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Quickbooks Technical Support Jobs (NOW HIRING)

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This role supports the Controller in all aspects of accounting operations, monthly close, and ... The ideal candidate is highly organized, enjoys working collaboratively, and has strong technical ...

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IT Support Agent

Fort Lauderdale, FL ยท On-site

$24K - $31K/yr

Passionate about technology with basic technical knowledge * Comfortable providing phone support to ... Provide application support (Office/Microsoft 365, QuickBooks, etc.) * Configure hardware and ...

IT Support Agent

Fort Lauderdale, FL ยท On-site

$14 - $16/hr

Passionate about technology with basic technical knowledge * Comfortable providing phone support to ... Provide application support (Office/Microsoft 365, QuickBooks, etc.) * Configure hardware and ...

Passionate about technology with basic technical knowledge * Comfortable providing phone support to ... Provide application support (Office/Microsoft 365, QuickBooks, etc.) * Configure hardware and ...

IT Support Agent

Fort Lauderdale, FL ยท On-site

$24K - $31K/yr

Passionate about technology with basic technical knowledge * Comfortable providing phone support to ... Provide application support (Office/Microsoft 365, QuickBooks, etc.) * Configure hardware and ...

Technical Support: Provide real-time phone and chat assistance for complex troubleshooting ... Intuit Software Platform experience required (QuickBooks Online Accountant, QuickBooks Online, QBO ...

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Technical Support: Provide real-time phone and chat assistance for complex troubleshooting ... Intuit Software Platform experience required (QuickBooks Online Accountant, QuickBooks Online, QBO ...

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Showing results 21-40

Quickbooks Technical Support information

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$14

$26

$44

How much do quickbooks technical support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for quickbooks technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is QuickBooks technical support?

QuickBooks Technical Support is a service provided to assist users with issues related to QuickBooks accounting software. This support addresses technical problems such as installation errors, software updates, data file recovery, connectivity issues, and integration with other applications. QuickBooks Technical Support specialists help users troubleshoot problems, provide guidance on software features, and ensure smooth operation of their accounting processes. The service is available through phone, chat, email, and sometimes remote access to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a QuickBooks technical support specialist?

To excel as a QuickBooks Technical Support specialist, you need a solid understanding of accounting principles, experience with QuickBooks software, and typically at least a high school diploma or equivalent. Familiarity with remote desktop tools, ticketing systems, and relevant certifications like QuickBooks ProAdvisor are highly valuable. Strong problem-solving skills, patience, and effective communication help resolve customer issues efficiently and build rapport. These capabilities are vital for delivering prompt, accurate support and ensuring customer satisfaction with the software.

What are some common challenges faced by QuickBooks technical support professionals, and how can they be addressed?

QuickBooks Technical Support professionals often encounter challenges such as troubleshooting complex software errors, assisting users with data migration, and addressing connectivity issues with third-party integrations. To overcome these challenges, it's important to stay updated on product updates, utilize official troubleshooting guides, and develop strong communication skills to explain technical solutions in simple terms. Collaborating with other support team members and escalating unresolved issues to senior technicians are also effective strategies for delivering prompt and accurate assistance.

What is the difference between Quickbooks Technical Support vs Quickbooks Bookkeeper?

AspectQuickbooks Technical SupportQuickbooks Bookkeeper
CredentialsBasic computer skills, Quickbooks certification often preferredBookkeeping certification or experience, Quickbooks proficiency
Work EnvironmentCustomer support centers, remote or on-siteOffice or remote accounting environments
Employer & IndustryAccounting firms, software companies, small businessesSmall to medium businesses, accounting firms
Primary FocusTechnical troubleshooting, software issuesFinancial record keeping, data entry

Quickbooks Technical Support specialists focus on resolving software issues and technical troubleshooting, while Quickbooks Bookkeepers handle financial data entry and record management. Both roles require Quickbooks knowledge but serve different functions within the accounting process.

More about Quickbooks Technical Support jobs
Infographic showing various Quickbooks Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Engineer (Service Desk Engineer)

GadellNet Consulting Services LLC

Saint Louis, MO โ€ข On-site

$45K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technical solutions to hundreds of businesses across various markets. We are a family-friendly company and an Equal Opportunity Employer committed to building a creative, growth-oriented, and progressive work environment.
We believe that diverse perspectives strengthen our team and drive innovation, and we are intentional about creating an environment where all employees feel valued, respected, and empowered to bring their full selves to work.
As a Certified B Corporation, we are committed to considering the impact of our decisions on our employees, customers, suppliers, community, and environment. Join us in powering the missions of our team and our clients while making a difference in our communities. We encourage candidates to review our website to learn more about our values and company culture.
About the Position:
GadellNet is looking for a skilled and motivated Technical Support Engineer to deliver outstanding customer service and technical expertise through our help desk. You'll work closely with your PODS team to field service requests through chat, phone calls and our ticket system to resolve technical issues and ensure an excellent client experience. We are looking for technically competent problem solvers who insist upon excellence from themselves and are great at following processes and procedures to drive efficiency. This position will work Monday through Friday, 7am - 4pm CST.
GadellNet serves businesses in multiple markets with outsourced technical know-how. Our values -- Make an Impact, 100% Responsibility 0% Excuses, and Grow or Die -- drive every decision we make.
Responsibilities:
  • All Service Desk Engineers are responsible for the following tasks:
    • Provide technical support and exceptional customer service via phone, email, chat (Thread)
    • Review and manage assigned support tickets each day, ensuring all tickets are up to date, actively responded to, and progressing toward resolution in alignment with GadellNet's Manage to Zero (MTZ) concept.
    • Update and manage ConnectWise Calendar to accurately reflect appointment times, additional time spent on tickets, meetings, and breaks.
    • Daily Time Entry to reflect at least 8 hours per day.
    • Attend and participate in weekly team huddles, one-on-one meetings with Lead, and other scheduled meetings.
    • Participate in an on-call rotation.
    • Meet quarterly KPIs e.g. Tickets Closed per week, average time per ticket, CSAT
    • Actively pursue and obtain relevant technical certifications, reflecting our commitment to the "Grow or Die" value.
    • This role offers a hybrid work model, combining remote work from home with a required number of in-office days for candidates located in proximity to one of our offices.

Requirements:
  • At least two years of experience working as a help desk or service desk engineer (MSP experience preferred).
  • At least two years of experience utilizing, troubleshooting, researching, and/or fixing the following:
    • Windows 10 and above
    • Microsoft 365 Admin Center
      • Entra
      • Exchange
      • SharePoint
      • Teams
      • Licensing
    • Active Directory
    • Windows Server 2012 and above
    • Android and iOS devices
    • Printers/Scanners
    • Microsoft Office Suite
    • TCP/IP and Basic Networking
  • Experience working in a team-oriented, collaborative environment.
  • Ability to manage and prioritize inbound ticket requests submitted via email, chat, or by phone.
  • Ability to conduct research and apply critical thinking to a wide range of computing issues.
  • Ability to work both from a schedule and autonomously.
  • Excellent communication skills, both written and verbal, with a focus on rapport-building, listening, and questioning skills.
  • Ability to present ideas in a user-friendly, business-friendly manner.
  • Proven analytical, problem-solving, and documentation skills.

Desirable Skills:
  • Proficient in the use of:
    • ConnectWise
    • DattoRMM
    • ITGlue
    • Auvik
    • Thread
  • macOS 13 Ventura and above
  • At least two years of experience with business application support (e.g., QuickBooks, Adobe Suite, Bluebeam, Sage, and Autodesk)
  • At least two years of networking support experience (e.g., Meraki, Fortinet, SonicWall, Ubiquiti)

Values:
GadellNet serves businesses in multiple markets with outsourced technical expertise. We are poised for continued growth and looking for team players excited to power missions through technology. At GadellNet, our core values guide our decision-making processes, the overall empowerment of our employees, and the assignment of responsibility within our teams. Our team members support the values and goals of GadellNet, which fosters a one-of-a-kind service experience for our clients and establishes a culture that attracts and retains the top talent available in our markets.
At GadellNet, we live and celebrate our three core values:
  • Make an Impact
  • 100% Responsibility 0% Excuses
  • Grow or Die

Benefits:
GadellNet also offers the following benefits:
  • Health, vision, and dental insurance.
  • Paid time off, including parental leave and volunteer time
  • Flexible work environment.
  • Access to mental health services.
  • Employee matching donation program.
  • 401k and employer matching.

Eligibility to work in the US: GadellNet does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.
If this role sounds like the right fit for you, we'd love to hear from you. Even if you don't meet every qualification, we encourage you to apply - you might be exactly what we need!