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Quality Service Manager Jobs (NOW HIRING)

Bridge Property Management

Service Manager

Marlborough, MA · On-site

$36 - $39/hr

... quality service delivery and property readiness. KEY RESPONSIBILITIES * Lead and manage all ... maintenance operations across at least 1 apartment community ensuring consistent service standards ...

Fluid Service Technologies

Service Manager

Conroe, TX · On-site

Maintain service quality and safety standards across all locations * Resolve escalated delivery and ... Manage contract renewals and identify opportunities to grow existing accounts Team Leadership

Lion Real Estate Group

Service Manager

Irving, TX · On-site

Manage and develop maintenance team members to ensure high-quality service and performance * Coordinate and prioritize work orders, preventive maintenance programs, and emergency repairs * Oversee ...

Future Career Opportunities

Service Manager

Nashville, TN · On-site

$32 - $38/hr

Manage and develop maintenance team members to ensure high-quality service and performance * Coordinate and prioritize work orders, preventive maintenance programs, and emergency repairs * Oversee ...

Crane NXT Co

Service Manager

Columbus, OH · On-site

Ensure compliance with safety, quality and regulatory standards across all service operations ... Proven experience in service management or a related field, with a track record of achieving and ...

Future Career Opportunities

Service Manager

Charlotte, NC · On-site

$31 - $35/hr

Manage and develop maintenance team members to ensure high-quality service and performance * Coordinate and prioritize work orders, preventive maintenance programs, and emergency repairs * Oversee ...

Future Career Opportunities

Service Manager

Houston, TX · On-site

$30 - $32/hr

Manage and develop maintenance team members to ensure high-quality service and performance * Coordinate and prioritize work orders, preventive maintenance programs, and emergency repairs * Oversee ...

ITW Hobart Service

Service Manager

Edina, MN · On-site

The Service Manager is accountable for assisting in leading and directing their assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service ...

Dead River Company

Service Manager II

Waterville, ME

$72K - $108K/yr

Oversees all service department operations and is responsible for the overall performance and management of the department by providing quality service and retaining a skilled, productive workforce.

ITW Hobart Service

Service Manager

AL · On-site

The Service Manager is accountable for assisting in leading and directing their assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service ...

Woodland Estates

Service Manager

Charlotte, NC · On-site

... quality service delivery and property readiness. KEY RESPONSIBILITIES * Lead and manage all ... maintenance operations across at least 1 apartment community ensuring consistent service standards ...

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Showing results 21-40

All JobsManufacturing JobsProduct Manufacturing JobsQuality Control Manager JobsQuality Service Manager Jobs

Quality Service Manager information

See salary details

$24K

$86.2K

$158K

How much do quality service manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for quality service manager in the United States is $86,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $136,000.00 per year, depending on experience, location, and employer.

What is the difference between Quality Service Manager vs Customer Service Manager?

AspectQuality Service ManagerCustomer Service Manager
Primary FocusEnsuring product/service quality and complianceManaging customer interactions and satisfaction
CertificationsQuality management certifications (e.g., ISO, Six Sigma)Customer service or management certifications
Work EnvironmentManufacturing, healthcare, or service industriesRetail, hospitality, call centers
Key ResponsibilitiesQuality audits, process improvements, complianceHandling customer complaints, training staff, improving service experience

While both roles aim to improve organizational performance, the Quality Service Manager focuses on maintaining quality standards and compliance, whereas the Customer Service Manager concentrates on enhancing customer satisfaction and service delivery. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

What does a quality service manager do?

A quality service manager oversees customer service operations to ensure high standards of quality and satisfaction. They develop and implement service protocols, monitor performance metrics, and address customer concerns to improve overall service delivery. Strong communication skills and familiarity with quality management tools are essential in this role.

What cities are hiring for Quality Service Manager jobs?

Cities with the most Quality Service Manager job openings:

What are the most commonly searched types of Quality Service jobs?

The most popular types of Quality Service jobs are:

What states have the most Quality Service Manager jobs?

States with the most job openings for Quality Service Manager jobs include:

Quality Service Manager jobs near you
Infographic showing various Quality Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $86,159 per year, or $41.4 per hour.

Service Manager

Transource Truck & Equipment Inc

Sioux Falls, SD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Description:

TranSource Truck & Equipment, Inc. is a growing company representing Mack Trucks and Volvo Construction Equipment, along with being the Servicing Dealer for multiple other product lines that support the On Highway, Construction and Agriculture Industry.

We're committed to excellence in customer service, innovation, and reliability. As we grow, we're looking for a dedicated Service Manager to lead our service department and ensure the highest standards of equipment maintenance and customer satisfaction.

The Service Manager will oversee day-to-day operations of the service department, manage a team of service technicians, and ensure efficient, timely, and high-quality service for all customer equipment needs. This role is critical to maintaining strong client relationships and operational excellence.

Key Responsibilities

• Oversee the daily operations of the service department.

• Lead and have ownership of management responsibility with reference to hiring, performance management, and overall people management with assigned service technicians

• Demonstrate leadership in day-to-day management of the Service Technicians under their direction.

• Oversee the scheduling of repairs, arrival and departure of customer machines and rentals

• Coach, mentor, and communicate job expectations to service department team members.

• Monitor workflow and prioritize service jobs to ensure timely completion

• Communicate effectively with customers regarding service updates, estimates, and technical issues

• Respond promptly to customer needs in a positive, supportive and timely manner to ensure maximum value for work performed

• Complete service reports and maintain clear customer records

• Schedule routine visits to key accounts

• Work with the General Service Manager to provide a safe operation for the employees as well as control expenses, monitor shop efficiency, and maximize overall shop profitability


Requirements:
  • Previous supervisory/management experience preferred
  • 2-year technical degree or several years of comparable shop experience
  • Knowledge of diesel engines, hydraulics, transmissions, undercarriage, track systems and components, pneumatic, electrical and fuel systems is a plus
  • Positive attitude and desire to provide outstanding and professional customer service
  • Excellent written, verbal and computer skills
  • Excellent customer service skills
  • Ability to maintain safe and clean work environment
  • Must be able to pass a drug and background screening and have an insurable driving record.

What we offer:

  • Competitive compensation package including Salary plus Bonus
  • Health, Dental, Vision and Life Insurance
  • 401(k) with company match
  • Paid Vacation, Sick and Holidays
  • Ongoing technical training
  • Advancement Opportunities

Apply online, at branch, or submit resume and cover letter to:

Matt.Jensen@TranSourceUSA.com

#TSP1