concise communication, and assuring customer understanding.
  • Accurately process and record communication transactions using a Service Ticket system.
  • Utilize subscriber management system to identify, resolve, or dispatch technicians to resolve customer service issues.
  • Walk customers through series of troubleshooting steps to resolve issues remotely.
  • Maintain current knowledge of all product offerings, and technical support procedures to provide accurate and timely information and solutions to customers.
  • Prep and configure equipment.
  • Run ping report and diagnose customer service issues
  • Knowledge in broadband internet, fiber and cable
  • Knowing and understanding WiFi connections
  • Quickbooks and Sonar software knowledge
  • Complete special projects and audits, as needed.
  • Assist with other office duties as necessary.

What would help you stand out from the rest?

  • Previous entry-level, or higher, technical support experience.
  • Microsoft Office experience.
  • Previous call center experience.
  • Quickbooks and Sonar Software

Although not required, any certifications, such as CompTIA A+, Network+, Microsoft Desktop, or Cloud Certifications, and/or applicable experience is a plus.

Apply