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Queue Manager Jobs in Alabama (NOW HIRING)

Hadrian Automation, Inc

Manager, IT Site Lead

Cherokee, AL · On-site

$84K - $104K/yr

Manage your ticket queue in Jira Service Management and drive issues to resolution * Maintain local network and infrastructure health; escalate to central infrastructure teams as needed * Serve as ...

Hadrian Automation

Manager, IT Site Lead

Cherokee, AL · On-site

$84K - $104K/yr

Manage your ticket queue in Jira Service Management and drive issues to resolution * Maintain local network and infrastructure health; escalate to central infrastructure teams as needed * Serve as ...

Cu*South, Inc.

Reb's Assistant

Fairhope, AL · On-site

$17.75 - $22.25/hr

Responsible for effective time management and scheduling for training events, conversion support, conversion training, personal development, and call queue coverage as needed. * As the owner of ...

New

EBSCO

Accts Payable/Receivable Rep II

Birmingham, AL · On-site +1

$35K - $51K/yr

Timely manage workflow queue * Assisting with special projects * Communicating with vendors and EBSCO offices worldwide via call or email and documenting communication in our custom workflow software.

New

EBSCO

Accts Payable/Receivable Rep II

Birmingham, AL · On-site

$35K - $51K/yr

Timely manage workflow queue * Assisting with special projects * Communicating with vendors and EBSCO offices worldwide via call or email and documenting communication in our custom workflow software.

New

EBSCO

Accts Payable/Receivable Rep II

Birmingham, AL · On-site +1

$35K - $51K/yr

Timely manage workflow queue * Assisting with special projects * Communicating with vendors and EBSCO offices worldwide via call or email and documenting communication in our custom workflow software.

New

Community Health Network

... management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients ... queue to pre-register scheduled patients · Verifies medical necessity in accordance with the ...

Community Health Network

$17 - $21.75/hr

... management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients ... queue to pre-register scheduled patients · Verifies medical necessity in accordance with the ...

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Queue Manager information

See Alabama salary details

$11

$19

$38

How much do queue manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for queue manager in Alabama is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.18 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are popular job titles related to Queue Manager jobs in Alabama?

For Queue Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Alabama look for?

The top searched job categories for Queue Manager jobs in Alabama are:

What cities in Alabama are hiring for Queue Manager jobs?

Cities in Alabama with the most Queue Manager job openings:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Alabama as of August 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,087 per year, or $19.3 per hour.

Manager, IT Site Lead

Hadrian Automation, Inc

Cherokee, AL • On-site

$84K - $104K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Hadrian - Manufacturing the Future
Hadrian is building autonomous factories to reindustrialize America. By combining AI, advanced software, robotics, and full-stack manufacturing, we help aerospace and defense companies build rockets, satellites, aircraft, ships, and other mission-critical systems up to 10x faster and at significantly lower cost.
Following our $1.37B Series D at a $7.87B valuation, Hadrian is rapidly expanding our manufacturing footprint, launching new capabilities across welding, casting, forging, electronics, additive manufacturing, and more, while scaling our Factory-as-a-Service platform to transform how critical products are built.
Backed by leading investors including JPMorgan Chase, Valor Equity Partners, Andreessen Horowitz, Founders Fund, 137 Ventures, Lux Capital, T. Rowe Price, and Morgan Stanley, we're building the future of American manufacturing-and looking for exceptional people to help make it happen.
If you're ready to take on the most challenging and rewarding work of your career while helping create American manufacturing jobs for generations to come, you're exactly who we're looking for.
About the Role
Hadrian is building a new precision manufacturing facility in Cherokee, Alabama. We're looking for an IT Site Lead to own day-to-day IT operations at F4 and serve as the face of IT for the entire site. This is a hands-on role with real ownership: you'll manage endpoints, support facility employees and production staff, maintain local infrastructure, serve as the point person for day-2 vendors, and help visiting employees from other sites resolve issues while they're on-site.
You'll report to the Director of IT and work closely with a central team covering infrastructure, cybersecurity, network, and systems functions across all Hadrian sites.
What You'll Do
Site Operations
  • Own all on-site IT support for facility employees and production staff
  • Manage device lifecycle using Hadrian's asset management and MDM tools
  • Manage your ticket queue in Jira Service Management and drive issues to resolution
  • Maintain local network and infrastructure health; escalate to central infrastructure teams as needed
  • Serve as the on-call escalation point for F4 on-site support needs; local team headcount is expected to grow as the facility scales

Construction Support
  • Support the IT buildout of the F4 facility in partnership with the Factory Deployment IT Lead and central IT teams
  • Coordinate with facilities and construction on-site during construction to confirm electrical and low-voltage vendors are placing infrastructure correctly, and provide regular status updates
  • Receive, stage, and deploy endpoint hardware, peripherals, and AV/conferencing equipment

Onboarding, Offboarding, and Staffing
  • Own IT onboarding and offboarding for all employees at the site: hardware setup/retrieval, account provisioning/deprovisioning, access grants, and Day 1 readiness
  • Serve as the on-site point of contact for IT questions and walkthroughs for new hires
  • Hire, train, and lead a local IT team as the facility scales

Security and Compliance
  • Enforce Hadrian's security tooling and policies on-site: EDR, MDM, and IAM
  • Support CMMC Level 2 compliance requirements for CUI handling at the facility
  • Coordinate with central IT and InfoSec on incidents, vulnerability remediation, and compliance reviews

Vendor and Asset Management
  • Manage local vendor relationships, hardware maintenance contracts, and ISP coordination
  • Maintain accurate asset inventory for all on-site IT equipment
  • Manage shipping and receiving of IT and infrastructure materials (switches, WAPs, and similar equipment)

What We're Looking For
  • High degree of independence and accountability - this role works without a local IT manager to lean on, and needs to be self-reliant, self-driven, and proactive rather than reactive
  • High degree of ownership - drives issues to resolution without waiting to be asked
  • Strong networking fundamentals: LAN/WAN, VLANs, firewall administration, Wi-Fi
  • Endpoint management experience with Intune, Mosyle, or FleetDM
  • Familiarity with Okta for identity and access management
  • Experience owning employee IT onboarding end to end
  • Comfortable operating as a remote extension of a distributed team
  • Manufacturing or industrial environment experience strongly preferred
  • CMMC, ITAR, and CUI handling experience a plus
Benefits for Full-time Employees
  • Medical, dental, vision, and life insurance plans for employees
  • 401k
  • Relocation support may be provided for certain situations, based on business need.
  • Flexible vacation policy
  • Equity
ITAR Requirements
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
Use of AI in hiring
Hadrian uses AI-assisted tools in our recruiting and hiring processes to help our team work more efficiently. This may include tools that help organize and analyze recruiting data, as well as an AI-powered notetaker that can record and transcribe interviews and help coordinate feedback. These tools support our team and are not used to make hiring decisions. All candidate evaluations and hiring decisions are performed by humans. If an interview will be recorded, you will be notified in advance and may opt out at any time with no impact on your candidacy. Candidate data processed through these tools is subject to the same protections described in our Privacy Policy.
Hadrian Is An Equal Opportunity Employer
It is the Company's policy to provide equal employment opportunity for all applicants and employees. The Company does not unlawfully discriminate on the basis of race inclusive of traits historically associated with race (including, but not limited to, hair texture and protective hairstyles, such as braids, locks and twists), color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, transgender status, national origin (including, in California, possession of a drivers license), ancestry, citizenship, age, physical or mental disability, height or weight, medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, exercise of reproductive rights, any other basis protected by local, state, or federal laws, or any combination of the above characteristics. When necessary, the Company also makes reasonable accommodations for disabled candidates and employees, including for candidates or employees who are disabled by pregnancy, childbirth, or related medical conditions.

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